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  • Customers like
    • Email 5
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    • Poor customer service 13
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WHAT A JOKE..THEY PUT UP A MESSAGE THAT YOU CAN VOICE A COMPLAINT..LIKE THEY HAVE NOT NOTICED THE 100'S OF COMPLAINTS ABOUT THEIR HORRIBLE NEW YAHOO MESSENGER BUT YOU CAN'T LEAVE A MESSAGE BECAUSE THIS IS UNDER CONSTRUCTION..I MISSED MY FRIEND AGAIN TONIGHT BECAUSE UNLESS I STAY GLUED TO YAHOO'S PAGE WHICH I WILL NOT ON MY LAPTOP BECAUSE GEE WIZ I HAVE OTHER THINGS TO DO..I DON'T HAVE THE ABILITY TO SEE IF HE IS ON LINE OR WRITE TO ME..YOU TALK AWAY THE CHAT BOX..THE ABILITY TO SEE IF SOMEONE IS ON LINE, OR A MESSAGE IS WAITING, THE ICON IS... Read more

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all the spam emails I received end with Yahoo.com so they must not worry that spammers set up false yahoo email addresses in order to send spam world-wide. It never stops. Time to end Yahoo email. If we can't stop it, what can we do. I block each and every spam email and yet the next day more and more come in. 99% have email addresses from Yahoo. Are they not willing to stop this practice? Best I can figure is that they don't care because it is also impossible to figure how to contact them about this problem. It's a shame. Maybe I should sue... Read more

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I decided today to stop using the new and awful Yahoo Messenger...it is just awful..you have to be on the Yahoo page to open it and stay on it..every single good feature is gone especially the chat box..if Yahoo was going to do something, they would have by now...You are the worst...you don't seem to care one bit about the unhappy people that have complained about your new messenger..it seems to go on deaf ears..I got a message to my cell if I liked it or not..but that was about it...one sign of a great company is admitting when they were... Read more

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I only started using yahoo a little while ago and loved the Messenger part, not only could you see who was online or had it flash when you got a new IM message but it was different from EVERYTHING ELSE out there. If i wanted to talk to someone through something that look like text messaging, I WOULD JUST TEXT SOMEONE. Now it will say i have a message or a notification will pop up on the yahoo home screen, but when i go to look...NOTHING is there...I don't understand how little you people know about your own company and what your users... Read more

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Few months ago i called because my password didnt work anymore. They wanted me to pay $99.00 for upgrade? And just now i Had questions about my mail account. They told me my account was hacked in Nigeria and russia and that I needed to pay $99.00 dollars for protection. I told them no and hung up and called back to talk to a supervisor. I got hung up on two times. Third time I called and asked for supervisor the guy told me to "HANG UP THE PHONE YOU F****** ***". These people have my personal account information I DONT FEEL SAFE AND PROTECTED... Read more

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I have used yahoo since the 90s, an 1 thing real horrid about it, is that it gives you no opportunity to get back into an email acct you make with them, even if you forgot your bloody password. I tried to relog into an email acct i had through them, had forgotten the password, then it gives me *** of like oh well try again after 12hrs, in that time they have without my consent changed my password, without any opportunity to attempt to remember it right or to redirect a route via an email that i can use to access the acct. Read more

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I've been a Yahoo Mail user since the late '90s, but over the past couple of yrs it just getting worse and worse. Where making changes to my address book used to take a couple of seconds, it is now just a jumbled mess. Most changes do not execute when I save/change them, it requires me to sign out and then sign in again. I tried to create a new group this morning and I got the little processing rotating circle, that just kept rotating to no avail! Is there anyone still at Yahoo that still cares about users? If Yahoo has any customer... Read more

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Your new Yahoo messenger is horrible you took away everything special about that application I do not stay on Yahoo 24/7 I have work to do on the computer and I have to search and I happen to use Gmail to so now I have no idea when my friend is trying to communicate with me because the icon that blinks that told me there was a message waiting for that he was online is gone and when he is on I don't really know I just saw message pops up just like every other text application it used to be you can see the person writing and you could see Yahoo... Read more

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TODAY MY FRIEND WROTE ME SOME IMS AND I NEVER GOT THEM..IF HE HAD NOT EMAILED ME I NEVER WOULD HAVE KNOWN..I NOTICED ON MY CELL PHONE THAT I WAS NOT SEEING MY LAST MESSAGE AND RELOADED IT AND THEN IT CAME UP..SERIOUSLY? BESIDES NOT SEEING WHEN A PERSON IS ON LINE, OR WHEN A MESSAGE IS WRITING YOU TOOK AWAY EVERY GOOD FEATURE AND DO NOT SEEM TO WANT TO CORRECT IT..NOW I KEEP GETTING ERROR MESSAGES WHEN I SEND IM'S THAT THERE IS AN ERROR ON YOUR SIDE AND TO RELOAD..GIVE ME A BREAK..HOW YOU COULD MESS THIS UP SO BADLY AND NOT FIX IT UNLESS YOU... Read more

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i have yahoo sports and yahoo weather on my iPod. Yesterday they just stopped working. One will not load the scores, and the other says it can't connect. My other apps connect fine with the internet. Can you contact anyone about this? Not that i can find. They send you to web pages that really don't help especially when you have tried everything they suggest and when you say yes i have they hand you off to Apple. Really? They are nice apps but they have no support. So you want to let someone know or ask if it is a temporary thing you can't. Oh... Read more

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