Contact Yahoo Customer Service
Yahoo Phone Numbers and Emails
Toll-Free Number:
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(800) 293-5568This number is currently not in service and simply goes to a voicemail
Customer Service:
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(800) 745-0739Paid Premium Support
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(800) 305-7664
Headquarters:
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(408) 349-3300
Yahoo Emails:
Yahoo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yahoo Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yahoo is 8002935568. 71% of consumers used this number to address their issues and concerns. Meanwhile, 46% of users reported contacting a real person successfully by dialing the phone number 8003057664.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Yahoo may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yahoo Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yahoo is 8002935568. 71% of consumers used this number to address their issues and concerns. Meanwhile, 46% of users reported contacting a real person successfully by dialing the phone number 8003057664.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Yahoo may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Yahoo mainly because of account, product/ service and request for information.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Yahoo is yahoo-news-android-feedback@yahooinc.com. 66% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Yahoo Website:
Yahoo Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Yahoo
Customer Care - Privacy Policy Issues
770 Broadway
New York, NY 10003
United States
Yahoo EMEA
Data Protection Officer
5-7 Point Square, North Wall Quay
Dublin 1, Ireland
Fax:
How Good is Yahoo's Customer Service?
Summary of Yahoo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Yahoo?
Account Question:
- “Can't log into account”
- “Can’t log in”
- “Forgot password for email”
Product/ Service Question:
- “Cant access”
- “I can’t access my email,it’s prompting this email is not recognized”
- “Cannot access email”
Request for Information Question:
- “I can’t get verification code since to login my account”
- “Mail today saying my customer support team account has been closed”
- “How to cancel my email”
Activation/ Cancellation Question:
- “Deactivated account recover”
- “I need to retrieve a doc that I got from the state re passport renewal”
- “Need to reactivate email”
Return/ Replace Question:
- “Change recovery email”
- “Phone number change”
- “Phone number changed”
Payments and Charges Question:
- “Monthly charge”
- “Fraud account”
- “Billing”
Shipping and Delivery Question:
- “Massage not coming”
- “Inbox mail is not coming”
- “Missing packages”
Staff Question:
- “My services don’t work”
- “Customer service”
- “To delete a old mail address not in service any longer”
Website/ Application Question:
- “Attached zip file not downloading”
- “Emails will not download from server”
- “Email are not downloading from sever”
Cards Question:
- “My SIM card has been misplaced concerning my yahoo account and I can’t get into my account this is so frustrating!! Please help me login to my account”
- “R remove my credit card cancel my subscription”
- “Change credit card number to pay bill”
Refund Question:
- “Refund”
- “Refund technical support”
- “Get refunded for a wrong service”
Employment Question:
- “Csn get pay stub any more”
- “Try to create a new email for my job.”
- “My old job *** into my account”
Other Question:
- “Fix my yahoo email”
- “No email”
- “Can’t get emails”
Compare Yahoo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.