New Reviewer

Yahoo - Customer Care Review

I want to reset my password, so the rep on the phone was arab or something and was rude to me, told me I couldn't speak with a supervisor and that I could deal with my account myself and hung up! Someone has hacked my yahoo account and is using it to get into other accounts! !!! They are stealing my identity! !! They men on the phone at yahoo will NOT help- they are in on it and all this is a huge scam!!!!!! Phone # 800-349-**** Also 800-521-**** And 888-335-****
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ID
#956690 Review #956690 is a subjective opinion of poster.
Service
Yahoo Customer Care
Reason of review
Poor customer service

Yahoo - Customer Care Review

I'm trying to speak to a representative named all types of names as of Samsung Elvis john and even president trump all I'm trying to do is reset my email and password and can't even do that! How is it a company so big be run by clowns! What an embarrassment all the numbers I called and it was runned by the same Indian guys 180* 349 **** , 1 (86*) 562-**** 1 (88*) 985-**** 1 (88*) 335-**** Between the hours of 8am to 5pm it's when we even stop trying cause it just became a joke when I asked for the management they became worried and asking why pretending to me managements it was really tres full November 15. 2016
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2 comments
#1294368

Everybody with these issues do your homework before making phone calls to these people they are scammers yahoo guarantees it doesn't have a phone line for tech support the only way to get in contact with the tech support is through email

#1272390

I feel your pain! I'm in the same boat your in.

Here's the good news. I figured out to reach some of the yahoo's. This is yahoo's privacy number. 408-349-****.

Leave a message if you like but afterwards if will ask you to press 1 if the message is urgent. Then it will ask you to press # to send message immediately. Here's where it gets good. It will now ask you if you if you have an extension enter it now.

Press 555. It will now ask you to spell the party's name. Press 2677. It will give you 4 people's full extensions numbers and ask you to choose 1 2 3 or 4.

I called 4 times and left a message for all. Even though I still got a recording I know I've gotten thru. It will also give you the choice of pressing star for more numbers. I won't give up until I get a call back!

Give them a call. Squeeky wheel gets the grease.☺

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ID
#955683 Review #955683 is a subjective opinion of poster.
Service
Yahoo Customer Care
Reason of review
Poor customer service

Everything New @ Yahoo Sux

Comments format has changed. The thumbs up/down option was replaced with a tiny little heart. I guess we don't want to hurt feelings. Our comments history has been delegated to a tiny pop-up box that is very temperamental. If you don't swipe it just right, it goes away. Now, to add insult to injury, my homepage layout was changed without giving me the option to keep the style that I was accustomed to. I'm not sure where I'm heading, but I am currently shopping for a Yahoo alternative. Just to post this ***, a Yahoo just informed me that my text needs to include at least 100 words. Seriously? Well, this additional complaint should be just enough.
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1 comment
#1244551

Absolutely correct! This person took the words right out of my mouth.

ID
#955069 Review #955069 is a subjective opinion of poster.
Product
Yahoo Website
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Got billed for previously cancelled Yahoo Mail plus account

I cancelled my Yahoo mail account maybe nine months. They just billed me again. Really sloppy on their part. I filed a complaint through PayPal, which checked into it but could not get me a refund. PayPal did claim that they were able to cancel my account. We see on the next billing cycle if my account is really gone. Because I long ago deleted my Yahoo account password from my password minder, I cannot try to log on to Yahoo to verify if the account is closed or to contact the billing support group, which is almost to find. Hmmm.
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ID
#951924 Review #951924 is a subjective opinion of poster.
Location
Austin, Texas
Product
Yahoo Account
Reason of review
Problems with payment
Loss
$15
Preferred solution
Full refund

Yahoo Account Review

I hate yahoo, it won't let me change my contact name, it only lets me change nicknames. I'm switching to gmail, this company will go under soon
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ID
#951677 Review #951677 is a subjective opinion of poster.
Location
Sammamish, Washington
Product
Yahoo Account

Yahoo Email Service Review

There was no need to change the old Yahoo email. It was fine, but this past year (especially last week) it has gone down the toilet. It's one thing to make improvements ...but there are no improvements. It's worse.
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ID
#949855 Review #949855 is a subjective opinion of poster.
Location
North Providence, Rhode Island
Service
Yahoo Email Service
Reason of review
Bad quality
New Reviewer

New and improved Yahoo Messenger; you're kidding...right?

