Unclaimed
Yahoo
Reviews and Complaints
3.2M
CLAIMED LOSSES
4K
TOTAL REVIEWS
250K
PAGE VIEWS
16
ISSUES RESOLVED
Yahoo Reviews
New Reviewer
I needed to set up another email account on yahoo. I have three now, and all three keep prompting me to "enter a mobile phone number." Since I DO NOT OWN ONE I am forced to click "remind me later." I don't want to be "reminded" at all. Even if I OWNED a cell phone...
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1 comment
PissedConsumer830764
#830764
Ditto ! , No mobile number ...no log in !
I know " Everybody " has a mobile now ( NO !
) Tried phoning Yahoo UK ( Based in London ) NO help , NO Interest ....THEY put the phone down on ME !! DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY , AND TELL EVERYBODY YOU KNOW ..." DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY ", ....ETC )
ID
New Reviewer
Yahoo keeps using the term social media.
Yahoo keeps using the term social media. They get everything wrong. From what facebook and twitter are and what Youtube is. People have already died because of it. Social Media makes it easy for people to cyberbully, cyberharass, cyberstalk and even killing children. From that 13 year teen got cyberbullied. She killed herself and the police wouldn't at the justice system just sat by and did nothing. Also, that band of young men who gang raped that 16 year girl. I got cyberbullied. I tried to commit suicide three times last year. Doesn't Yahoo have any sympathy or decency.
ID
New Reviewer
An everyday occurance
problems with, you name it..IM, passwords, etc. At first I tried online help, forums etc. but i have only one life to live and it is not worth my time to sort through useless topics that do not address my issues. Next level, struck gold after panning for an actual phone number for "customer service". Ah ha, at last, I thought..a solution, but sadly, I was wrong. To be fair, Yahoo did have a call me back option so I didn't have to wait on the phone for an hour. Yahoo needs to understand that if you treat your customers like vermin, they will jump ship like rats. I am now seeking alternatives, maybe I will go back to Google. Any suggestions out there will be appreciated.
1 comment
ID
Location
Lawrenceville, Georgia
Loss
$500
Text Twist wouldn't come back up.
Yahoo really stinks any more. I can't seem to do anything on it with any sort of completion. Why butt into other markets when you can't even take care of the one you have. Many people have been displaced by the game shutdown. Now you can't even get the regular single player games to stay on. Also, the Mail gets messed up often. You need to hire people who know what is out here where the real people are and get them to listen to what is needed. Why discontinue what works and not keep what you have working? Enough Yahoo.... You STINK!!!
ID
Location
Denison, Texas
Yahoo Email Now Sucks
Heh Idiots at Yahoo. I run my businesses off Yahoo emails. With over 10+ years - people know and use the email addresses. Well out of frustration of using this new format, I picked up my MacBook Pro closed it and smashed it into my desk. Now it will not start up. Bad idea by me. A little volatile? Yes. But Yahoo has made me insane. Thanks Yahoo. If I have any of your stock, I will now sell short because you will go the way of AOL with *** decisions like this. Now looking for new email accounts and a computer
1 comment
ID
Loss
$1200
The Problem with Yahoo Customer Care is simple - They don't CARE!
I phoned customer care yesterday and was on hold well over an hour. Finally I hung up. Today I called again and was on hold for an hour before someone answered. He asked for my phone number in the event "we got disconnected." True to Yahoo's modus operandi there was a disconnect after less than a minute. And did they call back? (Mmm, MO again). Answer - No, and it's 30 minutes from time of hangup! (At least they're consistent). Am I going to call back? Are you kidding. Yahoo mission accomplished. They probably took my phone number to place it on their "customers who are a pain in the a#! list.
ID
Service
Yahoo Customer Care
Rude *** abuser needs to be banned
there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo.... there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo.... there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo.... there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo.... there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo.... there is some lunatic with the name super highschool se me on yahoo.com. this is some freak who is *** and also sexually harasses users on yahoo. this freak should be banned from yahoo....
