New Reviewer

Reset password

Every time I got to reset it it sends me an email and everytime I get the code from the email that one that is the backup email I get the same code over and over and over and over again the same to about six times I put in the code each time and nothing's working on what's going on
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ID
#1736186 Review #1736186 is a subjective opinion of poster.
Location
Saint George, Utah
Service
Yahoo Email Service
Reason of review
Order processing issue
Preferred solution
Help me reset my password
New Reviewer

Not to pay for this service

Called for help to log into my yahoo account to reset had to pay $12.99 was given a reset password but was not able to get in. I waited 24 hours put in my username and put in an alternate email address to reset password, got back into my account my self. Called and cancelled a subscription and asked for my money back since they were unable to help, was told that I was ineligible for a refund because they helped me. Well that was a lie since the reset password did not work. So I've called back twice to speak to a supervisor and there has not been a return call. So if you guys are ever locked out wait 24hrs to log back in. DO NOT USE their services. VERY DISSATISFIED!!!
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1 comment
#1795419

I’m experiencing the same but I refuse to pay. I know my username and password. I’m just trying to login with my new device (new phone/new number)

ID
#1733683 Review #1733683 is a subjective opinion of poster.
Product
Yahoo Account
Cons
  • Worse than no service
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund
New Reviewer

Recover account

I have an old email that really has some important things in it however I don't remember my past word an I can't get in I need help please 803670****
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ID
#1732935 Review #1732935 is a subjective opinion of poster.
Service
Yahoo Email Service
Cons
  • Sucks
Reason of review
Poor customer service

Be Careful

Haven't used Yahoo in years, but I recently received 2 e-mails from them about changes to groups. I tried to get into my account and cannot access it, and their help choices are phone number or recovery e-mail. Put in my e-mail address and they don't recognize it. I just today discovered yahoo was hacked and everybody got hit, fortunately I have changed passwords and ph number since initially getting the Yahoo acct. I don't feel I'm at risk but I think I want out completely from Yahoo.
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ID
#1730603 Review #1730603 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Product
Yahoo Account

Blocked / Removed Comments

Yahoo has removed conservative comments. The reason is that the comments removed run counter to and do not reflect Yahoo's views. Yahoo is a liberal news source that carries the water for liberal Democrats. MAGA!
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ID
#1730291 Review #1730291 is a subjective opinion of poster.
Location
Schertz, Texas
New Reviewer

Close my account account I don’t even know about

I have a charge on my statement that I shouldnt of been charge for now yeah cause I dont have a yahoo an account
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ID
#1729587 Review #1729587 is a subjective opinion of poster.
Service
Yahoo Customer Care
Reason of review
Problems with payment
Loss
$5
Preferred solution
Full refund
New Reviewer

I cant post on anything - it wont let me

I go to Yahoo comment sections and I cannot post anything. I am a conservative and I believe I am being censored. I disagree with Yahoo a lot and I am being targeted and you will not let me post anything to the comment sections. This needs to stop.
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ID
#1729172 Review #1729172 is a subjective opinion of poster.
Product
Yahoo Website
Reason of review
I cannot comment on Yahoo comment section
Preferred solution
I want to add my comments

Biased, Makes Relevant Reviews Its Default To Bias Readers

Should always default to Newest Reviews and NOT what they think is most important, and who cares what yahoo thinks anyway? They have not posted a couple of my very relevant and legitimate comments because maybe they have deals with those companies? I have zero respect for yahoo. I am glad that pissed consumer and other sites exist so customers can get their points across to others without the "spin" put out there by yahoo and others.
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ID
#1728325 Review #1728325 is a subjective opinion of poster.
Product
Yahoo Website
Cons
  • Yahoo finance should always default to newest posts
  • Deletes posts that do not fit its own agenda
  • Defaults to most relevant which is yahoo opinion only
Reason of review
Bad quality
Preferred solution
Make default on yahoo finance to be Newest Posts, Not Most Relevant which is yahoos opinion only
New Reviewer

Yahoo

I can't reach to my mail and also lost my phone which you sent me password on it Want to change phone no. and reactive my account Lost mail is rasha.faud@***.com My lost phone no. is 009665****2787
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ID
#1726377 Review #1726377 is a subjective opinion of poster.
Product
Yahoo Account

Don't use Yahoo!!!!

Yahoo switched from Classic to disaster! You no longer have access to the magnifying glass to group emails. Many emails are hidden and unavailable to see. The settings and sort buttons are greyed out therefore useless. Etc...etc
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ID
#1726052 Review #1726052 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Service
Yahoo Email Service

Change provider

To contact Yahoo be email is made difficult to say the least? type in complaint and you will be taken anywere but not to an easy complaint page its seems to be a thing that all big companys do now. Very keen to contact you (i'm with Sky taken over Email by Yaho) and sell more sevices? quik to take your money. By the way can you give no star rating to yahoo
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ID
#1725174 Review #1725174 is a subjective opinion of poster.
Location
London, England
Service
Yahoo Customer Care
New Reviewer

Where are the comments

80% of the stories that appear on yahoo are ripe for comments and that is the best part. Do not think that we are here for the great journalism. Please send me an email when those are back on so that i can go back and read those trashy stories
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ID
#1723560 Review #1723560 is a subjective opinion of poster.
Location
Miami, Florida
Product
Yahoo Website
New Reviewer

Not able access my email account

Call says you are disconnected
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ID
#1723485 Review #1723485 is a subjective opinion of poster.
Product
Yahoo Account
Pros
  • I like yahoo
Cons
  • Computers and links dont solve problems people do
Reason of review
Not able to access mail and phone for yahoo is not going through
New Reviewer

Resolved: Best Yahoo Customer Service

Contacting Yahoo Support Number for help is the best option available for you if you are facing any kind of problems regarding Yahoo Mail. For more info dial our toll-free number +1 84* 241 ****.
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Resolved
ID
#1718042 Review #1718042 is a subjective opinion of poster.
Service
Yahoo Technical Support
Pros
  • Offerings
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Deliver product or service ordered
New Reviewer

Not charge

I can not log into yahoo. I know the password but it automaticly skips it to recover it.
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ID
#1717969 Review #1717969 is a subjective opinion of poster.
Location
Seattle, Washington
Product
Yahoo Account
Reason of review
Access/ activation issues