New Reviewer

Can't access my old yahoo acct

So I can't remember my password to Santntam@***.com n I used this email for my Facebook years ago. Someone hacked my Facebook n the only way to gain access is get my reset code at my yahoo acct. I called customer service n they are trying to charge me almost twenty dollars just to reset my password I have photo id n my username n I'm getting really irritated! I no longer have access to the email or phone numbers I used when setting up either acct.... CAN SOMEONE PLEASE HELP!!!!

User's recommendation: Dont call the 1-800 #'s you won't get any help.

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ID
#1992750 Review #1992750 is a subjective opinion of poster.
Product
Yahoo Account
Cons
  • Calling so many times to solve the problem
  • Wanting money
Preferred solution
Let the company propose a solution
New Reviewer

Need to recover email

need to access my email.. last time i used it was about maybe 10-15yrs ago..i dont remember any recovery email for it..or phone numbers..i just need to access it..please help me..
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ID
#1990116 Review #1990116 is a subjective opinion of poster.
Product
Yahoo Account
Cons
  • Mailbox
Preferred solution
access to my email
New Reviewer

Resolved: My account was retreived by contacting yahoo customer service

Update by user Jun 14, 2020

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Jun 14, 2020
i found help on in.help.yahoo.com
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1 comment
#1995703

I have 2 email accounts (Fritzer38@***.net and Fritzer1938@***.com. the sac global.net email account was deleted and not being used presently.

I use the yahoo.com account as my primary email account for sending and receiving my emails. Normally the yahoo account is the main server for my email to pass through to my email account. However, after downloading the current OP Big Sur recently, I appear to have lost my email activity as my yahoo account receipts have been substantially reduced since I am using the BIG SUR OP system.

I need some technical support as I have not received the normal emails. Thanks in advance for your assistance.

Resolved
ID
#1987597 Review #1987597 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council
Pros
  • Customer service
Preferred solution
Let the company propose a solution
New Reviewer

Recover account

I cannot recover tink_shroomz@***.com and that has been my email since 2009...
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ID
#1986310 Review #1986310 is a subjective opinion of poster.
Pros
  • Loved the email lists when they worked
Preferred solution
Let me in my account
New Reviewer

Cannot login yahoo mail into new handphone

I cannot access my yahoo mail because now I'm using new handphone and at the same time the mobile number for verification already gone.
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ID
#1986292 Review #1986292 is a subjective opinion of poster.
New Reviewer

I can't access my account

I'm Avijit dasI MISSING MY Recovery mail id: avijit.das015@***.com ph no : 923939****/923922**** was blocked But I dont have any password about these accounts. Phone number was blocked by TATA. I dont have that number.please resolve my problem. please do change recovery mail into my Yahoo I'd avijit.das015@***.com). If u want to death certificate I will send u. My new number is 916390**** But please help me sir...I want to know that passwords.. me..pls. Answer
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ID
#1986041 Review #1986041 is a subjective opinion of poster.
Preferred solution
Password change
New Reviewer

I cant log in

My emergency number is blocked My new no is 916390****
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ID
#1985925 Review #1985925 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Preferred solution
Change my password
New Reviewer

I forget my password

Pl convey my password this old email id I have important file in this email id
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ID
#1983536 Review #1983536 is a subjective opinion of poster.
Location
Pune, Maharashtra
Product
Yahoo Account

Somebody has my account

My security system is attached to Yahoo, I think somebody is able to control my system.

User's recommendation: Get back to the user.

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ID
#1979224 Review #1979224 is a subjective opinion of poster.
New Reviewer

Fraudulent activity

I had neighbors break into my home and stole my identity in my personal information and I'm hacked into my Yahoo email address
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ID
#1978639 Review #1978639 is a subjective opinion of poster.
Service
Yahoo Technical Support
Loss
$5000
Preferred solution
Full refund
New Reviewer

No contact support

Let's boycott Yahoo. Trust me I have been with them from past 13-14 years and today they cannot help me retrieve my account which has so much data. I thought I wont ever have trouble with them but I do today. I call customer service n they tell me to go to website , I go to website it tells me to call customer service ~ it's a loop n I really needed help. #boycottyahoo

User's recommendation: Donot make a yahoo account ,u will regret one day when all of it is gone n no help is provided to you.

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ID
#1977474 Review #1977474 is a subjective opinion of poster.
Location
Singapore, Central Singapore Community Development Council
Product
Yahoo Account
Pros
  • No pros
Cons
  • Changing email environment
  • Lost its real role to be objective and helpful
  • No customer support if u created email outside us
Preferred solution
Retrieve my account
New Reviewer

Having problems with my Yahoo Mail

My yahoo mail do not open
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ID
#1976903 Review #1976903 is a subjective opinion of poster.
Location
Varanasi, Uttar Pradesh
New Reviewer

I have no acces to my old yahoo account

I have no acces to my old yahoo account
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ID
#1976889 Review #1976889 is a subjective opinion of poster.
Product
Yahoo Account
Pros
  • Site
  • Helpful
Preferred solution
I have don't acces to my old yahoo account

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Verified Reviewer
New Reviewer

Insisting Me To Pay A Fee To Get Back Into My Locked Account

Yahoo has attempted fruitlessly to direct me for the past four months online with instructions for how to get back into my locked account. I then called a Yahoo customer support representative and was told 'in order to verify that you are the account holder, you have to pay a fee to Yahoo'. I inquired 'why I had to pay a fee to Yahoo being it was no responsibility of mine that I was locked out of my account'. I was met with the answer from the representative 'that is the Yahoo policy'.

User's recommendation: Use Another Besides Yahoo.

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ID
#1975584 Review #1975584 is a subjective opinion of poster.
Cons
  • Not responsible for wrong yahoo will not open account until paid
Preferred solution
Let the company propose a solution
New Reviewer

Cannot get into my account

Cannot get into my account because of my old phone number
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ID
#1975378 Review #1975378 is a subjective opinion of poster.
Location
South Carolina, United States