ID
NOTHING BUT POOR SERVICE . . . . THAT'S WHAT HAPPENED
YAHOO EMAIL SUCKS THEY MAKE CHANGES TO OUR SYSTEM TO ''IMPROVE IT'' AND IT USUALLY FAILS. SINCE THIS LAST CHAGE 5/15/14 THE UNREAD SUPPOSIDLY BOLDED IS UNBOLDED. EVERY DAY EVERY EMAIL IS UNBOLDED ! I CAN'T TELL WHAT I'VE READ AND WHAT I HAVEN'T. SO I SPEND WASTED TIME SEARCHING THEM ALL. TALS ABOUT ''SEARCH'' FOR AN EMAIL, NOW THEY STACK EMAILS AND SIMPLY LOOKING FOR THE ICON TO SEE OTHER ASSOCIATED EMAIL OR SEARCHED EMAILS IS PRETTY *** POOR. THERE IS NO WAY TO UNDERLINE A STATEMENT NOW. FONT SIZES ARE 4. COLORS ARE WEAK AND FEWER. EMAIL REPLIES ARE BOTTOM POSTED NOT THE USUAL TOP POSTED. ALL THE EMAIL FONTS, SIZE, TYPE, CENTERING ETC IS NOW AT THE BOTTOM AND WHEN I USE IT I HAVE TO SCROLL UP THEN DOWN THEN UP THEN DOWN AGAIN AND AGAIN. EVERY EMAIL IS NOW SENT TO ME, WHERE AS BEFORE THE EMAILS WERE SENT TO X-Y-& Z PERSONS. SO READING THE TO COLUMN THE ME TAKES UP SPACE. THE OLDER WAY WAS TO LOOK IN THE EMAIL SENT BOX. IF I SENT IT THE EMAIL WAS THERE. NOW THE EMAIL OCCUPIES 2 PLACES IN THE FILE SYSTEM. OH YOU WANT ME TO CLICKY THE DOWN V TO SEE WHERE I SENT IT. IT IS A HASTLE EVERYTIME THEY THINK THEY IMPROVE THE SYSTEM. ABOUT HALF THE TIME MY EMAILS DON'T LOAD UP AS THEY SHOULD. I AMY HAVE TO TRY ONCE OR TWICE TO GET THE EMAIL OR FOLDER TO LOAD ONTO THE PAGE. SHOULD I GO ON, I COULD . . . . . . . . . . . .
ID
Location
Fair Oaks, California
Yahoo Inbox Disappearing
WTF! 4 times in the last month my Yahoo inbox has totally disappeared and I am not the one deleting it. I keep having to contact Yahoo to have it restored. If it wasn't such a pain to change email clients I would. Yahoo is a piece of ***!!!!! WTF! 4 times in the last month my Yahoo inbox has totally disappeared and I am not the one deleting it. I keep having to contact Yahoo to have it restored. If it wasn't such a pain to change email clients I would. Yahoo is a piece of ***!!!!! WTF! 4 times in the last month my Yahoo inbox has totally disappeared and I am not the one deleting it. I keep having to contact Yahoo to have it restored. If it wasn't such a pain to change email clients I would. Yahoo is a piece of ***!!!!!
ID
Location
Las Vegas, Nevada
Yahoo Account Review
For 2 yrs my yahoo password has been the same, but I have been locked out of my account for4 months. Im f_____g TIRED of being told I'm not me. I cant get my mail, reciepts, anything. Its the same phone number, same name, same password...WTF! Yahoo sucks donkey ***!
ID
Location
Aubrey, Texas
Product
Yahoo Account
Poor connectivity with Yahoo services
So sorry to complain, but I am fed up with Yahoo web sites and e-mail. I cannot connect between the hours of 6:00 am and 5:59 am ( the next day). Yahoo has focused so much on ad content and stealing my personal info from e-mail to generate ads that they have lost sight of what made them great. Yahoo continues to be "unavailable" most of the time ( e mail and Finance pages) and this is ridiculous. Yahoo also lost track of my personal e mail data ( read " hacked") and my e mail account sent numerous e mail span messages. WOW. Yahoo, Do you know what you are doing at all?
