Contact Yahoo Customer Service
How to Reach a Person at Yahoo
Toll-Free Number:
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1-800-293-5568IVR / Automated System Only (No Human Option)
Customer Service:
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1-800-745-0739Paid Premium Support
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1-800-305-7664
Headquarters:
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1-408-349-3300
Accessibility:
Customer Service:
Legal:
Yahoo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Yahoo Phone Number | 1 (800) 293-5568 |
| Average Hold Time | 00:04:37 |
| Average Calls duration | 2 minutes |
| Most Popular Yahoo Email Address | yahoo-news-android-feedback@yahooinc.com |
| Yahoo Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Yahoo Customer Service Rating | 4.2 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Yahoo | First and last name, email or phone number |
Contact Information
Yahoo Website:
Yahoo Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Yahoo
Customer Care - Privacy Policy Issues
770 Broadway
New York, NY 10003
United States
Yahoo EMEA
Data Protection Officer
5-7 Point Square, North Wall Quay
Dublin 1, Ireland
Fax:
Summary of Yahoo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Yahoo?
Account Question:
- “Unable to verify id”
- “Locked out”
- “Forgot password”
Product/ Service Question:
- “Can't access my yahoo.com email”
- “Access”
- “Can no longer access email from my Verizon iPhone. It says it’s not you it’s us”
Request for Information Question:
- “How to reactivate my email”
- “Need help with email”
- “Unable to pass security questions”
Return/ Replace Question:
- “Change default email”
- “Change password”
- “Someone changed my username and password on yahoo need to change my username and password on yahoo”
Activation/ Cancellation Question:
- “Cancel email”
- “Regards to reactivation of yahoo account”
- “Old phone died. Have new phone can’t activate”
Payments and Charges Question:
- “Pay my bill”
- “Fraud”
- “Can not get yahoo amount”
Shipping and Delivery Question:
- “My E-mail are not coming through.”
- “Emails not coming through”
- “Yahoo! Mail is not coming in”
Staff Question:
- “Crude and vile Spam emails”
- “Resume e-mail service after 2 to 3 years”
- “Termination of service”
Website/ Application Question:
- “Someone else using my website”
- “Yahoo promote scam site”
- “Scam ads on you site”
Cards Question:
- “My SIM card has been misplaced concerning my yahoo account and I can’t get into my account this is so frustrating!! Please help me login to my account”
- “R remove my credit card cancel my subscription”
- “Change credit card number to pay bill”
Refund Question:
- “Refund”
- “Refund technical support”
- “Get refunded for a wrong service”
Employment Question:
- “Csn get pay stub any more”
- “Try to create a new email for my job.”
- “My old job *** into my account”
Other Question:
- “Not getting emails”
- “I can’t receive emails”
- “Email”
Compare Yahoo Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.