The new Yahoo Messenger is so bad it's almost a joke. Unfortunately, a very bad joke. Many of the legacy features have been stripped from the new app. The emoticons are simple line drawings in black and white. They look like something a child would draw. In fact I think kids could draw better emoticons than these. You can not upload files, video chatting is no longer supported and the mono chromatic graphics are so boring it's pathetic. How could Yahoo have the guts to put out a piece of software that is so terrible. They tout this as being a great improvement over the older version. If that is true then why are so many users complaining about this new version? I wonder what the real reason was behind this stripped down, simplistic re-write of an app that never needed fixing to begin with. Yahoo forgot the old saying that if it isn't broke don't fix it.
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1 comment
#1252512

Yahoo is part of the Obama Prism program scandal where they got caught gathering information on the public. The idea was to just do it, and ask forgiveness later.

Hoping a percentage of the spying would stay in place. Its evident when they declare you need to secure your page with a phone number. Something that allows people to search you. Which flies in the face of privacy and opens a whole can of worms in itself.

I could tell you more of what they're doing but the government who got caught would just call me a conspiracy theorist. Imagine that, the people who got caught want to label its citizens.

ID
#945920 Review #945920 is a subjective opinion of poster.
Product
Yahoo Messenger Desktop Application
Cons
  • New yahoo messenger is a major failure
Reason of review
Bad quality

I just lost my friends!!!!!!!!!!!!!

DAMMIT!!!! I Cannot contact my friends anymore! because of you're new *** upgrade the new yahoo messenger @!! what is wrong with you peeps!! come on!! stop messing around with us thinking we are idiots or ***!!! poeple! I cannot contact or chat with my older friends from 8 years ago on my list!! change, go back with the other old yahoo messenger!!!!! GRRRRRRRRRRRRRRRRRRRRRRRRRRR, also no webcam!!! you gotta be kidding me!! ?!!!!! Are you tryna to get rid of us or tease us or laughing with your *** millons! stick it up y0 ***!, I loveed yahoo! but now1 its a joke! new upgrade = a act of hate!!!!!!!!!
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1 comment
#1233775

Somehow I get the feeling that with your attitude your friends do not want to contact you.

ID
#945912 Review #945912 is a subjective opinion of poster.
Location
Barrie, Ontario
Product
Yahoo Messenger Desktop Application
Reason of review
Bad quality

Yahoo SUCKS!!!

WHAT THE ***!!! SUCH A HUGE COMPANY DOES NOT HAVE A CUSTOMARE PAGE??? NO SUPPORT?? I MOVED IN ANOTHER COUNTRY AND I FORGOT MY PASS. AND I CANNOT ACCES MY *** ACCOUNT BECAUSE I CANNOT RECEIVE THAT *** CODE FROM YAHOO BECAUSE MY SIM IS NOT WORKING IN THIS COUNTRY. YAHOO IS THE MOST *** COMPANY I HAVE EVER SEEN. I WANTED TO CONTACT THEM AND EXPLAIN THAT I CANNOT ACCES MY MAIL, AND MY PHONE NUMBER IS NOT WRONG, BUT I CAN NOT RECEIVE TEXT CODE BECAUSE I AM IN ANOTHER COUNTRY. 0 SUPPORT. RETARD COMPANY.
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ID
#945898 Review #945898 is a subjective opinion of poster.
Location
Liverpool, England
Product
Yahoo Account
Reason of review
Poor customer service
Preferred solution
YAHOO BANKRUPTCY

HIGHLY PISSED CUSTOMER

UNABLE TO LOG INTO MY ACCOUNT FOR 2 DAYS NOW GIVES ME NO OPTION TO RECOVER MY PASSWORD. THIS IS THE WORST ENGINE EVER AND I WILL NOT REFER ANYONE TO THIS WEBSITE, I FEEL LIKE MY MESSAGES ARE LOST BECAUSE OF YOU!! L; K, K K K IJ J GH F VB D F DS GD G D G D G D G DF G D G F G DF G FD FC RECT F VC XD T Y GYU GUY G UGIU GIU HUIHIH IO I J J J I IU I I U H HIU HIU HU IH H UH UHU HU HU HU HI UHUI H UGH UIGUI GYGUIGIUH899YSESWS S W EXE ZE WE R RCV 5 7 N8U 90 -0, -I 0U09UM90UM9U90U9J 8 88
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ID
#945667 Review #945667 is a subjective opinion of poster.
Location
Southfield, Michigan
Product
Yahoo Account
Reason of review
Poor customer service
Loss
$5000
Preferred solution
I NEED MY EMAIL ADDRESS BACK !!!!

