Yahoo
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Yahoo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 1968 customer reviews. Consumers are mostly dissatisfied.
26% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 1968 customer reviews. Consumers are mostly dissatisfied.
26% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer service.58% of users think that Yahoo should improve its Customer Service.
37% of users say that they won't use Yahoo in the future for similar services or products.Recent recommendations regarding this business are as follows: "check all your information twice and if not more as when you are locked out you cannot communicate with this company change providers", "Help", "Go to gmail", "Do not have yahoo as your email provider", "Find your news elsewhere".
Most users want Yahoo to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Yahoo Reviews
"Forgot my password"
My email address is rajirlg@***.com but I forgot my password now,and now I useing new phone number. My new phone number 0039 38****6944
"Account Verification Not Working"
My yahoo account which is begilchelo@***.com is super important to me because some of my important files and game account files are linked to that account. I...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Yahoo! comments notifications not working
Yahoo! news articles often have comments sections where people engage in lively conversations and they clearly acknowledge this is the purpose--conversations, as opposed to a one-off guest book comments.
Pursuant to this, Yahoo! users have a notification bell that tells them when replies to their comments have occurred and are supposed to, upon selection, take them to the relevant comment and reply. This feature does not work, on neither desktop nor mobile. Thus, if there are more than 20-30 comments on an article, which is often the case (if the article generates lively conversations there will be hundreds and thousands of comments), it is impossible to locate the comments and replies.
I complained about this problem to Yahoo! via their email, customercare@***.yahoo.com, and in the past they have replied to inquiries and concerns, like improper censorship (wherein they supposedly restored my comments which they actually didn't do, or, for the same reason, I wasn't able to see if they did, since the notifications couldn't take me there, etc.) and the like.
This time, however, I have received no response. I can't be the only one having this problem and this problem makes their comments sections practically useless, as conversations are functionally impossible to have and people are limited to merely engaging in the comments section like a guest book with one off comments.
- Lack of customer service
- Faulty technology
- Not storing user data and deleting it completely
Preferred solution: I want them to fix their technology, namely the User and Comments notification bell feature, so that selecting notifications actually works and brings the user to the appropriate comments and replies
User's recommendation: Complain to Yahoo! about this and don't settle--they have the ability to make working technology, but choose not to, and thus, their comments sections are almost useless and it is impossible to have conversations, which is the point of them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Don't like to chat on website, rather talk on phone with out going to all this BS.
Makawao, Hawaii
Removed "View My Comments" (again)
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
Replying to
All Yahoo news is biased. It is horrible. I never read it.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
And here it is 2024! I totally agree with you!
hey bias. Absolutely hate yahoo's comment section. They auto censor your comments. Yahoo is one sided.
And I hate those annoying gif pictures people post in there comment section too! Yahoo is nothing more than a liberal *** tool!
Yahoo comment section sucks!
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
Yahoo is now owned by a hedgefund looking to pump and dump. Run from Yahoo...it sucks bad!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service is less than bad
My story has developed into nothing!I am now waiting for a disaster to occur because I can't access my Yahoo account!!
tried to speak to them on the phone and they told me that we don't provide customer service for your geographical location also tried to speak with Live Chat Support They said that we only solve the problems of Yahoo users in America and will refer you to the relevant department! The relevant department sent me one message on Gmail within 72 hours! I sent them all data to make sure that i'm the real owner to the account, and they didn't care about me at all!
I am afraid of losing data on my stolen mobile, but Yahoo doesn't care about customers outside of America. Why does Yahoo not acknowledge that it has a problem with sending the digital codes?
Because it isn't my problem alone, but rather a problem for users all over the world. There are screenshots showing some users on social media talking about same problem They don't receive the digital codes and can't access their Yahoo accounts. Why did Yahoo not say from the beginning that it would not provide customer service to Yahoo users outside America?!
This is a farce!
And chaos! And no sense of responsibility!
Preferred solution: Acknowledge the problems first of all Secondly, You have to provide customer service to all parts of the world!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No access in my email account
User's recommendation: Yahoo email corrupted!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auckland, Auckland
Problem sign in by phone number or another verified email
User's recommendation: No solution to my proplem. Insted of solving my problem they make for me a new email
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Besoin de recuperer mon compte mail bergifrancis@***.fr qui m'est inaccessible depuis decembre
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chessington, Kingston Upon Thames
Resolved: Recovery of my yahoo account
Need my yahoomail recovery.
User's recommendation: Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Yahoo censors free speech
User's recommendation: Find your news elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Locked out of @***.com account
Company fixed the issue and I have been provided with apology. Provided update on March 8th but here goes again:After repeated calls to Yahoo corporate, first in CA, then, NY, "Sam" from NYC corporate concierge called me in AU and was able to unlock account which allowed me access to travel contacts and info.
All resolved. BUT Yahoo should provide next steps to customers when 24/7 call center says "too bad, so sad, can't help" and then leaves customer to figure out next steps to get Yahoo help.
After 90 minutes and providing info never previously provided for 30 year Yahoo account, and info I really didn't want tlo provide, I was told "can't help you " and was hung up on.
I am US resident travelling in Australia since Nov. 2023 All of my travel docs, including airlines and hotels, AU Visa, contacts info, etc are on my Yahoo email. I MUST have my @***.com email unlocked. HELP!
I am beside myself and don't understand why I was locked out this evening (March 6 , AU TIME) when account worked all day and previous 30 years.
HELP! I have left a voicemail at Yahoo headquarters in CA evening of March 6 requesting a call in a.m. US time.
NO CALL BACK AS OF MARCH 7TH!
ON March 7th I was connected by Yahoo corporate operator in US to executive offices where I again left voice-mail.
It's now close of business NYC time with NO RETURN CALL!
I MUST get this account unlocked please Help with any direct email address you may have to reach Yahoo corporate team who can help. Yahoo online assistance of no use, nor is call center.
Thank you!
- Never had problem for decades until now
- Must get account unlocked
- Completely ghosted and unresponsive
- No customer service
Preferred solution: Unlock email account
User's recommendation: HELP!!!
I am updating my previous Yahoo review with 5 stars for Yahoo concierge Sam from East coast US Yahoo. Sam was patient, courteous and helpful, resolving the lock out issue.
Thank you Sam and Yahoo should give you a raise! Reaching Yahoo concierge should not have been so difficult and there was no guidance from Yahoo in how to do so.
Yahoo should change this for other customers. Again thank you Sam!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Account access
Preferred solution: Apology
User's recommendation: Avoid!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milan, Milan
Forgot my password
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Yahoo News Forum Censorship is lame
Preferred solution: Fix your news forum censoring algorithm
User's recommendation: Engage in other online news forums. Yahoo will censor you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Germiston, Gauteng
Unable to Access account
Nieuwerkerk Aan Den Ijssel, South Holland
My email is not working on my iPhone
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Sea
Agreed. Yahoo comment section still sucks!
About ready to get rid of yahoo and get Proton mail. Absolutely hate yahoo's liberal news media! Yahoo to cheap to hire real moderators for their comment section!
For years yahoo has always used auto censoring software or whatever to censor comments. AOL is just as bad!
Yahoo sucks.They censor conservatives speech and let libs say whatever they want.