New Reviewer

My mail not open I'm forget question answer

Hi hi my name is Sue just basically is my order and your email address it's not open I'm trying lot time when I come to you OK just I think I open one two times but is that I forget that one open dude why are you say that try that asked the question answer but I forgot the password or forgot to answer questions and recover mood is up my *** phone number is leave it out I don't know he's gone he's finish it because I'm come in the UK my old number is a close up everything.
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ID
#2468875 Review #2468875 is a subjective opinion of poster.
Location
Birmingham, England
New Reviewer

To get back my hacked account

I lost my phone and i dont know what is my old password and then i tried to re log on again but my yahoo mail send a code from my old number i cant reach my old number because my phone was lost. I tried another recovery but i dont know my old email account what can i do .
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ID
#2468700 Review #2468700 is a subjective opinion of poster.
Location
Pasig, Manila
Preferred solution
Apology

Supposed "suspicious activity

I get a "suspicious activity" message, which is bull shit, and a verification code which is supposedly sent to my alt addy tag.michaels@***.com. Well guess what? I wasn't sent, hasn't been sent despite multiple attempt. So WTF I'm locked out because of yahoo's inability to follow through. this *** me off
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ID
#2467229 Review #2467229 is a subjective opinion of poster.
Location
Puyallup, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Yahoo mail issue

The phone number provided was no longer a valid number. This did not allow me to resolve my issue using your services.
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ID
#2466742 Review #2466742 is a subjective opinion of poster.
Preferred solution
Resolve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My email has been seen on the dark web as well as I'm having an issue changing my password

I really just need your help someone to talk to no number with a person on the other end is ridiculous

User's recommendation: Maybe have someone on the other end of customer service.

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ID
#2466638 Review #2466638 is a subjective opinion of poster.
Product
Yahoo Mobile Application
Preferred solution
Help with email. No money yet but if my info continues To be compromised then I possibly will

I cannot access my account

I know my usernamr and password. But it keeps asking for verification. I dont know what email they are sending the verification. I also forgot the mobile number because its way back forever. I dont have that number anymore. Please help me get into my account Username:jeramiemananghaya@***.com Password:maganda06
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ID
#2465119 Review #2465119 is a subjective opinion of poster.
Location
Pasig, Manila
New Reviewer

Racist articles

Yahoo - Racist articles
This company produces racist propaganda articles. A whole article was written condemning all white people as white supremacy supporters.

User's recommendation: Avoid this company.

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ID
#2465102 Review #2465102 is a subjective opinion of poster.
Product
Yahoo Website
Preferred solution
A public apology and retraction
New Reviewer

Recover account

Yahoo - Recover account
I just wanted to recover my yahoo account because this has been link to one of my GOVERNMENT account. Leslie said the account is not accessible on the system. Is there any possible way that i can still access this yahoo account? Base on the attached files i can still access my account its just that i no longer have an access to the mobile number.

User's recommendation: Agents should provide extra and alternative way or go further or escalate my concern to higher tier.

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ID
#2462366 Review #2462366 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Stole my money

You let someone put a Ad on your advertising platform and it was a scammer. They got $98.00 dollars from me. Im not so upset that they got my money. However, Im super upset you allowed a scammer company to put advertising on your platform. You guys should do a better job who you allow on your platform. People trust your service and you let us down.

User's recommendation: Don’t buy stuff from yahoo advertising spots more then likely a scammer.

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ID
#2460176 Review #2460176 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$98
Preferred solution
Full refund

Locked out of my Account

Problems signing in to yahoo and they won't help me I can verify my account in other way than there asking. So I tried to tell them I could identify all email all co facts anything I told them I could still pull up email on my phone and they said there was no way . I finally got a rep that was courteous and listened and got me through the process and we got it unlocked. But it took someone listening to the consumer not interrupting them 7 calls 4 days to get resolved and all it took was a person to listen! That was all it took!
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ID
#2459582 Review #2459582 is a subjective opinion of poster.
Location
Royse City, Texas
New Reviewer

Phone number given is no longer in service and a current phone number was not supplied

Cannot sign into an account. The verification goes directly to email which I cannot access because I am trying to sign in to the account
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ID
#2459188 Review #2459188 is a subjective opinion of poster.
Preferred solution
Trying to sign into my sister’s account and we do not know the password
New Reviewer

Can't get into my old email

I need to get into my old email . Its nyanenkang@***.com I have tried to answer the questions and it says to contact customer support
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ID
#2458438 Review #2458438 is a subjective opinion of poster.
Cons
  • Yahoos terrible service
  • No real security or support
Preferred solution
Let the company propose a solution

Locked out my Yahoo account (Red Flagged)

Im having problems with retrieving my Yahoo account Ive tried contacting the help line. Its only put me father into a (Red Flag). Been without since 2/11/21 was the last day I was able to login. Got a new phone with phone number. Which is not updated on the account that Ive been having for 7+ years...
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ID
#2458241 Review #2458241 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

Someone has hacked into my account! Can't log in

I can't log into my account, it says my email account is linked to an I phone II pro max and I own a galaxy J9. I can't get into my account
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ID
#2456656 Review #2456656 is a subjective opinion of poster.
Location
Elko, Nevada
New Reviewer

Some stole my phone and I can’t remember the password

Someone stole the phone and all my info was on it been a while I need to get into it important things is in the email yahoo
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ID
#2455178 Review #2455178 is a subjective opinion of poster.
Pros
  • Pls help