
Unclaimed
Yahoo
Reviews and Complaints
4.4M
CLAIMED LOSSES
4.2K
TOTAL REVIEWS
260K
PAGE VIEWS
17
ISSUES RESOLVED
Yahoo Reviews
Account malfunctioning
Never got to talk to anyone. Still a mess. Hacked too many times. Totally worthless customer service!!
User's recommendation: Get a different email provider!
ID
Location
Franklin, Tennessee
New Reviewer
All my accounts have gotten hacked cannot log in at all
My accounts have gotten hacked and I cannot login. Even my email has gotten hacked and I can't login I've punched in every password I've ever used and nothing's working please help I don't know what to do!
ID
Cons
- Blocking email and impossible to communicate
Preferred solution
I cannot log in all my accounts have gotten hacked. Facebook, Messenger, and emails only way to contact me is by phone or texting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEmail account was compromised
My Yahoo email account was compromised on 2/26/2022. My 401K account was compromised due to someone fraudulently accessing my email account.
User's recommendation: Looking for security.
ID
Location
Lewis & Clark, Missouri
Cons
- Let anybody email you without your permission
Preferred solution
Security
Old emails
am trying to get my old emails which contain old phots fo my passed parents , hopefully i can get ma old attached files , regards
ID
Location
Tanta, Gharbia
New Reviewer
I can’t stay logged in to email
Auto logging me out of email and I feel hacked and cant speak to a it rep to resolve issues. Is ther
User's recommendation: Have a live person to speak to regarding client issues.
ID
Location
Fort Worth, Texas
Preferred solution
Customer help with email
Stories you're presenting on your site
Child pornographer stories *** I dont want to read that *** or child molester stories u love that ***
ID
New Reviewer
Can't access my yahoo email account
Got a message of disconnected number! Sent me to a site that wants money to help their own customer! They dont care! Tried to contact someone that wants to send a confirmation to the email that I cant *** access! Dumb ***
User's recommendation: Get email from a different company!
ID
Preferred solution
Free help with my email!!
My account was hacked
Some one has been using my yahoo account and accessing more information, like unemployment for example. I need to know where my account has been logged in at. Thank you!
ID
Location
Greenwood, Indiana
Loss
$11
Preferred solution
Find out who hacked my account
New Reviewer
Horrible Customer Service
They are scamming people to pay for services. Shutting down email addresses and trying to force payment to reset passwords! I've used my account forever. Received an alert that my account was hacked. Changed my password. Somehow I was signed out. None of the free options work to reset my password! They want my credit card and suscribe to reset it! Change providers before you are unable to access 20 yrs of documents and business like myself!
ID
Pros
- Free mail 20 years ago
- Was the best email engine in past
Cons
- None until now
- Yahoos terrible service
- No warming if anything on your account was changed
Preferred solution
Reset my account free of charge
New Reviewer
I can never find anything i search
Your doo-doo *** website can never find anything specific.Your website is only used when there is malware in your computer
User's recommendation: find a way to get rid of the malware.
ID
Location
Spring Branch, Texas
Product
Yahoo Website
Cons
- Whole dang thing
Preferred solution
Let the company propose a solution
New Reviewer
Need to get into my yahoo email
No contact or return from yahoo I need to get into my yahoo account something I havent been able to to check my emails in years can someone please help me
ID
Location
York, Pennsylvania
I can not open my email
Because for back up email i forget the password and phone number is non-active So i feeling confused for this.
ID
Location
Denpasar, Bali
Cannot access accounts
I could not get the password from my phone to give password, l.ocked out for 24 hours and I had to work
ID
Location
Homosassa, Florida
I don't have Internet service for email
I dont have email service on my phone or my computer it just keeps searching and searching and searching cant you fix it
ID
Location
Dallas, Texas
New Reviewer
I have 2 email accounts- I cloud & yahoo. Am not receiving any mail from either account Could you please help Me.
ID
Location
Cayce, South Carolina
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