Yahoo! Complaint 200

Yahoo! is all over the place - digitally. A compound of advertising, news, email and multiple other offerings, its overloaded website grinds to a halt - subverting its main attraction for the majority of users - email. Either it will need to slim down - or its consumers will slim down, departing to email resources which function swiftly, securely and supportively. Yahoo's profit driving pushes its users to the extreme of patience, when spending so much time to send a simple email. Seeing that wretched circle whirl round and round is no substitute for the efficient departure of email seen successfully elsewhere. Massively improve Yahoo! - or be marginalised.
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ID
#581779 Review #581779 is a subjective opinion of poster.
Product
Yahoo Website
Reason of review
Order processing issue

Yahoo Email Access

When is Yahoo! going to recognize customers are challenged by time, and can't spend 20 minutes struggling to access email and send a message - let alone finding it impossible to attach a simple form? With news mixed up with marketing (an ethical issue?), and advertising included in personal email, Yahoo! runs the risk that nobody's going to be around to watch all this selling. We have all headed off to competitors that respect rather than exploit us. I'm a long term user of Yahoo! as well as published professor of media marketing - who has learned that corporate entities which survive acknowledge and accurately promote actual customer interests.
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ID
#581325 Review #581325 is a subjective opinion of poster.
Reason of review
Poor customer service

Stopping spam...suggestion to yahoo...no responce

We all love spam but only from a can. Here is a suggestion could you at least consider I suggested to yahoo they provide an "instant block icon" so that every address ,yes even in spam, is automatically blocked. Instead of the 500 block address limit it should be unlimited. Re direct these to the service provider or a black hole. Put the onus back on the service provider to then review Auto deleted address trace the ip address and save the world. How many new customers would yahoo gain from this service/ Spammers may then realize the futility of their scam.
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ID
#578893 Review #578893 is a subjective opinion of poster.
Location
Nerang, Queensland
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Yahoo help/customer support

There are 3rd party companies offering Yahoo mail help, but they are not looking to assist as much as they are looking to connect to your workstation and offer services/products. They act like Yahoo's help desk, but obviously in a remote location (English is not their first language and they use fake American sounding names). After a few questions, they want to connect remotely to your workstation. They will scan your computer and offer services and/or products. If you refuse to allow the connection, they simply hang up the phone (of course, they request your phone number 'in case we can disconnected'). They are probably selling your phone number when they hang up on you knowing you were not going to let them connect. Who know what else they do with whatever information they collect from you. Yahoo is not explicit about their help options, nor do they acknowledge that there are 3rd party companies. Caller Beware! This may exist with other email companies out there.
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ID
#573576 Review #573576 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Poor customer service
  • No service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Yahoo Account Review

I am having my email id but i forget password plzz help me to open my account
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ID
#572547 Review #572547 is a subjective opinion of poster.
Location
Mountain View, California
Product
Yahoo Account
Reason of review
Not as described/ advertised

Other Product Review

Never answer the phone!!! Supposedly always experiencing high call volume bull ***!!!
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ID
#572118 Review #572118 is a subjective opinion of poster.
Location
Grantville, Georgia
Reason of review
Poor customer service

Yahoo mail is glitchy, slow, ugly, full of ads and useless info

it takes absolutely ages for me to load my emails on every browser and every time i want to log in it asks me to update my security info.. i.e my phone number which i don't want to give them.. and basically it takes ages to log in. then when you get in its not clear how to compose a message or save a message you are about to send. the icons are misplaced and the site just runs slowly in general. worse of all are the terrible ads. the site is tacky and dreadful and i wish i hadn't signed up years ago.
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1 comment
#915203

it often says it can't connect to the internet when i send a message.. even if i have a high speed ethernet cable attached.

then it takes 15 minutes to receive emails sometimes.. really scary when you are applying for jobs etc.

i hate yahoo.. not fit for the 21st century.

ID
#568536 Review #568536 is a subjective opinion of poster.
Location
London, England
Reason of review
Damaged or defective

Yahoo - Account Review from Dundee, Dundee City

Computer needed repair after being fixed could not get into my mail.I have replaced my mobile so could not get my message from them.I have tried phoning.tried endless times texting and keep getting told my account is inactive This company has a customer complaint section that is totally inadequate All I want is to get back into my email account back.Why is there not someplace I can change my mobile number on your site
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ID
#568190 Review #568190 is a subjective opinion of poster.
Location
Dundee, Dundee City
Product
Yahoo Account
Reason of review
Damaged or defective