ID
Location
Englewood, Colorado
Product
Yahoo Account
New Reviewer
COMPLAIN ABOUT YAHOO TO YOUR ATTORNEY GENERAL AND BBB
I URGE EVERYONE TO COMPLAIN TO ANYONE ABOUT YAHOO UNTIL THEY'RE SPENDING ALL THEIR TIME AND MONEY DEALING WITH US THOSE *** DELETED MY ACCOUNT THREE TIMES,KEEP GIVING ME *** EXCUSES AND BLAMING ME FOR THEIR INABILITY TO SECURE THEIR PRODUCT AND CANT EVEN GIVE ME A STRAIGHT ANSWER WHY. ITS GOTTA BE THAT *** CEO,GOOGLE GOT BETTER AFTER SHE LEFT AND YAHOO GOT WORSE THEY DELETE YOUR ACCOUNT AND WONT DO THEIR JOBS,BUT THEY CAN UPDATE THAT *** LOGO EVERY SINGLE DAY? I HAD 10 YEARS OF EMAILS AND CONTACTS ATTACHED TO THAT ACCOUNT.THE LAST TIME THEY LOCKED ME OUT IT TOOK TWO WEEKS TO GET AN ADEQUATE RESPONSE,AND THIS TIME THEY'RE BASICALLY TELLING ME TO *** MYSELF. THAT MY ACCOUNT WAS IN VIOLATION OF THEIR TOS,WHICH I DID NOTHING TO VIOLATE AND EVERYTHING I COULD TO MAKE SURE MY ACCOUNT WAS SECURE,AND THEY CANT EVEN GIVE ME A VIABLE REASON OR A SUITABLE COMPROMISE FOR ALL IVE LOST,BUT I CAN START A NEW ACCOUNT IF I WANT. HOW IN THE *** DOES A NEW ACCOUNT TELL EVERYONE IVE MET IN THE LAST 10 YEARS THAT I HAVE A NEW ACCOUNT? EVEN WORSE,EACH OF THE THREE (3) TIMES THEY LOCKED MY ACCOUNT IT HAPPENED AT NIGHT AND ALL OF A SUDDEN,NO WARNING AND NOT EVEN IN THE MORNING,LIKE THEY WERE TRYING TO HIDE SOMETHING. YOU'RE *** RIGHT I WANT YAHOO TO HAVE TO CONTACT ME.I DONT GIVE A *** WHAT THEY THINK OF ME AND MY LANGUAGE AT THIS POINT.ANYTHING THAT INCONVENIENCES THEM AS MUCH AS THEY HAVE ME IM IN FAVOR OF. PERSONALLY,IVE ALREADY DECIDED TO GO TO GMAIL,AT THIS POINT ITS JUST ABOUT THE PRINCIPLE OF DELETING SOMEONES ACCOUNT AND THEN MAKING UP *** EXCUSES AND VAGUE ANSWERS AS TO WHY.
1 comment
ID
Location
San Diego, California
Product
Yahoo Account
Yahoo going down the drain..
Very Very Disappointed with Yahoo. I have had a paid account for mail for over a decade with rarely any problems, I can not actually think of any until recently. Since the what is her name?? came from google, its been one mess up after another. Today, I can't open email. then I am bumped out of email, then I can't sign in, then I get this error message wtf? Not to mention the spam increase in my inbox and the instant messaging from unique names that I keep getting despite being turned off. hello, your turn off doesn't work.. 3 of us have looked at I am off. I get yahoo on my smart phone but that is not where I want to open most of it.. I am forwarding to my gmail account. Yahoo get smart.. fire the chick at the top.. Here's the error Unknown Host Description: Unable to locate the server named "mg6.real.mail.yahoo.com" --- the server does not have a DNS entry. Perhaps there is a misspelling in the server name, or the server no longer exists. Double-check the name and try again.
1 comment
ID
YAHOO CUSTOMER CARE IS PATHETIC AND SHOULD SHUT DOWN
I forgot my yahoo password to my account and i need it very badly because my everything that relates to my life and my job are sent to that email. I have called the yahoo customer care number everyday for the past 9 days straight. Each time i've called i had to wait anywhere between a HOUR OR 2 HOURS all for my call to get cut off. I have literally wasted up 10 hours of MY LIFE trying to a hold of A YAHOO REPRESENTATIVE. THIS IS RIDICULOUS AND THE SAD PART IS IM NOT THE ONLY ONE WITH THIS PROBLEM. THOUSANDS OF PEOPLE DEAL WITH IT DAILY AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT.
2 comments
ID
Location
Savannah, Georgia
Service
Yahoo Customer Care
Yahoo refusal to recognize a long-term customer
Some months ago, being retired and on a limited income, I cancelled my 'Premium' account, which I had for some years, and reverted to 'Standard' account. Since then I have had to enter my email address and password as many as four times to access my account, and sometimes not only providing answers to my secret questions, but repeating an almost ineligible code. Eight hours (8) earlier today I signed in (took 3 times and secret questions) and later signed out, maybe 10 minutes later. Now you have refused to recognize my password, although I definitely not only remember but I took pains to enter it properly. You have forced me, once again, to initial a new password, which I think is totally unnecessary as my recent past password has worked these couple months (even when I have to enter it many times). Don't bother sending a reply from your computer, it never addresses the subject. Don't you have humans working there now? If you can come up with a specific reason why your system is inept, I am ready to listen.
1 comment
ID
Location
Telabastagan, Pampanga
Service
Yahoo Technical Support
Loss
$1000
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Yahoo
A $500 monetary loss...yeah right.
Go back to Google? Why did you leave Google and how much did they cost you?
I'm sure your local library offers free computer courses and they might even help you learn to avoid all the malware *** up your computer.