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Verified Reviewer
New Reviewer

Not reciving good customer service with issue

I can't get access to my account or recovery email! I've called and called and the last time I spoke with someone they told me to go through the process all over again with another agent! I was happy at first because I thought "this person is actually going to help me" until I heard him basically tell me he wasn't trying to resolve my issue anymore!

User's recommendation: Do not use yahoo!

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ID
#3834796 Review #3834796 is a subjective opinion of poster.
Cons
  • Charge for rigged service
Preferred solution
Access to me account!

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Verified Reviewer
New Reviewer

Cannot simply delete/terminate Yahoo account!!!

I have spent hours/days/weeks just trying to simply delete/terminate my Yahoo free mail account without having to pay for customer service to accomplish this!
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ID
#3834466 Review #3834466 is a subjective opinion of poster.
Preferred solution
Simply delete/terminate free email account!

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Verified Reviewer
New Reviewer

Close/Terminate Yahoo Account

Close/Terminate Yahoo Account
I have attempted MANY times to close my account with no confirmation that it has been successful. PLEASE remove my account permanently and let me know this has been done. Thank you. Darla Thompson 515-219-**** darlagt78@***.com
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ID
#3834430 Review #3834430 is a subjective opinion of poster.
Preferred solution
Simply want to close/terminate my Yahoo account. Apparently, this is not easy or quick to do!!!
New Reviewer

Listed phone number is not in service

Impossible to reach customer service BBBBB vvvvv nffdcc ddddds bbbked bbdjogrr nbdefuhh hugs bg. Fhb thanks again and for HB for your encouragement GJM thanks HBTB your encouragement to church thanks to the blessed day amen bud love you sis thank earth vv good night sunshine thanks for HBTB prayers and happy birthday to you h great friend

User's recommendation: Poor customer service.

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ID
#3834009 Review #3834009 is a subjective opinion of poster.
Location
Vallejo, California
Preferred solution
Help logging into my account please!!!
New Reviewer

No assistance available

My account was hacked. I cant log in issuing the forget sign in as the backup email for the code is NOT mine. The phone numbers dont work and the help desk says I have to call.
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ID
#3829536 Review #3829536 is a subjective opinion of poster.
Location
Hoboken, New Jersey
Preferred solution
Deliver product or service ordered
New Reviewer

Wrong number

My husband died in 02/21/21, I returned items to Amazon, tho I do not have access to the account because I do not know exact password he set up, I think it was Bourbon$369, but I need helping

User's recommendation: Put passwords some where.

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ID
#3829102 Review #3829102 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$462
Preferred solution
Password or reset

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account Recovery

I cannot retrieve my Yahoo account jamesgichunge@***.com since I have lost control of the retrieval email and phone no.please help me because that email account is my primary Facebook account and I need to get in to continue using my Facebook account
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ID
#3826625 Review #3826625 is a subjective opinion of poster.
Preferred solution
Access to my account
New Reviewer

Changing my password

I need to change my password as I got a new phone and forgot the password. I tried to change it and when I put the new password in the web site I'm sent to doesn't connect, says try back later. I've been trying for 4 days. So I tried to call yahoo. They want to be paid. WHAT A SCAM. CONNECT A BAD WEB SITE SO THEY CAN CHARGE MONEY. SCREW YOU YAHOO. HELLO GMAIL!!!

User's recommendation: Go to GMAIL. IF YOU HAVE AN ISSUE WITH YAHOO THEY WILL CHARGE EVEN WHEN ITS A YAHOO ISSUE.

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ID
#3826425 Review #3826425 is a subjective opinion of poster.
Service
Yahoo Email Service
Cons
  • Charge for rigged service
Preferred solution
Let the company propose a solution
New Reviewer

I can NOT reach customer support after trying EIGHT 8 of your telephone numbers Something is wrong with every number???????

I said I can NOT reach anyone in customer support after trying 8 telephone numbers Even Yahoo PAY FOR SERVICE telephone number puts you on hold till I hung up after 20 minutes waiting on hold This happened twice
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ID
#3826352 Review #3826352 is a subjective opinion of poster.
Location
South Miami, Florida
Cons
  • Can not contact customer service
Preferred solution
I want to SPEAK to Technical support directly
New Reviewer

Urgent to open my email and not easy to find the right way

Because i cannot open my email as I changed my registered phone number ... current email : anasjel.ddin123@***.com Need somebody to solve the issue for me I need my yahoo email Anasjel_ddin123@***.com My new phone number is +971553****78
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ID
#3825662 Review #3825662 is a subjective opinion of poster.
Location
Dubai, Dubai
New Reviewer

Yahoo mail not working

Dear customer care I am not able to login my yahoomail As i know my user name and pasword But my registered phone no and e mail id are change. As my account is very old when i was in united arab emirates that time account was created now i move back to india. Kindly help me to get the account activated. Below is my email id Masoodabdul1890@***.com
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ID
#3825447 Review #3825447 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Preferred solution
To activate yahoo mail id
New Reviewer

I can not reach my old yahoo mail from 2009

Please call me at 917225**** I have issue with yahoo mail help. C aaaaabbbbbcccccdddddeeerrreettthhcfffg
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ID
#3824231 Review #3824231 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Need to access 2009 mail

I'm concerned someone has hacked my email

Someone has repeatedly try to sign into my account. I have called about this a couple months ago and it's still happening. Now I'm getting messages that my account is going to be closed. I didn't request for this. The person who's trying to pack my account is trying to get in to my account to close it or whatever they want to do with it. I am tired of it and it seems I can't get any help from Yahoo
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ID
#3823523 Review #3823523 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Disappearing emails

No help was given at all. I tried calling and re the automated service - there was no number for England but other countries in Europe. I am desperately trying to contact yahoo to see if they can help retrieve my disappearing emails. The have disappeared from 2014. Until 22/7. I have not deleted them. I would greatly really appreciate someone contacting me.

User's recommendation: Have a more straight forward way for customers to seek help.

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ID
#3823284 Review #3823284 is a subjective opinion of poster.
Location
Bradford, England
New Reviewer

All yahoo email is gone

Delete in error need to recall emails deleted in error can you be of assistance most important those received last 14 days
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ID
#3822906 Review #3822906 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution