Your comment section is worthless and horrible

You had a perfectly usable Comment section before. I liked the Thumbs Up and Thumbs Down section. Now all you can do is Agree. What the *** does that prove? Every comment looks as if the readers agree, WRONG. Now we have lost the Reply function for individual comments and so now we have to wade through up to 300 comments to leave a comment. Worst of all is that only so many comments can be loaded. What were you thinking? Honestly I don't think you were thinking at all. I hope the brain dead pinheads who changed the Comment Section enjoy their bonus'. This whole section stinks and is nothing more than so very frustrating. You didn't fix anything. You made something usable totally screwed up. Give us our Agree and Disagree options back. Give us our Reply after comments back. Take your bundled comments that often run into the hundreds and shove it somewhere that can never be found again. Yahoo went from a viable format to something that borders on broken. We all hate it. Why can't your folks see it? It stinks and it is not user friendly.
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3 comments
#1297438

Propaganda works better when it cannot be responded to...its that simple.

#1267192

All of a sudden your news comment section is ridiculous. It seems to "time out" after a few comments and I have to sign out and go back into it and then find out where i was.

What the heck are you people doing at Yahoo? Too many chiefs and not enough indians!!!

#1266780

Yep - Yahoo is run and staffed by tech midgets. They took a usable comments section and turned it into trash, just for the sake of 'change'.

The entire search engine is starting to suck. I'm done with Yahoo, which is run by yahoos.

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ID
#977638 Review #977638 is a subjective opinion of poster.
Product
Yahoo Website

Too much information after being hacked

You say you have been hacked then you ask me for my phone number which I gave. Then thought about it. Way a minute I have not been hacked it was you. You need to have better security not me. No logic in that; unless you have just conned me out my phone number to sell on, or for some other reason. I am not happy. I feel more vulnerable now after giving you this extra information! You were hacked you need a better firewall. I changed my password the last time now again. Not happy. I had my password on multiple computers now I have to do this all again, then you will start being awkward. I am going to have to get my phone number changed, in case you get hacked again. If people are happy leave them alone, stop harassing; if after you ask & we do not change then it is our responsibility if anything happens.
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ID
#977461 Review #977461 is a subjective opinion of poster.
Reason of review
Poor customer service

Deleted account hacked, provided no contact information

I received an email that my email that I deleted two years ago was hacked by Yahoo so it seems yahoo didn't actually fulfill my request to delete my account two years ago. The email contains no contact information and I cannot find information anywhere on where I can talk to a live person to figure out what happened with my account that was supposed to be deleted in the first place. One of the reasons I left Yahoo (or at least thought I had successfully deleted my account) was because of their buggy email interface that I figured I wouldn't trust with my personal information since there are probably plenty of security holes in it.
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ID
#976424 Review #976424 is a subjective opinion of poster.
Product
Yahoo Account
Cons
  • No contact number or email
  • Lack of security allowing hack
Reason of review
Poor customer service
Loss
$1
Preferred solution
Give me a contact number where I can get help and delete my account as originally asked two years ago.

Yahoo Email Service Review

You changed yahoo email service again! It is horrible,practically unusable !!!! I follow directions to change back to "basic" but it then reverts back to "full featured" ! Do you guys really think this is better then basic ?! It is absolutely the worst ! Just terrible! I hate it! You changed yahoo email service again! It is horrible,practically unusable !!!! I follow directions to change back to "basic" but it then reverts back to "full featured" ! Do you guys really think this is better then basic ?! It is absolutely the worst ! Just terrible! I hate it! You changed yahoo email service again! It is horrible,practically unusable !!!! I follow directions to change back to "basic" but it then reverts back to "full featured" ! Do you guys really think this is better then basic ?! It is absolutely the worst ! Just terrible! I hate it!
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1 comment
#1257951

In the news this very week: Yahoo has been hacked again within the past two or so years. Thus, it is time you dumped Yahoo and went to another email provider. There are many free ones out there you can use, all apparently much safer for you to use.

ID
#976094 Review #976094 is a subjective opinion of poster.
Service
Yahoo Email Service

Yahoo - Technical Support Review

Last night I spoke with a dude about my email being hacked. He said he doesn't know who did it but the way he said it like he was getting offended. He has physiological problems. I believe someone there hacked it. Then he gonna ask me to pay $100 to recover my email account. Soon he said that I knew it's a scam. I caught on very very quickly. After he got a major, nasty attitude because I told him this doesn't sound right and I requested to talk to someone else. He got smart again then said he'd transfer me to someone else then he hung up. Plain and simply don't call them these foreigners are scam artists!!! I REPEAT DO NOT PAY THEM A DIME!!! I heard about them they get ur money and still don't get any service. It's money gone and can't get it back. Thank God I know better and didn't believe that BS he talked. Just change ur password. That's how I got my email back. I heard they scammed people charging them hundreds and thousands of dollars. NO WAY ANYONE SUPPOSE TO PAY A CENT!! People wake up do NOT give them any of ur information. Nor do NOT let them scare u. The service stinks! Disrespectful, can't speak English well nor understands it. All of them are lying, ignorant, mental, fakes.
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2 comments
#1267743

How do I change my pass if I don't have an alt email to that or or my old phone recovery number

#1257600

Are you certain your actually got in touch with yahoo technical support? What number did you call? I think the moment you called the number the scam started and you really didn't talk to yahoo tech support.

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ID
#972115 Review #972115 is a subjective opinion of poster.
Service
Yahoo Technical Support
Reason of review
Poor customer service

12/12/16 Yahoo Email re-design horrible

I like Yahoo email for what it did. Now EVERYTHING functions like Gmail and I really do not like it. Its horrible. Why does everybody have to copy everybody.. SUCKS !!! Yahoo continues to update and mess up their great offering. Why not give us choices in what we want instead of forcing us into this *** u are pushing. I cannot even tell if I got email or not. The yahoo Themes are junk. This is really a *** poor job. Verizon, if this is your fault, U do not mess with the yahoo email. Your just giving other providers your email clients and will continue to lose out. Its just horrible !
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1 comment
#1258782

It isn't Verizon's fault. They haven't even bought Yahoo and if I were Verizon I wouldn't buy Yahoo due to liability from the many hacks.

Yahoo went downhill ever since Marissa Mayer (from Google) took over. Many long time customers have left Yahoo and Yahoo hasn't cared about this mass exodus of customers.

ID
#971727 Review #971727 is a subjective opinion of poster.
Service
Yahoo Email Service
Reason of review
Bad quality
Preferred solution
Put it back to what it was or offer both with a flick of a switch.. stop changing themes and apps. THE CUSTOMER SHOULD BE RESPONSIBLE TO CUSTOMIZE THE EXPERIENCE NOT YAHOO !!!
New Reviewer

Yahoo Constant Ads Disrupt Writing Emails

While trying to compose an email on yahoo today, 12/9/16, I was plagued by a constant barrage of disruptions. I can not write a 2 paragraph email without at least 24 interruptions every time the ads on the right side of the "Yahoo compose email" change. They are constantly changing which means a VERY FRUSTRATING EXPERIENCE while trying to compose an email. WHAT GIVES?! This really is HORRIBLE, to be honest. I want Yahoo to return to the days when it was User-Friendly, not a complete exercise in futility, with the most emphasis put on revenue from ads despite how it effects yahoo users experiences! Please look into this!! I have a 6 month old lap top and have not experienced this on any other website. NOT a happy yahoo user!!
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ID
#970261 Review #970261 is a subjective opinion of poster.
Location
Sunnyvale, California
Service
Yahoo Email Service
Cons
  • Yahoo is no longer user friendly
Reason of review
Poor customer service
Loss
$10
Preferred solution
Return to be a User Friendly Yahoo

Miles

i signed up for a email and i so had it because it saying to sign up for a email and i already did and i need a email on yahoo so you better fix it cause i am so dissipoted by that you say you can have people how like yahoo but you cant least keep the gmail instead you delete my gmail so i want to you to fix it for me and please keep me loged in having to exit the inbox. Others are poor design choices such as how the delete button can be easily clicked when hovering the cursor over messages in the inbox.
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ID
#969299 Review #969299 is a subjective opinion of poster.
Service
Yahoo Email Service
Reason of review
Poor customer service

Yahoo - Account Review

Got locked out of computer by some hackers they changed everything preventing from logging into my yahoo ago. Called what suppose to yahoo and was told them my account has a lock on it and call back after 12 hrs so i did. Call later that night was told my yahoo account was hacked and there wasnt anything that they could do. Then told me one of the other yahoo tech can remove it for a fee I said a fee he said yes. I said how much anywhere from 100. To 110.00 then ask me my age. I replied To why do you need to know my age. Then told me a price of 80.00 to remove the hackers. So went on to ask how was I going to pay? I said just tranfer me over to whom ever youre trying to scam me with. Talk to the next guy he told me 85.00 plus tax i said thats not what the first guy told me. I said i refuse to give me credit card info to other countries, and I need to talk to my husband and what he do hung up the phone because I didnt want him to have my credit card info. I know a scam when i see one!
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ID
#966158 Review #966158 is a subjective opinion of poster.
Product
Yahoo Account
Reason of review
Damaged or defective

Yahoo - Review in Media category

Locked me out of email account. Cannot contact them in anyway since no customer service now! No phone number or email responces. Now i lost every thing tied to my yahoo email account!
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2 comments
#1248461

Yahoo has been locking me out too, although I am using the correct user name and password. They recently had a huge data breach, so they made the login procedure more complicated, with multiple steps like captchas (which don't work!) Unfortunately, everything they did to make it hard for hackers to get it also makes it hard or impossible for legitimate users to login.

Whenever I get the "locked" message, I close the browser, then reopen it and start the login process over again.

That usually works. But Yahoo has gotten to be such a POS that I think it's about time to switch to gmail.

#1248456

They keep trying to lock me out too, although I am using the correct user name and password. They had a huge security breach recently, so they are making it very hard to access our accounts, adding extra steps such as captchas.

But they're screwing it up.

Maybe the hackers can't get in now, but the legitimate users often can't get in either! What usually works for me is to close the browser when I get the "locked out" message, then reopen the browser and start over with the login process.

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ID
#964461 Review #964461 is a subjective opinion of poster.
Product
Yahoo Account
Reason of review
Poor customer service

I can't change any settings, so when I want to begin a new line, it sends the message no chance to proof read that. If I can't change the settings and I don't like the current ones, what makes you thi

I can't change any settings, so when I want to begin a new line, it sends the message no chance to proof read that. If I can't change the settings and I don't like the current ones, what makes you think I'm going to bother staying with yahell? This is the worst DOWNGRADE i've ever seen in any app, OS or software product period, hand down, absolutely. If I wanted LESS, I would have used different inferior chat app, wouldn't I? Instead, what I got was so *** I can't figure out how anyone wasn't fired over this. No one takes their car into the dealership & askes for another identical car, but this time take away everything that was good with the last one, remove all the features, then sell it back to me as new & improved. Of course also don't forget to tell me how amazing it is & what a privilege it is to have such a *** new version of the first beta attempt you ever put out, why not just send us all paper, pencils, string & two cups. That will at least be easy to see, understand, while at the same time giving us nothing. I can't even delete people I don't want to see anymore, they were not on my old version, yet they somehow came back to haunt me, complete with some conversations from like 4 years ago, REALLY? One girl friend I had has passed away & I can't delete her name, all I can do is block her, like she is ever going to message me again. YAHOO or YAHELL as I call it, here's a message for you: Either make a giant announcement you are going back to the old version with all the bigs fixed, or just drop the whole thing completely. Trust me, NO ONE WILL MISS THIS VERSION. I call this YM downgrade, the VISTA version. lol so lame, so pointless. Why didn't you also include a useless floating paperclip so we can NOT get help from it along with your nothing new YM?
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ID
#958726 Review #958726 is a subjective opinion of poster.
Reason of review
Bad quality

Short Review on November 17, 2016

I have never had ONE notification from Yahoo and have been constantly beat over the head for Trunp for the past 2 months. *** OFF AND LEAVE ME ALONE.
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ID
#957167 Review #957167 is a subjective opinion of poster.
New Reviewer

Yahoo - Customer Care Review

I want to reset my password, so the rep on the phone was arab or something and was rude to me, told me I couldn't speak with a supervisor and that I could deal with my account myself and hung up! Someone has hacked my yahoo account and is using it to get into other accounts! !!! They are stealing my identity! !! They men on the phone at yahoo will NOT help- they are in on it and all this is a huge scam!!!!!! Phone # 800-349-**** Also 800-521-**** And 888-335-****
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ID
#956690 Review #956690 is a subjective opinion of poster.
Service
Yahoo Customer Care
Reason of review
Poor customer service

Yahoo - Customer Care Review

I'm trying to speak to a representative named all types of names as of Samsung Elvis john and even president trump all I'm trying to do is reset my email and password and can't even do that! How is it a company so big be run by clowns! What an embarrassment all the numbers I called and it was runned by the same Indian guys 180* 349 **** , 1 (86*) 562-**** 1 (88*) 985-**** 1 (88*) 335-**** Between the hours of 8am to 5pm it's when we even stop trying cause it just became a joke when I asked for the management they became worried and asking why pretending to me managements it was really tres full November 15. 2016
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2 comments
#1294368

Everybody with these issues do your homework before making phone calls to these people they are scammers yahoo guarantees it doesn't have a phone line for tech support the only way to get in contact with the tech support is through email

#1272390

I feel your pain! I'm in the same boat your in.

Here's the good news. I figured out to reach some of the yahoo's. This is yahoo's privacy number. 408-349-****.

Leave a message if you like but afterwards if will ask you to press 1 if the message is urgent. Then it will ask you to press # to send message immediately. Here's where it gets good. It will now ask you if you if you have an extension enter it now.

Press 555. It will now ask you to spell the party's name. Press 2677. It will give you 4 people's full extensions numbers and ask you to choose 1 2 3 or 4.

I called 4 times and left a message for all. Even though I still got a recording I know I've gotten thru. It will also give you the choice of pressing star for more numbers. I won't give up until I get a call back!

Give them a call. Squeeky wheel gets the grease.☺

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ID
#955683 Review #955683 is a subjective opinion of poster.
Service
Yahoo Customer Care
Reason of review
Poor customer service

Everything New @ Yahoo Sux

Comments format has changed. The thumbs up/down option was replaced with a tiny little heart. I guess we don't want to hurt feelings. Our comments history has been delegated to a tiny pop-up box that is very temperamental. If you don't swipe it just right, it goes away. Now, to add insult to injury, my homepage layout was changed without giving me the option to keep the style that I was accustomed to. I'm not sure where I'm heading, but I am currently shopping for a Yahoo alternative. Just to post this ***, a Yahoo just informed me that my text needs to include at least 100 words. Seriously? Well, this additional complaint should be just enough.
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1 comment
#1244551

Absolutely correct! This person took the words right out of my mouth.

ID
#955069 Review #955069 is a subjective opinion of poster.
Product
Yahoo Website
Reason of review
Bad quality
Preferred solution
Let the company propose a solution