Yahoo Mail Review

i hate these invasive advertisements everytime i open my account.for so many hours i hve followed the protocols to have it stopped that they make it impossible.i have opted out as said but yet it continues to post unwanted advertising.i hate yahoo now
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ID
#567016 Review #567016 is a subjective opinion of poster.
Location
Lampang, Lampang
Reason of review
Not as described/ advertised

Yahoo Mail Review

YAHOO WENT BLANK IN A SERIOUS SITUATION.FIX THIS RN LIKE WHAT THE *** GET THE GLITCHES FIXED YOU DUMB *** I AM LEAVING YAHOO I AM OFF TO GMAIL
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ID
#566205 Review #566205 is a subjective opinion of poster.
Location
Staten Island, New York
Reason of review
Poor customer service

Web domain

For four years I have been maintaining my deceased artist son's website. I recently changed credit card numbers, and yahoo wrote me for the new number. But the user name and password for the website account no longer work, and Yahoo is charging me 119 dollars just to access the account and change my credit card number. The man I spoke to, "Steve," at Yahoo sounds like an ***. And he says there is no superviser to talk to. I cannot get any help or information from this company. DO NOT USE YAHOO FOR WEBSITE SERVICES! What a horror they are!! And a rip off!
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1 comment
#947977

They will also charge and re-charge and re-charge even after cancellation. You have to report them for fraud I guess.

ID
#565718 Review #565718 is a subjective opinion of poster.
Location
Woodstock, New York
Product
Yahoo Website
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Yahoo email site goes down frequently

Just today I was using Yahoo email and the site went down and when I tried to sign off my account, I could not sign off my account. Therefore, other people that use this computer can read my email. I had to leave that computer and go somewhere else so anyone and everyone who uses that computer now has access to my important business emails. This has happened numerous times at our main office as well with our business emails. The entire company is basically cut off from the rest of the world because Yahoo email goes down for hours at a time. Further more important events are posted on the Yahoo calendar attached to our company Yahoo email account. We cannot access our calendar of daily activities when Yahoo mail goes down frequently. Yahoo's system will sometimes delete some of the activities from the Yahoo Calendar. An event will be posted on the calendar and saved and an hour later, a day later the event has vanished from the Yahoo Calendar. Our company has lost client's due to Yahoo.
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ID
#565578 Review #565578 is a subjective opinion of poster.
Location
Hawthorne, California
Product
Yahoo Account
Cons
  • Email not relliable
Reason of review
Poor customer service
Loss
$5067
Preferred solution
Deliver product or service ordered

*** EMAIL ACCOUNT

IS YAHOO THE WORST EMAIL ACCOUNT EVER???? I don't know what exactly the people are doing within Yahoo but the service gets worst on a daily basis and most of the time including now, i cannot even see my emails as it's loading, loading and loading and just shows a completely blank screen!!!!! *** W*** service. Then it displays a switch to basic screen and what happens... that's right... absolutely *** nothing!!!!! Instead of arsing around with the design every time and trying to make people set up profiles that nobody needs, concentrate on providing a service that actually works !!!!!!!!!!!!
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1 comment
#909591

You should demand a refund.

ID
#564481 Review #564481 is a subjective opinion of poster.
Location
Wildberg, Baden-Wurttemberg
Product
Yahoo Account
Reason of review
Poor customer service

Yahoo HK news is full of prejudice!!

Yahoo Hong Kong collects and publishes nearly all its news from the two notorious local news media called SingTao Daily and Oriental Daily. These two news media often make up stories and make selective reports on incidents. It is just misleading HK people. Yahoo Hong Kong should have a more comprehensive coverage of news source. Some papers and media with better credibility like CableTV, NowTV and MingPao should be also included. The worst thing is there is no way to convey readers' suggestion to Yahoo Hong Kong. It is working as a black box, and the people inside can do whatever they want to do.
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ID
#563671 Review #563671 is a subjective opinion of poster.
Location
Hong Kong, Hong Kong
Cons
  • No service
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Yahoo support is probably the worst 'support' i've been given.

My Yahoo account is linked to my Xbox Live account, but I cannot use my Yahoo account because I don't have the password because NO ONE USES YAHOO ANYMORE!! *** YAHOO! I would really like to change my Yahoo password but the 'support' won't answer, they just say 'if you get disconnected go to this website ad we will do nothing to help you because we suck' then they hang up on you... *** Yahoo support, a bunch of Indians who speak little to no English. I really wish yahoo support would care about consumers, but alas, nobody uses yahoo.... So i'm here unable to access it and Yahoo won't do *** about...
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ID
#563591 Review #563591 is a subjective opinion of poster.
Product
Yahoo Website
Reason of review
Poor customer service
Loss
$500
Preferred solution
LET ME CHANGE MY *** PASSWORD!! ANSWER MY CALLS!!