Yahoo
Reviews and Complaints
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Verified Reviewer |I want my old email back!!
You asked me what has happened? Nothing!
Nothing has happened nobody will lift a finger to help me. You want to know how I feel about that it *** me off makes me madder than *** because it's my email I've had it for 30 years and y'all won't give it back to is the email I'm trying to recover and have been trying to recover.
You have too many people there sitting on their fat *** and collecting a check they have forgotten about the consumer I'm going to see if I can help them remember. I say this to the customers come and stand with me and let's boycott these *** and show them who's boss, it's time we made a statement, a very profound statement come stand with me I have some emails out there feel free to contact me because they haven't seen bad but it's coming!
User's recommendation: Stop being walked on and treated like a number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYahoo Account
No reply from yahoo to be honest the only reason I tries to recover email was cash app was tied to that email and years ago I invested a small amount of money literally 30 dollars or less can't remember into tesla wad just curious to see how much it's worth could help out somewhere but I truly don't care I can make more and yahoo doesn't really care corporate greed runs rampant in our world
I cannot access my Yahoo account and I do not have the phone number that I had when I made my account, and I cannot change my password because I do not have my old phone or old number, and I do not remember my password! I have tried to get in contact with Yahoo, but I get nowhere, and live support does not seem to be available unless you pay.
Well, f that nonsense! I was allowed to sign up for free, so I should be able to get tech support for free to help!
Preferred solution: I'd like to recover my email back that's it
Can't set up email
I need to talk to a human person. I am sure once they look at what I had entered in the past they will be able to help me and quickly at that. I this is a sample of AI it sucks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Sort by Subject feature
No they have not, and the action I want them to take has not been done.
I need the sort-by-subject to make my life easier.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I want my old Yahoo email back I've had it for about 30 years
Ive been trying to get my old Yahoo email back, I've had it about 30 years jumped through every Hoop yahoo has thrown at me and they're so full of *** they say you're D.O.B wrong, codes always wrong. Give my email back it's mine I want it.
Would act like such jerks! Junordog@***o I'm Andy you can contact me through my email whiskeyonicewomenonfire@***.com
User's recommendation: Fire the jerk offs before you have no customers
Find my deleted account password.
No help.We should not incur fees,for reaching out for help to find your password.I am a senior,and my account was deleted for non use.And your company wants to charge for assistance?
Unable to access my account can't sign in after multiple times
Purchased new tab and after smart switch noticed issue with AOL mail, after several attempts to sign in by different methods, decided to call for Help
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Verified Reviewer |Unable to access browser of yahoo mail
Yahoo refused to help you unless you pay them to help you. They deliberately create problems so you will contact them, pay them to help you and when you do get on a call with them they abruptly cut the call and say "sorry at this time I cannot help you", providing no reasons at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My email is deactivate
Dear yahoo team,
i am using my email for login facebook and now cannot login on facebook beacuse
my yahoo email is deactivate please help me to activate it
my yahoo email - [jordan_garl@***.com]
Thank you
Yahoo hijacked my Google account so I need to figure out why this happened
Can't get any help without paid premium. Yahoo dropped the ball when they couldn't acquire Google so now everyone with a previous Yahoo account is out of luck. Absolutely ridiculous and childish on yahoos' part
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can’t login
Have 2homes and l cant login on my 2 home {{Redacted}}
User's recommendation: Not so far
Forget password I can’t finding my password
Hi I have Emile with yahoo so yesterday I was change my phone but when I was try my Emile on my new phone I cant open my Emile in my new phone because when I create my Emile before I use other phone number now I change my phone number I didnt so many time forget password but yahoo not allowed me to do forget password so just give me any assist so I will open my email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I've been trying to reset my password on my Yahoo account the phone number was taken by the FCC when they raided to link so I can't receive the code and the email you're not sending it to
Company fixed the issue and I have been provided with apology. Nothing
My backup email for my Yahoo account robcoco67@***.com does not receive the email code from you since the phone number doesn't work that limits my options I don't want to have to pay to fix this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail account access
No response
I need help accessing an email account for a deceased relative and need to be contacted by phone at 603-723-****.
Preferred solution: CONTACT ME

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Getting ripped off for help
Company fixed the issue and I have been provided with apology. I was forced to pay for their service in order to get my account back...
Tits for tats. Gonna try to get all my valuable info out of it and transfer it to my gmail and delete my account
So,i spoke with customer support from yahoo and in order for them to help me recover my account and my important data i need to pay them otherwise they wouldn't help me as per policy. I wonder why the option to help yourself out in those kinds of situation for account recovery is not in their FAQ or free...that's straight rip off,so i will pay them the money and i will make sure to take off all of my data and accounts from that mail and straight up delete it after
User's recommendation: Do not use yahoo mail
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Just to clarify I know my email and password I don't have the old phone or the old number everything thing I look at go to tells me I have to pay for customer support but I have read comments that say that's a scam the a.i. tells me the only way I'm going to get help is paying for it I refuse to pay for something I got free