Anonymous
map-marker Kangavar, Kermanshah

I hope this helps your company for better efficiency.

I contacted Yahoo because I am out of the country and could not remember my passwords for my "personal" account and I asked Yahoo to send me a temporary password through my business account (this one); in order that I get to that account. Yahoo DID NOT DO anything. I hope if there is a responsible person in this company to get in touch with me and I give more details.
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User's recommendation: Yahoo needs responsible people to help its customers.

Anonymous
map-marker Leawood, Kansas

NO HELP AT ALL

Turned out the filter on my Yahoo account was set to send ALL my emails to trash. Your TEAM could not help me after taking over my screen. They hung up with no resolution. My husband ended up figuring the problem out. Please cancel my account with you NOW.
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User's recommendation: Never

Asma Sultana N
map-marker Dubai, Dubai

Cannot login into my yahoo account

I know my email and password but mobile number for verification its not with me coz once I come from our of Bangladesh the number which one I use before 0181132**** its not my hand its using another person that's why I cannot login. Please try too help me my mail and password still I was remember
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Preferred solution: I want login my mail

Anonymous
map-marker Zionsville, Indiana

Not stopping phishing emails

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I am getting LOTs of phishing emails in my inbox lately? Do I have to change providers to stop these?? Il
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Anonymous
map-marker Georgetown, Texas

Lack of valid reporting

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They have trash writers that speak to Yahoo's narrative and not facts. They only allow you to comment on articles they choose. And only will allow comments to be posted, they deemed worthy.
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User's recommendation: Do not use or view Yahoo

Starford K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi Province

Account recovery

Hello, Kindly help me to recover my account. starfordkwendo@***.com I am not able to log in since I can not remember the credentials I used when creating the account. It was back in 2009.
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Preferred solution: Account recovery

Richard H Bhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Porngraphy

I was wondering why nude woman come across my yahoo feed. I took a screen shot and will be contacting my lawyer and state representative. My child was exposed to this. I think this needs to be addressed on a national level. We don't want *** companies.
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Anonymous
map-marker Mason, Michigan

Doesn't give a number that isn't without cost to talk to a human. Says I will receive a response by email. That's my point - need assistance with email

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It's not over with yet, but so far the experience has not provided any answers. I left my phone number and question in the box. Called a couple of phone numbers. Both were for pre-paid customers. So, needless- to -say, I hung up. If you are to offer a public service, i.e. "email", there should be a way to call a human, and the hours in which that task could be accomplished, should be published.
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User's recommendation: Good luck with support!

Jen C Oly
map-marker Connellsville Township, Pennsylvania

Forgot password

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Gonna charge u $5 a month for customer service...you smoking crack...rip off...service suckscant post a review unless u use a 100 words or less
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Pros:
  • Been with yahoo for many years and never had any problems
Cons:
  • Paying for a free serves
  • Cannot access accounts
  • Ever since the new version

Preferred solution: A *** live person without paying for it

User's recommendation: *** them

Penney Hwj
map-marker Newark, New Jersey

Passwords!!!!!!!!!!

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I am sick and tired of having to use 15000 passwords. I log on to your site you make me change my password I can't remember 15,000 passwords I want one password and I want to use it when I want to use it!!!
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User's recommendation: let me use my password!

Anonymous
map-marker Minneapolis, Minnesota

I TRIED TO GET THROUGH YAHOO BY 2 TELEPHONE NUMBERS, 1-800 /// ////

I could not get through Yahoo and I had 2 telephone numbers. One was they were going to charge $4.98 I believe. No way! Every month also.. That is so out of it!!! I wanted to talk with Customer Service... I solved with my Apple Care no Thanks to you...
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User's recommendation: You solve problems with Yahoo by other means.... Terrible

Sherry S Wra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Call my office at 678-231-****

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you have placed my safety at risk and i am pursuing corrective remedy. call now to resolve the inmediate threat you have caused to me
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Cons:
  • Caused safety threat

Preferred solution: contact me by phone now

Elizabeth T Ahn
map-marker Muscat, Muscat

I can't open my yahoo mail

Support shown in yahool website also not helping to open my email, My email is very important. Please send procedure on how I can recover my account in my other email: etabao0319@***.com
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Preferred solution: Recover my email

Harold D Prc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Frequent changing Password

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I find your email access has become a nuisance. QUIT MAKING ME CHANGE MY PASSWORD ALL THE TIME. I FIND IT ANNOYING. I DON'T KEEP MY COMPUTER LOGGED INTO THE INTERNET ALL THE TIME. STOP THE ULTRA SECURITY MEASURE YOU HAVE INSTITUTED FOR MY ACCOUNT. I don't have any security procedures that I use my Yahoo email to communicate with others.
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Preferred solution: STOP REQUIRING ME TO CHANGE MY PASSWORD FREQUENTLY

User's recommendation: Use Gmail

Amy B Fgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indiana, Pennsylvania

Email question

No complaint but there is a man who lied about being a psychoanalyst and I need my email deleted that I sent him. It is an emergency. He has harassed me and the email needs to be deleted.
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