New October 2016 yahoo news format is terrible

after signing out of yahoo mail on my desktop I'm automatically redirected to the news . . . which used to be where one might scroll horizontally through daily top stories based on geographical region! This is now replaced with gossip/*** celebrity time wasting garbage "news" options with a mini scroll through for other garbage gossip/*** celebrity sightings junk news and no access to anything regional . . . the news menu option is dismally as bad offering a scant 4 "top" stories, no horizontal scroll but have fun scrolling vertically into an oblivion of mish mash of garbage news and advertising sprinkled scantily with actual news! Then this "review" requires me to enter a minimum of 100 words when the story only deserves a "this is *** mini version" to match the yahoo nonsense yahoo is insisting on cramming own our throats! With an oh so polite but decisive we will censor you unless you conform to this "you must fit into this box or else" 100 word minimum decidedly irrelevant point of view BS about how Pissed consumers must buy into the patriarchal play nice while you call something out for being cråp version of political correctness . . . because everyone knows successful people screw each other over nicely so no one realizes we've all opted into volunta®y slavery ~ really! DOUBLE UGH!
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ID
#944465 Review #944465 is a subjective opinion of poster.
Product
Yahoo Website

Was this a joke?

Recently I have not been able to get my yahoo emails on my phone and then on my PC so I decided to call tech support. There are many different numbers, and 1st 3 no one answered, when the tech finally answered we could hardly understand each other, his ascent was so heavy, possibly from India, which got both of us very frustrated. And when I suggested that since he could not fix the issue it was time for me to close the email account I have had for about 25 years, his reply was "go get some crackers put them on your PC and then blow them off, there now your PC doesn't know you any more" then he hung up, I guess you have to be from India to get it, this is the worst customer services I have ever seen.
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2 comments
#1902454

Tahoo is a racist, there is no freedom of speech, if you don't give opinions or reply to what they like then you don't have a chance..If a white cops kills a black, Not a Mexican or Puerto Rican or Guatemala or Cuban or Venezula, Yahoo makes a big deal, now if a Black kills a white cop, then there is no News...Yahoo should be closed..

#1232797

its cracker festival dewali time in india thats why he has said about crackers lol

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ID
#944386 Review #944386 is a subjective opinion of poster.
Location
Superior, Wisconsin
Service
Yahoo Technical Support
Cons
  • Poor
Reason of review
Poor customer service
New Reviewer

YAHOO IS BIASED

Your articles are biased and totally without journalism integrity. Nice job trying to elect Hillary Clinton. I love how you got rid of the thumbs up thumbs down feature. Too many thumbs down for Clinton hugh? Disgusting!!!! You should be embarrassed to call your self a news site. I don't know why I need to use 100 words to have this review submitted. You are probably trying to get people to just give up from giving their views. Typical of Yahoo! make it difficult to complain. Look at your site. Everyone is saying the same thing. I love how you cannot even respond to most articles.
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ID
#943744 Review #943744 is a subjective opinion of poster.
Location
Rancho Santa Margarita, California
Reason of review
Terrible Articles on yahoo!
I have been with yahoo.co.uk to send and receive mail since year dot........... it is now becoming extremely difficult to view anything due to the amount of advertising now more present. I know I am using it FOC but this is getting ridiculous. there isn't any issues...
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7 comments
#2075745

Am so disappointed with Hermes.

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ID
#943731 Review #943731 is a subjective opinion of poster.
Service
Yahoo Email Service
Reason of review
Bad quality

Why Extra Click To Read News

I am fed up with yahoo's "news" where you now have to click twice to read a new story. I am so fed up in fact that I don't bother with the second click (and download delay). I just get my news from other sites. Does this *** two click system generate more revenue or something? I am fed up with yahoo's "news" where you now have to click twice to read a new story. I am so fed up in fact that I don't bother with the second click (and download delay). I just get my news from other sites. Does this *** two click system generate more revenue or something?
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ID
#943629 Review #943629 is a subjective opinion of poster.
Location
Manhattan, New York
Product
Yahoo Website
Reason of review
Poor customer service
Preferred solution
Revert to "one click" for reading news stories