New Reviewer

Yahoo customer service e supervisor was rude and antagonist to me

I am a 60 year old disabled woman living alone on Social Security disability. I live below the poverty limit. I started noticing a $5.00 charge on my checking account for yahoo Mai plus. For 3 months I was charged. My Daughter who I depended on passed away recently. Her funeral cost was over $6000.00 I asked for my subscription to be shut off and to please refund the $15.00 already paid. The supervisor became very antagonist and talk over me while I tried to explain. Please refund my payment.

User's recommendation: If you order an extra service be sure it’s clear how to unenroll.

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ID
#2853007 Review #2853007 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

Can’t get setup mailbox on my new phone

They want to charge me for helping me. I don't think I should have to pay. Now they want me to count my characters in my text.

User's recommendation: Yahoo email app is the worse.

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ID
#2849321 Review #2849321 is a subjective opinion of poster.
Preferred solution
Help setting up my email account on my new phone.

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