Yahoo Complaints and Reviews

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Yahoo
Main address: Customer Care - Privacy Policy Issues 94089 Sunnyvale CA
(408) 349-5070, (408) 349-7821, https://login.yahoo.com/config/login_verify2?.done=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fus%2Fyahoo%2Fho
  • 153+4 mobile complaints
  • $56.1K claimed losses
  • $357 average
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  • 11 hours ago
  • Other
  • Internet Email Acct
  • 4

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY PASSWORD SO MANY TIMES AND NOW I CAN NOT GET INTO MY EMAIL. I HAVE TRIED FOR THE PAST 3 WEEKS TO GET AHOLD OF CUSTOMER SERVICE. IT REALLY IS A *** WASTE OF TIME. IF I WERE ANY OF YOU I'D USE ANOTHER EMAIL ACCOUNT SUCH AS: AOL, LIVE, MSN, GMAIL, ETC. PLEASE FOR EVERYONE OUT THERE DO... Read more

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  • Sep 19
  • Internet
  • Password Change
  • 9

I was forced to change my password by Yahoo. I did not remember it. I called their help number and a non human told me there call volume was so great i could not be answered. I tried to use a secret question but the one they asked me was not correct by them.It also told me to wait 2 days before I could even be asked my secret questions. I would rate Yahoo Customer service on a scale of 1 to 10 as... Read more

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  • Sep 19
  • Internet
  • Sayreville, New Jersey
  • Yahoo Mail Premium
  • 1

Years ago for a business no longer in existence, I signed up for a premiere yahoo service for $20 a year. When I call them about the charge on my CC bill, they can never identify the yahoo address it pertains to and start asking me every credit card # I ever had to see if maybe they can cross-reference the charge. Some of my banks like BoA change the C.C. number annually....I don't know if I am... Read more

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  • Sep 15
  • Internet
  • Customer Assistance
  • 6

tried calling numrerous times,no answer.Tried call back when my turn,guess it was coffee break time which seems always. let friend use pc.I know this part my fault.he went on adult site and now every day get *** from numerous sites.I been trying for months to get rid of them and block them according to your phone service or report spam to block.In easy way to say so you ignorant drop outs can... Read more

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  • Sep 12
  • Internet
  • Orange Park, Florida
  • Locked Account
  • 18

My daughter accidently put in the wrong password too many times and Yahoo locked the acct. I appreciate security, but there are many ways I can prove it is my account but the only one time almost two months ago that I actually got to speak to someone, that person was determined not to assist me because I answered hint questions incorrectly. They would not listen to any other way to confirm my... Read more

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  • Sep 10
  • Internet
  • Chicopee, Massachusetts
  • Yahoo Account
  • 4

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account, when I said I don't want to pay every year to use yahoo. Now my yahoo always freezes, can only send spiratic attachments, can't delete old email without a big hassle it is wicked slow???? Of course there is no one to call?????? will they ignore this comment? probably !!!! ... Read more

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  • From mobile
  • Yahoo
  • Sep 08
  • by anonymous
  • #531475

I have called yahoo in order to change my password. I have only been able to reach persons with heavy accents . They don't understand me and I don't understand them. I try to change it on line and get all kinds of problems. Add comment

     

  • Aug 29
  • Internet
  • Email Change
  • 1
  • 1
  • 14

Who sees these? Does yahoo even care? This is ridiculous that it yahoo email changed to be so horrible and nothing I can do. I can see emails they combine into one continuous format that have more than one reply, and cannot find where to start sometimes as they stuck answer (reply) in the middle OR tacked it onto an end sentence. AND now they put icons in with links paste in and won't let me... Read more

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  • Aug 29
  • Accessories and programs
  • Email Account
  • 1
  • 1
  • 36

I left some less than flattering truthful remarks against *** marriage and they decided that was enough to bar me from logging into my account that I have had for 10 years. I have emails from family with pictures, billing, and account information that is now lost all because I disagree with yahoos social agenda nonsense. I have tried repeatedly to call them and speak with customer service to... Read more

Was this review helpful? 4 2

     

  • Aug 28
  • Internet
  • Delray Beach, Florida
  • Password Change
  • 1
  • 1

I have been trying to change my password for a month and have spent 6hrs on hold trying to get through I just went to gmail and am letting go of an account that I have been with for 12 years Read more

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