1.7
  • Nothing at all2 votes
  • No service3 votes
  • Poor customer service2 votes
  • Insane attitude about billing1 votes
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  • From mobile
  • Yahoo
  • Jan 26
  • by anonymous
  • #586804

I've been on hold 1 hour and 27 minutes just to recover my password. No kne has picked uo at all!! Very poor customer service Add comment

  • Jan 24
  • Internet
  • M, Yucatan
  • Account Access
  • 9
  • REVIEW RATING 3/5

I use a yahoo account to keep in touch when I travel. But Yahoo now says "you're not logging in from your usual device (whatever that is, I use many) so they blocked access to my account. So here I am, overseas, and unable to communicate with my family. The username and password security generally works fine, and there are otherways to protect my account from misuse. This literally wouldn't be a... Read more

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  • Jan 23
  • Credit Cards
  • Lady Lake, Florida
  • Domain
  • 5
  • REVIEW RATING 3/5

Signed in account to GET INCIDENT NUMBER... DID'NT WORK when click up to 10 times in blue box!!! Signed into WALLET.yahoo.com to edit my Credit Card info to pay my domain name...It asked me to reenter the information 7 times and never took it. Called the yahoo support team and talked to agent for about 5 minutes to explain the problems and she transferred me to a "HIGHER LEVEL" agent... I'V BEEN... Read more

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  • Jan 17
  • Internet
  • Jackson, Mississippi
  • Manager
  • 16
  • REVIEW RATING 4/5

I talk to about 8 different agents. I gave them one of my security questions cuz I couldn't remember the other an they said there was nothing they could an when I asked to speak to someone over them an they hang up. But I talked to "Adam Thomas ID 35331" an he was so rude! He hang up on me also an when I called back an asked for him he said he didn't hang up. He basically told me he wasn't gunna... Read more

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  • Jan 16
  • Internet
  • Muncie, Indiana
  • Domain
  • 10
  • REVIEW RATING 4/5

I'm getting billed for a domain through a Yahoo id I don't own. They want me to verify ownership of the Yahoo id so they can stop the billing. I explained I can't verify ownership or create an "incident number" through a Yahoo id I don't own. They agree that they are charging my credit card but won't reverse the charges without my verifying the Yahoo id that is creating the problem. So they... Read more

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  • Jan 13
  • Internet
  • Email
  • 5
  • REVIEW RATING 3/5

Yahoo! is all over the place - digitally. A compound of advertising, news, email and multiple other offerings, its overloaded website grinds to a halt - subverting its main attraction for the majority of users - email. Either it will need to slim down - or its consumers will slim down, departing to email resources which function swiftly, securely and supportively. Yahoo's profit driving pushes... Read more

Was this review helpful? 1 0

  • Jan 12
  • Internet
  • Email Access
  • 12
  • REVIEW RATING 3/5

When is Yahoo! going to recognize customers are challenged by time, and can't spend 20 minutes struggling to access email and send a message - let alone finding it impossible to attach a simple form? With news mixed up with marketing (an ethical issue?), and advertising included in personal email, Yahoo! runs the risk that nobody's going to be around to watch all this selling. We have all headed... Read more

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  • Jan 06
  • Internet
  • Nerang, Queensland
  • Email Spam
  • 5
  • REVIEW RATING 4/5

We all love spam but only from a can. Here is a suggestion could you at least consider I suggested to yahoo they provide an "instant block icon" so that every address ,yes even in spam, is automatically blocked. Instead of the 500 block address limit it should be unlimited. Re direct these to the service provider or a black hole. Put the onus back on the service provider to then review Auto... Read more

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  • Dec 22, 2014
  • Internet
  • Houston, Texas
  • Email Support
  • 16
  • REVIEW RATING 4/5

There are 3rd party companies offering Yahoo mail help, but they are not looking to assist as much as they are looking to connect to your workstation and offer services/products. They act like Yahoo's help desk, but obviously in a remote location (English is not their first language and they use fake American sounding names). After a few questions, they want to connect remotely to your... Read more

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  • From mobile
  • Yahoo
  • Dec 20, 2014
  • by anonymous
  • #572547

I am having my email id but i forget password plzz help me to open my account Add comment

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