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Contact Yahoo Customer Service

Yahoo Phone Numbers and Emails

Toll-Free Number:

  • (800) 293-5568
    This number is currently not in service and simply goes to a voicemail
Call customer service
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Customer Service:

  • (800) 745-0739
    Paid Premium Support
  • (800) 305-7664

Headquarters:

  • (408) 349-3300

Yahoo Emails:

Accessibility
Customer Service
Yahoo News App
Legal
GDPR Inquiries, Privacy Inquiries
disputes@oath.com

Yahoo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Yahoo Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Yahoo is (800) 293-5568. 71% of consumers used this number to address their issues and concerns. Meanwhile, 46% of users reported contacting a real person successfully by dialing the phone number (800) 305-7664.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Yahoo may ask you for the following information to identify you as a customer: email, first and last name or phone number.

View full overview ›

How to Contact Yahoo Customer Service?

Most Popular Number:

(800) 293-5568
This number is currently not in service and simply goes to a voicemail
Total calls: 29 463 Issues resolved: 506 Last call: Mar 10, 2026

If you come across any problems with your Yahoo account, you may try to get live support from the company. You should use the Yahoo Plus Support service that connects you with the Yahoo customer service rep by phone. It is available in several countries including the United States, United Kingdom, Spain, Belgium, and Denmark. As stated on the Yahoo contacts tab, the account support is provided by a live agent round the clock.

Please note that Yahoo Plus Support is a fee-based service. You can also submit your request on the Yahoo help page. Click the Contact Us button on the company website and fill in the dialogue form. Then, follow the instructions to get help.

Yahoo provides their account holders with support by chat. However, you won’t be connected to a live expert but a chat assistant. It is designed to help with many Yahoo account issues. To initiate a chatbot, click the appropriate icon on the bottom right corner of the company website. Next, choose the required category and follow the instructions.

Yahoo customer care representatives can be reached via Twitter. There is also a Yahoo account on Facebook, but you can’t send direct messages on the page. You can only post your comments. So, if you don’t want to call Yahoo support, you may tweet the support agents. Make sure to provide personal details only in the direct messages to Yahoo help Twitter to avoid scams.

Unfortunately, the company doesn’t offer a dedicated Yahoo email address you may use to send your requests. You may write to a Yahoo expert only using Yahoo’s Email a Specialist page. It is available from the Yahoo Help page as one of the provided support options.

Enter the email address of your Yahoo account in the Yahoo ID box. State the email address you have access to and provide a detailed description of the issue. Submit the request and wait for the response from the Yahoo expert.

PissedConsumer Club

Contact Information

Yahoo Website:

Yahoo Help Center:

Corporate Office Address:

Yahoo! Inc.
701 First Ave.
Sunnyvale, California 94089
United States

Other Info (opening hours):

Mailing Addresses:

Yahoo

Customer Care - Privacy Policy Issues

770 Broadway

New York, NY 10003

United States


Yahoo EMEA

Data Protection Officer

5-7 Point Square, North Wall Quay

Dublin 1, Ireland

More contact details

Fax:

+1 (408) 349 3301

Yahoo Customer Service Reviews

1.6 / 5
Poor
Aria Pxf
Why what for, what's the point. Enough words now!

0,0,0,0,0, what experience you did nothing as usual. OK need more words nobody helped me ok you didn't respond to me needing help. I'm disabled and when I reached out for help no one answered.

Leon C Sqq
What help service

There is no help service from yahoo. They need to make their product work like it did once. At this moment in time it barely works.

Chiaka U
Always Reliable
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

I am yet to receive a response from yahoo concerning my email that I can not access.
So I can't give my expirence until I get a feedback.
Thank you.

Dick L Nnj
Sort by Subject feature
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

No they have not, and the action I want them to take has not been done.
I need the sort-by-subject to make my life easier.

How Good is Yahoo's Customer Service?

Drake Uka
Drake Uka
Feels Disappointed | Feb 13, 2025

Unable to talk to anyone to get my inbox mail and folders back. This is unacceptable!

Read full quote
Farhana Xkk
Farhana Xkk
Feels Disappointed | Dec 02, 2024

They stole my email one day I log on like every day and a window pop up I filled it out I have 2id to get into my account well they stuck a @***.com that’s when I lost my 26 year old email account and all is gone tbey can’t find my information crazy stupid IT TECH ARE KIDS AND DONT KNOW SQAUT BIW I HSVE A RNAIL THAT BO ONE KNOWS AND I HELP PTSD IND OUT OF SERVICE THAT WAS A LIFE KINE ENSIL AND THEY SCREWED NE GOOD IM KEAVING THESE *** FORGIVE ME JUST THINK ALL THE WORK EMAILS RUINED BY A IDIOTS
LT GREY

Read full quote
Tien Oqa
Tien Oqa
Feels Satisfied | Oct 09, 2024

I feel frustrated because I have no way of communicating with Yahoo Canada support where I am having trouble accessing my account because I have changed my phone number and there is no way to receive the code to proceed to log in.

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Marinda Efq
Marinda Efq
Feels Disappointed | Oct 02, 2024

It was really bad as the number i called was no longer in use so don’t see why im being sent an email regarding my experience as there is no positive experience

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Merlon Vch
Merlon Vch
Feels Disappointed | Sep 24, 2024

No response

Read full quote
Ignazio Kyj
Ignazio Kyj
Feels Disappointed | Jul 09, 2024

Too.long on phone person tried to help but couldn't

Read full quote

Summary of Yahoo Customer Service Calls

46.6K TOTAL
CALLS
01:42 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yahoo?

Account Question:

  • “Forgot password”
  • “I turn off the phone.I'm talking log into my email”
  • “Hacking of Yahoo Account”

Product/ Service Question:

  • “Lost access to phone”
  • “Cant access my phone number”
  • “Technical support”

Request for Information Question:

  • “Not receiving verification codes”
  • “Help with retrieving my Facebook account, can't log in”
  • “Need help”

Activation/ Cancellation Question:

  • “Trying to activate my old yahoo account”
  • “Re activate account”
  • “Deactivated account”

Return/ Replace Question:

  • “Change my phone number can’t get into my account”
  • “My phone number has changed.”
  • “Need to change number to get code to get into my email account”

Payments and Charges Question:

  • “Fraud”
  • “Monthly charge”
  • “Fraud account”

Shipping and Delivery Question:

  • “Emails not received”
  • “Emails not coming through”
  • “Yahoo messages are automatically deleting incoming messages are not coming through”

Staff Question:

  • “No phone email service”
  • “My services don’t work”
  • “Customer service”

Website/ Application Question:

  • “Your website is having some issues with my company Aura seems to be some security issues”
  • “When I am trying to download yahoo you giving hard time instead of making simple”
  • “Attached zip file not downloading”

Cards Question:

  • “My SIM card has been misplaced concerning my yahoo account and I can’t get into my account this is so frustrating!! Please help me login to my account”
  • “R remove my credit card cancel my subscription”
  • “Change credit card number to pay bill”

Refund Question:

  • “Refund”
  • “Refund technical support”
  • “Get refunded for a wrong service”

Employment Question:

  • “Csn get pay stub any more”
  • “Try to create a new email for my job.”
  • “My old job *** into my account”

Other Question:

  • “Not getting emails”
  • “Email address”
  • “No emails”

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