Leaving Yahoo after a long customer relation

I have recently called (the only and last call) regarding my yahoo email login problem on my android phone. It all of sudden stopped working with my login credential, and said it blocked from someone trying to access to my account from yahoo mail app. I was very annoyed by the approach their customer service took to resolve my issue, the rep was very unprofessional. Instead of giving me directions to resolve my issue, the rep started selling me their security plans. Why Yahoo made their phishing scam as its customer's problem and why would I have to spend more money to resolve their issue? When I asked if it's true that my prob couldn't be resolved without a purchase, he refused to answer and then said he didn't want to repeat himself, repeat what?! He first blamed me for speaking too fast, then blamed me for making his solution too complicated, those were something I have never heard of from a customer service desk. He is definitely sitting in a wrong chair as far as I can tell. Not to mention this was the second the call, the guy in the first call just simply hang me up when I told him there were a lot of background noise !!! No wonder yahoo could not revive, it's simply sucks! I have been with Yahoo since it was started and always wanted to give it a chance when everyone tells to go to Gmail... now I am moving to Gmail for good. Bye Yahoo, hope you will work things out!
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ID
#891169 Review #891169 is a subjective opinion of poster.
Location
San Francisco, California
Product
Yahoo Account
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

The new yahoo finance STINKS

For me the new yahoo finance stinks.... it's a tool of little value to me... some might think it's the best... the old yahoo finance was one of my main tools.. fast and easy.. great tools.. why not give us users a choice ???? a box to click. old or new. and record uses. or sell the old version to someone else. I am wandering about the management that is in charge of the new upgrade. are they users or just programers .... to me, to make changes like this one, is a company going backwords. it's like going from a corvette to a moped....
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2 comments
#1195328

you got that right

#1193251

Yahoo's Singapore Finance site still uses old format.

https://sg.finance.yahoo.com

Just put in stock symbol and hit enter.

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ID
#890411 Review #890411 is a subjective opinion of poster.
Location
Carson, California
Product
Yahoo Website
Pros
  • Old yahoo finance
Cons
  • New yahoo finance
Reason of review
terrable upgrade
Preferred solution
give us a choice. a box to check.. old or new

Awful service/experience

Ever since the update came through messenger has had nothing but problems. Now I am completely locked out and when attempting to follow the unlock steps the website lists it as no longer valid. I have attempted to reset multiple times only to find my account locked. When I attempt to contact support, none shows to be available. When the account was working, the new messaging function would only partially allow conversations. This is terrible. Please bring back what was replaced. Yahoo has fallen behind services like facebook chat and others, yahoo use to set the standard, no longer. This is very dissapointing. Help please
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ID
#889047 Review #889047 is a subjective opinion of poster.
Location
Dallas, Texas
Product
Yahoo Messenger Desktop Application
Cons
  • New website and its functionality
Reason of review
Bad quality of website, poor customer service in correcting.
Preferred solution
correct website and allow access to locked account

The new yahoo finance is horrible!

If Yahoo does not bring back the old version of finance I will find another site to use. Does anyone know a good finance site? {{REDACTED}}
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ID
#881710 Review #881710 is a subjective opinion of poster.
Location
San Jose, California
Cons
  • New finance page
Reason of review
Poor customer service
Loss
$1

Yahoo Finance Review from Pompano Beach, Florida

Hate the new look. Why are they messing with something that works well. I will move to other sites
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1 comment
#1184773

I agree. The changes to Finance were unnecessary and only made the site slower and more cumbersome to use.

The ad clutter is mind-numbing. Yahoo was my main site for investing and economics news but I've since changed to WSJ. Fidelity is my broker. I realize now how fast and efficient their information is compared to the new Yahoo.

Too bad.

It worked for me for many years and now it's unusable.

ID
#880977 Review #880977 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Reason of review
Bad quality
The new yahoo quote page version is very poorly developed! The old version seen in last week was organized compactly and almost all the information was easy to find. This new loose version is hard to read(if there is useful information, you will have to scroll up and...
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2 comments
#1186289

yes old one was much better. melisa myers is making all out effort to get it grounded before she is outed from yahoo

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ID
#880263 Review #880263 is a subjective opinion of poster.
Location
Irvine, California

Permanently left yahoo, Do you wonder why?

Something funny happened after I closed my yahoo account. No more spam appeared in my e-mail. I have only used yahoo e-mail for friends and family who would not give out my address, but after opening each new account, as my old mail started getting to much spam, it was only a short period of time that the spam would start. I even tried opening a account and gave no one the address and the spam still showed up. As soon as I closed the account it immediately stopped. Makes you wonder doesn't it? Either yahoo is severely vulnerable to hacking, They sell your e-mail address, Or the one I choose to believe is that they are the ones that are sending the spam so they can collect any money derived from you clicking on one of sh!tt& ads or other. Funny that the very day I closed the account and it says the account will stay active for 60 days, the spam ceased immediately. I don't think all spammers would stop sending unwanted mail that quick, Do you? Sure is funny that not one of the ways you supposedly can filter any unwanted mail seems to work. Good riddance yahoo. Unlike the terminator, I Will never be back. One of the better decisions I decided on this year.
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ID
#879151 Review #879151 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Cons
  • Your mail service
Reason of review
Bad quality
Preferred solution
Give yahoo a duche and start over if you can mend what accounts you have left.

