Unable to reach Yahoo about email issues

I have attempted to contact Yahoo at least four times regarding issues I'm having with my email account. Any response I do receive is that I need to "open a new case" as they have resolved my issue already, which they have not. They are looking at a previous issue, not the one I currently am experiencing. They constantly shut me down and I have to start over. I have yet to hear back from Yahoo about the problems I am currently experiencing with my email account. I feel they no longer care about their customers and they will, no doubt, lose a lot of email accounts because of this. I have had a Yahoo email account since 1996, but I definitely will be looking for another email server. If anyone can provide me with their personal preferences and/or experiences with other servers, please let me know. Thank you.
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1 comment
#1044282

Gmail, aol.

ID
#711905 Review #711905 is a subjective opinion of poster.
Location
Casselberry, Florida
Cons
  • No response from yahoo regarding email problems
Reason of review
Poor customer service

Yahoo Mail Review

Got hacked asked to get into account haven't had access to my backup phone and email. Told to call dumb number they have a recording to go to the *** website which takes you in circles and does nothing. ***
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ID
#710392 Review #710392 is a subjective opinion of poster.
Location
Bullhead City, Arizona
Reason of review
Bad quality

Yahoo just doesn't work anymore at all.

get out of yahoo or don't start. the program doesn't even work anymore. simple. i'm getting a new e-mail address today. all they care about are those irritating ads and nothing loads properly, such that i can't even read my e-mail properly. stay away from yahoo! every time i open my e-mail, there are incredible delays to my cursor even working. i've deleted e-mails accidlentally because i don't have control over the program at all. i have to write 100 words, so the most i can say is how frustrated angry and fed up i am about yahoo and i'm out of here.
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ID
#696054 Review #696054 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
yahoo sucks.
Preferred solution
Let the company propose a solution

Yahoo Mail Review

Could not receive email due to a breach. Called yahoo four or five times, no response. How do they stay in business?
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ID
#691156 Review #691156 is a subjective opinion of poster.
Location
Stamford, Connecticut
Reason of review
Order processing issue
New Reviewer

Other Product Review

Ms. Mayer, CEO should be totally ashamed of her "poor/terrible" leadership in regard to the total lack of customer/service!! If Amazon can do it right, why is Yahoo's leadership so inept? No excuses!!!
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ID
#674642 Review #674642 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Reason of review
Poor customer service
New Reviewer