New Reviewer

You suck you won’t help at all you make it impossible to get it fixed

Nothing happens you have too much technology in the way. My phone updated and now my yahoo!mail atsbc global.net is blocked and I cant do any business I cant take care of any *** thing anymore and you wont help me fix it and you keep sending me messages that dont *** get here because its *** blocked catch 25 2246 **** 896

User's recommendation: Have a real thing called customer service.

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#3921384 Review #3921384 is a subjective opinion of poster.
Location
Asheville, North Carolina
Cons
  • No real customer service
Preferred solution
I’d like to get my user ID and pass code so that I can use my email again
New Reviewer

Cannot access emails and told I have to upgrade to speak to somebody.

1.0
I cannot access my emails. Called customer service for support and they said I cant speak to anybody unless I upgrade to premium. Otherwise have to muddle through online. Very frustrating because Ive had this email account since The 1990s.
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#3920946 Review #3920946 is a subjective opinion of poster.
Location
Cupertino, California
Preferred solution
I just want help accessing my emails please!

Trying to import sbcglobal email

I e lost all My sbcglobal emails and contacts and would like to retrieve them but cant get any assistance in doing so.
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#3917843 Review #3917843 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer New Reviewer

Compte blocked

I have a problem with my professional account "t.mrabti@***.fr" I always receive a message that says "incorrect password" the recovery email "t.arik_desa@***.fr" no longer exists. this creates a big problem for me. currently I use an institutional email "t.mrabti@***.ac.ma"
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#3917577 Review #3917577 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Can't login

My yahoo mail id Yadav_nitendra@***.com and Nitendrasingh72@***.in . I couldn't login because of security reasons. In my account my mobile number is 992846**** is not working so i couldn't reset my password i want to change my mobile number is 905759**** . Please help me.
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#3917231 Review #3917231 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

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Verified Reviewer New Reviewer

You offer ZERO technical support! Oh there’s lots of internet articles referenced, but who wants to spend the time reading this stuff when there’s nothing specific to my issues.

1.0
Id gladly pay for technical support with my YAHOO feature failure but cant because all your non-English speaking agent know to say is call AT&T Their the provider even when the problem is with a YAHOO mail option like Contact Lists! I think Ill move everything over my ICloud account

User's recommendation: Don’t use YAHOO.

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#3915089 Review #3915089 is a subjective opinion of poster.
Cons
  • No technical support
Preferred solution
Technical support

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Verified Reviewer New Reviewer

RECEIVING UN-READABLE E-MAILS

RECEIVING SOME E-MAILS THAT ARE STILL IN RAW FORM, NOTHING BUT LETTERS & NUMBERS, SOME OF THESE ARE IMPORTANT GOV. NOTICES & OTHER IMPORTANT MATTERS. IF IT ISN'T CLEARED UP I'll HAVE TO CHANGE MY ACCOUNTS TO ANOTHER PLATFORM THAT WILL BE A HASSLE. PLEASE EXPLAIN & FIX IT.

User's recommendation: REPORT IMMEDIATLY.

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#3914607 Review #3914607 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
FIX THE PROBLEM

Help to change telephone number

Took too long for agent to walk me through attempting to change phone number on app. Agent was most professional and patient. He is an asset to Yahoo.

User's recommendation: Persevere it takes a long time....

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#3912005 Review #3912005 is a subjective opinion of poster.
Location
Goose Creek, South Carolina

Help to change telephone number

Need to change phone on app and got disconnected in the middle of procedure. Will try again at a later date. Hang
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#3911999 Review #3911999 is a subjective opinion of poster.
Location
Goose Creek, South Carolina
New Reviewer

I would give no stars if I could

1.0
No blasted emails for 9 days. No blasted customer support. HOURS AND HOURS AND HOURS OF TRYING TO REACH SOMEONE WHO WILL HELP AND IM PISSED.

User's recommendation: Use another company.

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#3911429 Review #3911429 is a subjective opinion of poster.
Loss
$87000
Preferred solution
Full refund

Lost e card in my email

1.0