Unclaimed
Yahoo
Reviews and Complaints
4.5M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
290K
PAGE VIEWS
17
ISSUES RESOLVED
Yahoo Reviews
The new messenger sucks! Yahoo has officially failed...
I cannot believe that a company like Yahoo would release such a *** product. The new Yahoo messenger was not well thought out, and the team that created it needs to be fired. I guess Yahoo ran out of money to come up with a complete product, no wonder the company has been losing money and had to sell themselves to get out of hot water. This is a horrible downgrade, Yahoo should feel ashamed, my 7 year old nephew could have created a better product. This new messenger does not allow you to add contacts, rather it involuntarily adds people who you have sent emails to in the past as an IM contact. Yahoo has really shown their lack of competency with this new Messenger, keep up the bad work, keep up the bad work, smh.
ID
Location
Las Vegas, Nevada
Reason of review
Bad quality
Stay Away from the new Messenger it suck
I was expecting something better, instead I have been trying to find a new service since the new client completely and utterly sucks, it shows people I have blocked and it asked me if I want to add them, what???? there is a reason I wanted to block them from the beginning, the emoticons were colorful and funny, nothing left, some awful black and white things that they put there, if they want to lose their costumer base, they are doing the right thing, I used to have a JPG file as my Avatar, that is gone, the option to select your status, for example away, well, it is gone, this is some of the things I found by trying to use it on the first day, I expect more pain along the way.
ID
Location
Los Angeles, California
Reason of review
Bad quality
New Yahoo Messenger SUCKS ( Excrement )
Whose brain child idea was to absolute destroy the Old Yahoo Messenger ? I lost my entire list of friends because NOBODY likes this new piece of (Excrement) called New Yahoo Messenger. This is just another one of these one step forward and three steps back dumb ideas. X-Box back to Atari so to speak. Absolutely one of the stupidest top 10 ideas I have seen in ages. (excluding politics) Bring back old Yahoo Messenger Now ! Even Coke learned they made a big mistake when they changed the formula. Learn and call it Classic Yahoo Messenger. ( Thanks for nothing from a pissed off former Yahoo Messenger user )
ID
Location
Chamberlain, South Dakota
Pros
- I used to love yahoo b4 the latest download version
Cons
- New messenger service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
The New Yahoo Sucks
I have alot of friends including me that hate the new Yahoo messenger why didn't you leave stuff alone. This new one sucks and you ppl think it is better noway. Why don't you leave stuff alone you just lost me as well with it . Go back to the old yahoo messenger it worked very well not like this one. It is to big for the screen when you open it and the icons suck who cares about the pics and icon on this new one anyways. Please listen to all the complaints your getting and go back to the old one. Cause you will lose alot of customers that use to use it for sure. My friends im sure have written about how it isn't that good and want the old one back and will not use this new one.
ID
Location
Wenatchee, Washington
Reason of review
Bad quality
New Reviewer
Horrible
The new yahoo has taken away my ability to see if friends are online and to chat with them. Fail. And why would I use this app on my phone when I can talk and text. Another fail. You have taken communication to a new low with the new Yahoo. I am going back to the past with people calling on the phone. I would think that keeping people on a Yahoo app would be a priority but silly me, I must be wrong. I still have Skype and chat on FB so that will have to do. I will be removing your programs from my computer.
ID
Location
Las Vegas, Nevada
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
The new messenger is awful
This new Yahoo messenger is stone age compared to the old. This is horrible! Please bring back the old messenger with all of the features. I had used the old messenger for years and loved all of its features. It was AWESOME!!! This so called upgrade is PATHETIC! How in the world could a company replace that old messenger with this new atrocity? I wish Yahoo luck in finding just one single person who will say that this new version is an improvement over the old one. What in the heck are they doing? If you are trying to suck, then you have succeeded in grand fashion. PLEASE BRING BACK THE OLD YAHOO MESSENGER!!!
ID
Location
Altoona, Pennsylvania
Pros
- I used to love yahoo b4 the latest download version
Reason of review
Bad quality
Yahoo Messenger Desktop Application Review from New York, New York
New Yahoo messenger sucks!! There is nothing user friendly about this upgrade. Why did you do something like this? This or was one of the best instant messaging program out here and have used it for years. Every one of my contacts says this new one sucks. A lot of the features in the old program were great. You could see who was on and off, send picture easy. cam view easy to bring up. Not to mention to look at the messenger history.Yahoo stop the start of this new so call upgrade now.
1 comment
ID
Location
New York, New York
Reason of review
Bad quality
New Reviewer
Verizon, Yahoo and utter cr**
Verizon wants to kill off Yahoo and anything to do with pcs by the look of it.. No one in their right mind would release this garbage and insist it is an upgrade to the legacy messenger. I bet every tech company is falling apart with laughter at just how inept Yahoo has become. If this "new and improved" messenger is the best Yahoo can come up with then it would be a mercy to put a bullet in their head and end this debacle now. There really are no words to express how bad this new version is and Verizon knows about all the negative reviews and unhappy users and they just don't seem to give a ***. 100% of the comments and reviews are negative there is not 1, not 1 single person that has anything good to say about this garbage. Let's wait and see if Verizon has the balls to face the critics and explain what the *** happened to Yahoo messenger.
ID
Location
Birmingham, England
Reason of review
Bad quality
Disgraceful end to an era
Having used Yahoo Messenger for over 10 years and cultivated many long distance friendships with it, the decision to abandon the trusted version has hit very hard. The new version is not just incredibly poor in comparison, it isn't even up to standard in the most basic of functions. The great features such as Photo Share that made the old Yahoo Messenger unique are all completely gone. Basic functions such as online statuses are laughably absent. Are my friends online? Who knows! I wouldn't take much convincing to believe this is a part of some scheme to completely kill off Yahoo Messenger by Verizon, who could then state low user stats to justify it. The worst and most ironic part of all this is that the current alternative instant message and chat applications all pale in comparison to the old Yahoo Messenger! There really is no true alternative that fulfils all the requirements we found in the old Yahoo Messenger.
4 comments
ID
Pros
- Old yahoo messenger
Cons
- No customer support
- Downgrade of service
- Poor customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer
The new yahoo is a piece of garbage. Worst upgrade EVER
The new yahoo version 2016 is a piece of garbage. Why would they take away video chat. I was a customer since 2002, and now I've advised all my friends to go to "Paltalk Messenger" which is like the old yahoo b4 they got rid of chat rooms. With Paltalk Messenger you...
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1 comment
PissedConsumer1207635
#1207635
No one with at least 1 brain cell could ever call this "new improved version" an upgrade. Verizon who now own Yahoo don't give a shi* about pc users and never will.
Yahoo will cease to exist very soon and maybe sooner if this is the best their designers can come up with.
They have already lost thousands of people with phones deleting this *** and going somewhere else and pc users are doing the same. What a very very strange way for Yahoo to run a business, run it into the ground, unless that is exactly what they want for reasons only they know.
ID
Location
Mississauga, Ontario
Pros
- I used to love yahoo b4 the latest download version
Cons
- New yahoo version doesnt have video chat
Reason of review
New yahoo version has no video
Preferred solution
Let the company propose a solution
Aboslute junk new yahoo messenger.
This newest yahoo which replaced the close down of other and forced us to switch to some web based piece of ***, has actually destroyed yahoo and I am thinking it is sabotage by the Ceo. They need to go back to the old version the new one is the worst thing on the net, ive never seen something so bad in all my years online. Whoever designed it was not thinking at all about the users of Yahoo and basically has destroyed the company, few people will even want to use it now and will switch over to other services.
ID
Location
Pakenham, Victoria County
Reason of review
Bad quality
I agree but let me ask you-who can we complain to at yahoo.com to let them know in a large group that we do not like this new yahoo messenger. I have NOT used it a single time since the change.