Unclaimed
Yahoo
Reviews and Complaints
4.4M
CLAIMED LOSSES
4.2K
TOTAL REVIEWS
260K
PAGE VIEWS
17
ISSUES RESOLVED
Yahoo Reviews
New Reviewer
I haven’t been helped yet
My email is locked when I log in to reset password Am asked to provide my credit card and Id to pay for services
ID
Location
Minneapolis, Minnesota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerYahoo mail
It's very difficult to recover an account on Yahoo. I have been trying to reach the Dublin branch of Yahoo in Ireland for a month. I've faxed dozens of faxes and they haven't left. If you do not provide services, please turn off Yahoo Mail services in United Kingdom....
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ID
Location
Istanbul, Istanbul
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPassword retrieval for matugaevans@***.com
I am not able to login to matugaevans@***.com .I lost forgot my email password and cannot get it because the phone number I used to register the email does not exist .My current phone number is +254729****40 and contact email is matugaevans@***.com
ID
Location
Nairobi, Nairobi Province
Preferred solution
Help retrieval of yahoo password
New Reviewer
Duplicate address
Duplicate email address ssnowbeck@***.com whos name is Susan who lives in Nevada Another ssnowbeck@***.com whos name is Steven and lives in the midwest
ID
Location
Las Vegas, Nevada
Preferred solution
Fix duplicate email addresses0
You guys are horrible. Charging people for help. My ex gf had access to my account security questions when you forget your password. You guys told me there was no way to have any other security quest
Yahoo you are horrible. I when you forget your password you are givenn2 security questions. You tell me that you cant select other questions. Freaking stupid. A company of your magnitude and cant change the security questions. And your *** wanted to charge me. Screw you guys!
User's recommendation: Dump yahoo! They don’t care about existing customers.
ID
Location
Cincinnati, Ohio
Email help
I tried to call customer service about trying to log into an old email address, no answer, went straight to a survey. No help at all!
User's recommendation: Don't bother ringing customer service.
ID
Location
Brisbane, Queensland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can not reach any of the customer services through the available mobile numbers
I can not connect to my email because I've lost the phone number that I used to create it and I also don't have access to the recovery email The thing is that I need to access the acc key from the email address but i can't do that because i am not logged in on any other device. I need somehow to atleast my phone number to be changed so i can receive an phone text that i can use to access my email. The email that i am talking about is rauloistric@***.com and the recovery email is daredev1l98@***.com The phone number that i used for the first mentioned email is +44 7900 *** *57 Thank you!
ID
Location
Botosani, Botosani
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can not reach any of the customer services through the available mobile numbers
I can not connect to my email because I've lost the phone number that I used to create it and I also don't have access to the recovery email The thing is that I need to access the acc key from the email address but i can't do that because i am not logged in on any other device. I need somehow to atleast my phone number to be changed so i can receive an phone text that i can use to access my email. Thank you!
ID
Location
Botosani, Botosani
Preferred solution
Let the company propose a solution
New Reviewer
Fix Yahoo Not working 1 88* *** ****
Fix Yahoo Not working 1 88* *** **** from 7AM to 7Pm EST this phone number is only applicable for United States.
ID
Location
Bhiwani, Haryana
Preferred solution
Deliver product or service ordered
New Reviewer
Account help
You have to pay for customer support? Fu@k yahoo for that! I cannot believe that a company like yahoo needs to charge for customer support.
User's recommendation: Don’t charge people when they need account help.
ID
Preferred solution
Customer support to reset my password on yahoo since my main phone broke and I have no access to my 2 yahoo accounts!
Can't login in to my email from mobile device
I called over ten times to get this problem identified and cleared up. Same go around with all the "representatives". Totally unhelpful not to mention could barely understand them. Was never notified that Verizon bought out Yahoo until I began endeavoring to find a solution to the lack of opening up my emails on my mobil device. Horrible customer service. Nothing was settled or cleared up. Still have the same problem. I have a small business since 2000 and now I can't get my emails on my mobil device when I am away from my office. Is anyone there have half a brain and speaks the King's English???o
ID
Location
Cleveland, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe reason is I need all feature of my yahoo account to work..
Been trying to send off emails recently, and has not been successful.. keep saying wrong name to the account.. but I am a fraud victim and I changed my password often..but this has truly been a problem.. need full access..
ID
Location
Chicago, Illinois
Preferred solution
Let the company propose a solution
New Reviewer
You guys suck
Cant get a hold of you unless I pay for a phone call, what great service. You guys are so awesome thanks
User's recommendation: Give up.
ID
Location
Miami, Florida
New Reviewer
Yahoo not working
I need my new phone number put on my account so I can receive your textbook open my account New phone number 830-481-****
ID
Location
Austin, Texas
Preferred solution
Access to my account on my I phone
New Reviewer
Cant receive my Go2bank emails need yahoo to unblock Go2back
I'm trying to get into my go to bank account and Yahoo is blocking my notifications from my go to bank account I need this resolved today I have bills and I have children I need to take care
ID
Pros
- Pros
- Zero pros unlimited cons
- Great website
Cons
- Theres literally no customer support
Preferred solution
Let the company propose a solution
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