Yahoo email is a joke

I have had hundreds of times when I tried to send an email , then would get some nonsense message about not being able to send out that email. I have had yahoo employees or others who read my messages before I do. Yahoo got mad at me once and deleted my account for some odd reason. Basically, yahoo email is not safe and secure, the people who manage it are reckless jokers. Yahoo constantly wants me to pick a new password and it cannot be a previous password or one I can remember. Save yourself stress and hassle- try gmail. Yahoo email is a bad joke.
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ID
#875724 Review #875724 is a subjective opinion of poster.
Location
Denver, Colorado
Cons
  • Email box new format
  • Most of it
  • E-mail ads all over the page
Reason of review
Problem with delivery

My Android phone is unable to connect to a Yahoo server for my email

I have not been able to contact Yahoo on this matter. I have been trying for 2 and a half hours. {{Redacted}}
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ID
#874643 Review #874643 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Missing 10 days of Sent Email UPSET

Pissed beyond belief. Can hardly speak so angry and Yahoo is so *** poor they can't even offer any help. Ever heard of customer service of Live Chat? Can you help me? The ones that are missing and best I can tell no one received any mail I sent from 06.21.16 thru 06.11.16. I have done nothing to my settings or filters. I never mess with stuff I know nothing about. I let my boyfriend handle and he's not been near my computer. Thy are missing from my Sent Box and my boyfriend who I send email daily to has 10 days with no email from me.
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ID
#872242 Review #872242 is a subjective opinion of poster.
Location
Waxhaw, North Carolina
Cons
  • Worst bias in newsfeed ever
  • No customer support
Reason of review
Need Some Help. Spent one hour so far tryin to get it
Preferred solution
I need some one to help me. Taking forever to find correct way to contact you. I can hardly speak so mad about lost emails!!!!!

Missing Sent Email from 6/21 to 6/12 Upset

Pissed beyond belief. Can hardly speak so angry and Yahoo is so *** poor they can't even offer any help. Ever heard of customer service of Live Chat? Can you help me? The ones that are missing and best I can tell no one received any mail I sent from 06.21.16 thru 06.11.16. I have done nothing to my settings or filters. I never mess with stuff I know nothing about. I let my boyfriend handle and he's not been near my computer. Thy are missing from my Sent Box and my boyfriend who I send email daily to has 10 days with no email from me.
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ID
#872237 Review #872237 is a subjective opinion of poster.
Location
Waxhaw, North Carolina

Cannot open my mail

I cannot access my yahoo account (alinefahima@***.co) password and username 'yahoo send me cod to get to my mail but ther is no whay to open the mail, it is 2 weeks allredy without a mail and no way to contact with yahoo. 1 steps i do is log in , rit my usser name and my password then yahoo whant to Email the cod , i entered and suposed to enter my cod but the problem is that i cannot acsess my mail from the beginng .i tried to get help in any way i found but no lock . no custemers service , no help service , no chat on line.
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2 comments
#2144686

because I am experiencing the same problem.

#1178146

English... can you type it?

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ID
#872125 Review #872125 is a subjective opinion of poster.
Location
Tel Aviv, Tel Aviv
Pros
  • Old yaho versions
Cons
  • Customer service
Reason of review
Poor customer service

Messenger Review

I have not been able to login for 3 days now. Problems like this shouldn't take so long to resolve. I will look for another way to message I can't wait 3+ days to use an app I was using on a daily basis
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ID
#871816 Review #871816 is a subjective opinion of poster.
Location
Big Spring, Texas

Contact Yahoo Mail Technical Support Review

Cannot connect for 24 hours now. Unable to contact my fiancee in Europe. Very unhappy. Was workng fine and suddenly stopped connecting. What do I do?
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ID
#871727 Review #871727 is a subjective opinion of poster.
Location
Hemet, California
Reason of review
Bad quality

Yahoo Messenger

Please fix messenger!!!!!!!!!!!!!! My messages are not going thru or if they do its not for about 30 minutes. This is the worst changed you have made. Please give instructions on how to use the new messenger. Messenger does not work, messenger does not work, messenger does not work, messenger does not work, messenger does not work, please fix it ,please fix it, please fix it, please fix it please fix it, please fix it. Put the old messenger back on, put the old messenger back on, put the old messenger back on, put the old messenger back on, Thank you
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ID
#864858 Review #864858 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Product
Yahoo Messenger Desktop Application
Reason of review
New messenger does not work