Yahoo Phone Numbers and Emails

Toll-Free Number:

  • (800) 293-5568

Customer Service:

  • (800) 305-7664

Headquarters:

  • (408) 349-3300

Legal:

  • +3 531 614 5000

Yahoo Emails:

Customer Service
Legal
GDRP Inquiries
Media
disputes@oath.com

Yahoo Contact Information

Yahoo Website:

Yahoo Help Center:

Corporate Office Address:

Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
United States

Other Info (opening hours):

Mailing Address:

South Bank House

Barrow Street

Dublin 4 Ireland


Data Protection Officer

5-7 Point Square, North Wall Quay,

Dublin 1, Ireland

Fax:

+1 (408) 349 3301
Edit Business Info

Yahoo Rating Based on 1.4K Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Yahoo Customer Service Calls

26.4K TOTAL
CALLS
01:46 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yahoo Customer Service?

Account Question:

  • “I have problem with my yahoo account. Someone *** my yahoo”
  • “Possible hacked my account or using i”
  • “Cant log into email”

Request for Information Question:

  • “About my email”
  • “Need help getting into my account”
  • “Question re email”

Product/ Service Question:

  • “Email not working”
  • “Email not working correctl”
  • “Mail is not working, I can't get mail from apple”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancellation Payment”
  • “Y am i getting deactivation emails”

Payments and Charges Question:

  • “Payment on my account”
  • “Bill”
  • “Charges on account”

Shipping and Delivery Question:

  • “Emails not coming through”
  • “Havent gotten money from a fantasy league i won”
  • “My email messages are being sent back or not delivered to me.”

Staff Question:

  • “Service problem”
  • “No internet service”
  • “Poor bizmail support services”

Return/ Replace Question:

  • “To help me changing my password”
  • “Return work email”
  • “Emails to me from American Express are returned to them as not deleverable”

Website/ Application Question:

  • “False Story about me on your Site”
  • “Syop dating site emails being sent to my yahoo account”
  • “Stories you're presenting on your site”

Cards Question:

  • “My pin number is not working”
  • “Having problems with a contact on my contact card.card”
  • “My card was charged an unapproved fee”

Refund Question:

  • “Refund of pending yahoo mail plus subscription”
  • “Get refunded for a wrong service”
  • “Refund”

Employment Question:

  • “My old job *** into my account”

Other Question:

  • “Email”
  • “Cant access email”
  • “Need to access email”

About

Yahoo Terms of Service
If The User of company services have a Yahoo or AOL account, The Client will need to agree to these Terms. If The User of Website are creating a new account, the Terms below apply starting today. The User of Website agree that The Client of Yahoo are permitted to use the Services under applicable law. If The Client are using the Services on behalf of a company, business or other entity, The User represent that The Customer have the legal authority to accept these Terms on behalf of that entity, in which case that entity accepts these Terms, and The Client of Yahoo means that entity. If The Client of Yahoo are accessing an account(s) on behalf of the account owner (e.g., as an administrator, consultant, analyst, etc. If The User are using the Services on behalf of a company, business or other entity, or if The User of Website are using the Services for commercial purposes, The Client and the entity will hold harmless and indemnify the Oath Entities (defined in Section 8 below) from any suit, claim or action arising from or related to the use of the Services or violation of these Terms, including any liability or expense arising from claims (including claims for negligence), losses, damages, suits, judgments, litigation costs and attorneys' fees.
To read more: http://info.yahoo.com/legal/us/yahoo/utos/terms/
Yahoo Privacy Policy
website is now bringing Oath and Yahoo under a single privacy policy. Some things haven't changed, like the control tools www.yahoo.com provide to help The Client manage The User's experience with Website If The User of company services have an existing Yahoo or AOL account, The Client will need to agree to this Privacy Policy. If The Customer are creating a new account, the terms below apply starting today. Information The Customer Provide to The Company When The User of company services create an account with an Oath Service or brand. When The Client use Company's Services to communicate with others or post, upload or store content (such as comments, photos, voice inputs, videos, emails, messaging services and attachments). Oath analyzes and stores all communications content, including email content from incoming and outgoing mail. This allows www.yahoo.com to deliver, personalize and develop relevant features, content, advertising and Services.
To read more: https://policies.yahoo.com/us/en/yahoo/privacy/index.htm
Top Yahoo Services

Email Service, Customer Care, Technical Support

Top Yahoo Products

Account, Website, Messenger Desktop Application

Yahoo Pros and Cons

Pros: Email, No pros, Free, Free email, Yahoo

Cons: Poor customer service, No customer support, Yahoos terrible service, Yahoo is no longer user friendly, No customer service

Related Companies

Verizon, Verizon Wireless, Aol, Alltel, XO Communications

Summary

Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.

Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.

Yahoo reviews and complaints

Yahoo is ranked 171 out of 940 in Media category

Area Served

USA, Asia, Europe, Canada

Payment Methods

PayPalMasterCardVISA

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