My account was hacked

Some one has been using my yahoo account and accessing more information, like unemployment for example. I need to know where my account has been logged in at. Thank you!
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ID
#3460764 Review #3460764 is a subjective opinion of poster.
Location
Greenwood, Indiana
Loss
$11
Preferred solution
Find out who hacked my account
New Reviewer

Horrible Customer Service

They are scamming people to pay for services. Shutting down email addresses and trying to force payment to reset passwords! I've used my account forever. Received an alert that my account was hacked. Changed my password. Somehow I was signed out. None of the free options work to reset my password! They want my credit card and suscribe to reset it! Change providers before you are unable to access 20 yrs of documents and business like myself!
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ID
#3460037 Review #3460037 is a subjective opinion of poster.
Pros
  • Was the best email engine in past
  • Free mail 20 years ago
Cons
  • None until now
  • No warming if anything on your account was changed
  • Yahoos terrible service
Preferred solution
Reset my account free of charge
New Reviewer

I can never find anything i search

Your doo-doo *** website can never find anything specific.Your website is only used when there is malware in your computer

User's recommendation: find a way to get rid of the malware.

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ID
#3457733 Review #3457733 is a subjective opinion of poster.
Location
Spring Branch, Texas
Product
Yahoo Website
Cons
  • Whole dang thing
Preferred solution
Let the company propose a solution
New Reviewer

Need to get into my yahoo email

No contact or return from yahoo I need to get into my yahoo account something I havent been able to to check my emails in years can someone please help me
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ID
#3457366 Review #3457366 is a subjective opinion of poster.
Location
York, Pennsylvania

I can not open my email

Because for back up email i forget the password and phone number is non-active So i feeling confused for this.
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ID
#3455900 Review #3455900 is a subjective opinion of poster.
Location
Denpasar, Bali

Cannot access accounts

I could not get the password from my phone to give password, l.ocked out for 24 hours and I had to work
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ID
#3455467 Review #3455467 is a subjective opinion of poster.
Location
Homosassa, Florida

I don't have Internet service for email

I dont have email service on my phone or my computer it just keeps searching and searching and searching cant you fix it
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ID
#3453726 Review #3453726 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Email

I have 2 email accounts- I cloud & yahoo. Am not receiving any mail from either account Could you please help Me.
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ID
#3452800 Review #3452800 is a subjective opinion of poster.
Location
Cayce, South Carolina

Need to block an email

Need to know how to block a email yahoo want to charge me I just need them to tell me how to do it it should be free
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ID
#3450544 Review #3450544 is a subjective opinion of poster.
Location
Danville, Illinois
New Reviewer

Anything yahoo not workhing

Anything yahoo does not work, can't pull website, emails, customer service, nothing, which when needing to get emails on the phone it just sits there and buffers. its been like that for a week now 3/31/22 . we need a explanation!
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ID
#3450423 Review #3450423 is a subjective opinion of poster.
Preferred solution
my email to work and be able to pull up customer service on web browser

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Cancellation issue

Update by user Mar 31, 2022

The phone number given for Yahoo Customer Service, 800 293 ****, was an old number. The new number that connected me immediately is:800 361 ****. I was able to cancel my Yahoo Secure account before being billed again..

Original review posted by user Mar 31, 2022
Trying to cancel my Yahoo Secure Plan before next billing April 4. Not willing to pay $47 to reach someone about this.
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Resolved
ID
#3449255 Review #3449255 is a subjective opinion of poster.
Location
Burlingame, California
Cons
  • Horrible customer service
Preferred solution
A cancellation of a security plan.
New Reviewer

Can't access emails

Still cant open yahoo mail from app on iPhone, have tried everything possible, Yahoo has issues and Im going to have to find a new email company, this has gone on for over a week and am disappointed in Yahoo app
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ID
#3448699 Review #3448699 is a subjective opinion of poster.
Location
Mansfield, Texas
Preferred solution
Deliver product or service ordered

Hi, im very glad you finely emailed to me en English. Please just keep it same way. I speak Spanish also, but prefer Yahoo email me in English as before. Thanks.

I have no more older phone #. Trying to verificate my current phone number in my account and there's no your messages with verification code.
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ID
#3448406 Review #3448406 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Can't receive 6 digit code

Couldn't receive the verification code to unlock Instagram account..no one help..no body answer or reply
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ID
#3447922 Review #3447922 is a subjective opinion of poster.
Location
Amman, Amman Governorate
Preferred solution
Let the company propose a solution
New Reviewer

Account freezing

I cant get into my Yahoo! account. I have tired several times. For three days and still not able to recover my account. Can someone from Yahoo! please contact me ASAP.
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ID
#3447396 Review #3447396 is a subjective opinion of poster.
Location
Redmond, Washington
Preferred solution
Help will my account freezing.