Bart O Xcd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Prince Rupert, British Columbia

Yahoo's Bias

Yahoo email blocks conservative messages. No reason or rhyme. I am pissed that Yahoo would resort to this tack.
View full review

User's recommendation: Check your inbox... And Spam folder.

Gabrielle N Grr
map-marker Ankeny, Iowa

Why do I have to pay for customer service?

I got rid of my old phone. They locked me out of my email. I have my recovery email. It works. But since I don't have access to my old phone, I can't get into my email. And yahoo won't fix this unless I pay them. Why should I have to pay for something that I have another recovery option for? It's like they purposely set it up that way so that you have no choice but to pay them. I 100% don't recommend Yahoo to anyone. I don't understand why you have to pay for technical support... Their email account "security" is garbage. I want them to let me into my email account with my recovery email that's in my account. I shouldn't need my old phone number to log into MY account. I feel like this is a legal matter as my court docs go to that account. So if I miss court because I can't access my email without paying them, I wonder if that's a lawsuit. I feel like it should be...
View full review
Vanessa G Ybi
map-marker Bellville, Western Cape

My phone is stolen can't access email

My handbag was stolen with my cellphone in it. I have had this email address for years, and now I'm going to lose it. It keeps asking me to verify with my cellphone number which I don't have anymore. I know my username and password, it just keeps asking to verify the darn cellphone number. PLEASE HELP!!!
View full review

Preferred solution: Back into my email account only!!

Ken N Mxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change old telephone number connected to my yahoo email account

My phone died a couple of weeks ago. And since then I have not been able to get into my email account. It changed back to my old work number to verify who I am. I haven't had that phone for 3 years. It as my old work phone. Thank you
View full review

Preferred solution: My email account back

Rony F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jakarta, Jakarta

Need Help, Account cannot login

Yahoo - Need Help, Account cannot login
Hello Yahoo Team, I have just changed my old phone to a new phone ,but aparently I have login trouble to my yahoo account that I cannot even login. Kindly have your immediate advise ?. Thank you Account : Rfirstyawan@***.com
View full review
Jennerose M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doha, Baladiyat Ad Dawhah

I'm not receiving emails

Im not receiving specific email, i've tried every option but i still havent received the email from a very important source
View full review

Preferred solution: Resolve my issue and retrieve the email

Anonymous
map-marker Painesville, Ohio

No free customer service number to call when you get hacked too talk to a real person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My yahoo email was hacked by someone from Nigeria according to my history. They sent messages to everyone of my friends and family on m you email account requesting gift cards for a friend who is battling cancer. My account is still not fixed because I can't get any support or direction from Yahoo.
View full review

User's recommendation: A good free customer service number to call.

Lloyd H Pav

Changing my password

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to change my password as I got a new phone and forgot the password. I tried to change it and when I put the new password in the web site I'm sent to doesn't connect, says try back later. I've been trying for 4 days. So I tried to call yahoo. They want to be paid. WHAT A SCAM. CONNECT A BAD WEB SITE SO THEY CAN CHARGE MONEY. SCREW YOU YAHOO. HELLO GMAIL!!!
View full review
Cons:
  • Charge for rigged service

Preferred solution: Let the company propose a solution

User's recommendation: Go to GMAIL. IF YOU HAVE AN ISSUE WITH YAHOO THEY WILL CHARGE EVEN WHEN ITS A YAHOO ISSUE

William L Kan
map-marker Belhaven, North Carolina

Someone hacked my yahoo email account

Someone hacked husband's email that he uses for his fire dept business. They changed the password, recovery phone number and email address. How does he get back in?
View full review
Cons:
  • Its hackable

Preferred solution: Back into his email

Lorrie M Huo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

I hate yahoo because I have had you guys so long that now in the pass year I have had nothing but problems. I was my two emails that was send to me with gift cards to my inbox and not my trash. Please

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Two of my gift cards were send to me from two different people and I got them from my trash box and I went to send them to my inbox and they never got there and on the very bottom it saids 2 unsent messages
View full review
Loss:
$50

Preferred solution: Two

Susan G Bsv
map-marker Nashville, Tennessee

Account locked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried to call yahoo phone number but recording said it was no longer a valid number. Really need to read my mail. Its been 24 hrs. since I read it.
View full review
Cons:
  • Valid phone number not listed
  • Believe they are not providing services that they promise

Preferred solution: Let the company propose a solution

User's recommendation: If you phone and reach them, post number

Fuad F Ltr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

Verify old sent email

Yahoo - Verify old sent email
I am interested to check if this email was sent from my account and if there is any file attachments with the message? The message was sent on 2nd of September 2013 at 13:03 To shai Novik User's recommendation: to discuss through chat. It is important. I hope to hear from you as soon as possible
View full review
Pros:
  • No pros to yahoo right now
Cons:
  • Unable to reach someone for help

Preferred solution: to verify an old mail that sent from my account [September 2nd 2013]

Bea Tuo
map-marker Baton Rouge, Louisiana

Unable to login to Yahoo mail account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can not remember answers to security questions, so it will not let me login. It has now locked me out. Trying calling for help and was told I would have to pay for help.
View full review

User's recommendation: Poor service, trying to get help to solve my problem!!

ahmed s Dao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cairo, Cairo

My account got hacked

Dear CS team G day this is my account id : zoka882010@***.com and my account got hacked , as per trying many times , i cannot login or forget password because all my number was linked via account has been removed i hope you can assist to fix this issue asap , thanks to replay to this e-mail zoka882040@***.com
View full review
Anonymous
map-marker Southington, Connecticut

Thanks to Donna, talked to several support people for at least 3 hours total. Donna fixed my problem. Very patient and knowledgeable. She deserves special recognition.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
See comments above Spent several hours with several, at least 6, specialists who ended up saying they couldnt help me with my problem. Finally got to speak to Donna. She, with patience and superior knowledge was able to fix. She deserves special recognition. Sincerely Dom.
View full review

User's recommendation: Donna

  • 1
  • ...
  • 91
  • 92
  • 93
  • 94
  • 95
  • ...
  • 380