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1.6 Based on 150 reviews
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  • Customers like
    • Email 5
    • For the first bit at least 4
    • Old email service 3
  • Customers don't like
    • Poor customer service 13
    • Customer service 11
    • No service 9

To Whom It May Concern: I am a small business paying customer of small business mail. I AM EMBARRASSED TO ADMIT I'M STILL WITH YAHOO BIZ MAIL. BUT I'M STUCK SINCE THEY HAVE A LOT OF MY BUSINESS INFORMATION IN THEIR MAILS FOLDERS AND DATABASE. THE MAIN *** PROBLEM FOR THEM TO SOLVE IS SIMPLY STOP THIS ERROR 44 POPPING UP EVERY MINUTE DISTURBING MY WORK. NOBODY IS AT THE *** SWITCH. SOMEBODY SHOULD SUE THE *** OUT OF THESE GUYS FOR NEGLIGENCE AND... Read more

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Loved old one. This one sucks big time. Need visual notifications. Need to see visually when a message is available. No one can use if they work for a living. Can tell when we get incoming from different users either. For example I have two conversations going on. No way to tell when a message comes in, popup does not help as it goes away. I can not look at the screen all the time. It's work. I am an I.T. professional. Also Friend requests,... Read more

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Stripped down, no features, clunky, no address book, cannot come in invisible. I don't see one single advantage to the new system. As per usual, a company has it right, and doesn't realize it..shame on them. Please please allow us the option of retaining the old Yahoo version, which, quite frankly, was perfect the way it was. Lame new version to be sure. Stripped down, no features, clunky, no address book, cannot come in invisible. I don't... Read more

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i want the smaller older version back..this new one sucks..i dont need to have contacts available that i dont know..i wanna add who i want..no getting list from other places to try to add people..locals..strangers..go back to old version !!! and fire who made this one..it was alot easier to delete people..keep it on edge of main screen etc..and why in *** do i have to enter 100 words for a review to say it SUCKS !..guess ill just keep putting... Read more

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Here is some Feedback on the New Yahoo Messenger: 1. Friends List: Having read a bunch of feedback posts on here, many want their list back. 2. Availability: As above, people sorely miss the ability to see the availability status of friends. 3. User Interface: I didn't like when Skype for desktop became an 'App' and the same goes here. Platform appropriate UI seems to be dying in favour of 'streamlining' across platform versions. But you can't... Read more

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Why would you change something that is good in to some thing that is worse. i hate the new messenger. now i have to go to Skype to video chat.Please go back to the old yahoo Messenger or add video chat to the new one.I have been using messenger for years and enjoyed it. But do not like the new one at all.Again please go back to the older one or add Video chat to the new one.I don't to have to use SKYPE but not any other choose because yahoo... Read more

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Messenger is now a complete piece of ***. No wonder the entire company can't compete. If the idiots there approved this then they must be giant idiots. It would be easier and more useful to start using regular mail than this piece of garbage software. This is like one of the biggest pieces of turd software available. I hope the talented employees escape and get better jobs before that place gets moved into a museum. If I was an investor I... Read more

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Who designed this new Yahoo Messenger Helen Keller? This new version is a step back 15 years. There is nothing user friendly about this upgrade. Why did you do something like this? This or was one of the best instant messaging program out here and have used it for years. Every one of my contacts says this new one sucks. A lot of the features in the old program were great. You could see who was on and off, send picture easy. cam view easy to... Read more

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I stay in contact with all My staff at Game shard with Yahoo messenger now We are left with findin an alternative messaging system ,,, You cant downsize window which is a no go for Us :( somehow it gathered a lot of private information that's only on 2 secure sites :(:( none of it was ever added anywhere else especialy not messenger the whole firkin layout changed and is not very user friendly the old messenger worked WHY MESS WITH SOMETHING... Read more

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  • From mobile
  • Aug 22
  • #905406

The new yahoo IM is a step back 15 years. It is awful. Why oh why did you make me upgrade. I know of many who are dumping the new version and moving away from YIM. And I am just another. Goodbye and thanks for the good years.

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