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Update by user Oct 20, 2021

Unresolved

Original review posted by user Oct 20, 2021

I tried to access someone at Yahoo who could help with resetting my wifes password. I never got anyone to help me out.

The Yahoo staff helping me we incompetent and didnt understand my issues. I spent hours on the phone with Yahoo staff that were worthless. The only accomplishment of there staff was to get me locked out of the account 3 times due to to there incompetence. I was charged $47.00 by a support site that didnt do anything for me except charging my account.

In fact the account is still unavailable to be reset. I would not recommend Yahoo to anyone.

How an organization with such poor service and issue response of a helpful nature can be satisfied with their public appeal, is beyond understanding. In short and to the point, Yahoo has a F___ed up organization thats with Bull *** staff response.

User's recommendation: Use G mail.

Monetary Loss: $47.

Preferred solution: Let the company propose a solution.

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