Yahoo Phone Numbers and Emails

Toll-Free Number:

  • (800) 293-5568

Customer Service:

  • (800) 305-7664

Headquarters:

  • (408) 349-3300

Legal:

  • +3 531 614 5000

Yahoo Emails:

Customer Service
gdprrepresentative@mhc.ie
GDPR Inquiries
disputes@oath.com
stephanie.perez@verizonmedia.com
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More phone numbers and emails Less phone numbers and emails

Yahoo Contact Information

Yahoo Website:

Yahoo Help Center:

Corporate Office Address:

Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
United States

Other Info (opening hours):

Mailing Address:

South Bank House

Barrow Street

Dublin 4 Ireland


Data Protection Officer

5-7 Point Square, North Wall Quay,

Dublin 1, Ireland

Fax:

+1 (408) 349 3301

Yahoo Customer Service Reviews

1.4 / 5
Bad
Philip C Hpo
Wrong number to contact Customer Service and yahoo did not off a new customer service number
1.0

Received a email from Yahoo that my email address is being cancelled by me and I did not even request them. I wanted to a customer service representative and the number yahoo gave is no longer be...

KeithHadad
Yahoo customer service is outsourced people to who know less then you,and care even less than that. A company traded on the S...
1.0

My father uses Yahoo Mail and has for a very long time. He has very extremely important mail in his inbox. His browser remembers him, so he does not have to put in the password, though on occasio...

How to Contact Yahoo Customer Service?

Most Popular Number:

(800) 293-5568
Total calls: 22 235 Issues resolved: 376 Last call: Nov 28, 2022

How Do I Contact Yahoo Customer Service Directly?

If you come across any problems with your Yahoo account, you may try to get live support from the company. You should use the Yahoo Plus Support service that connects you with the Yahoo customer service rep by phone. It is available in several countries including the United States, United Kingdom, Spain, Belgium, and Denmark. As stated on the Yahoo contacts tab, the account support is provided by a live agent round the clock.

Please note that Yahoo Plus Support is a fee-based service. You can also submit your request on the Yahoo help page. Click the Contact Us button on the company website and fill in the dialogue form. Then, follow the instructions to get help.

How Do I Contact Yahoo Customer Support by Chat?

Yahoo provides their account holders with support by chat. However, you won’t be connected to a live expert but a chat assistant. It is designed to help with many Yahoo account issues. To initiate a chatbot, click the appropriate icon on the bottom right corner of the company website. Next, choose the required category and follow the instructions.

Yahoo customer care representatives can be reached via Twitter. There is also a Yahoo account on Facebook, but you can’t send direct messages on the page. You can only post your comments. So, if you don’t want to call Yahoo support, you may tweet the support agents. Make sure to provide personal details only in the direct messages to Yahoo help Twitter to avoid scams.

How Do I Email Yahoo?

Unfortunately, the company doesn’t offer a dedicated Yahoo email address you may use to send your requests. You may write to a Yahoo expert only using Yahoo’s Email a Specialist page. It is available from the Yahoo Help page as one of the provided support options.

Enter the email address of your Yahoo account in the Yahoo ID box. State the email address you have access to and provide a detailed description of the issue. Submit the request and wait for the response from the Yahoo expert.

Summary of Yahoo Customer Service Calls

34.5K TOTAL
CALLS
01:39 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yahoo Customer Service?

Account Question:

  • “My yahoomail has been hacked”
  • “Email account”
  • “Account Hacked”

Request for Information Question:

  • “I need help with this account”
  • “Not receiving verification code from Instagram”
  • “Suspicious email from yahoo te a received request to cancel my account”

Product/ Service Question:

  • “Mail server connection failure”
  • “Not workin”
  • “Facebook Account hacked”

Activation/ Cancellation Question:

  • “Got a message canceling my e-mail account”
  • “To resubscribe on Zoosk”
  • “Cancel account”

Payments and Charges Question:

  • “Take off a charge”
  • “I am responding to an email that I got from Yahoo saying that they were going to charge me $10 and I'm trying to find out for what”
  • “For billing”

Shipping and Delivery Question:

  • “My incoming call not received”
  • “Cannot received emails”
  • “My mail is not coming in mail folder”

Staff Question:

  • “Fix email; which I received no help from customer service. Tech. Didn’t have a clue.”
  • “To find a customer service person to talk to. I want to cancel this because I’ve never even used it”
  • “I got an email saying that my service would be discontinued, is this a ***”

Return/ Replace Question:

  • “Return email service”
  • “Tired of changing my password every 2 weeks”
  • “Help with changing forgotten password”

Website/ Application Question:

  • “Yahoo promote scam site”
  • “Left info and visa # on one of your sites and no one has called”
  • “App”

Cards Question:

  • “My simcard that registered to yahoo was terminated. and i want to login to my old account”
  • “Remove my card”
  • “My card was used without my permission”

Refund Question:

  • “Get refunded for a wrong service”
  • “To have my prize League dues refunded and League changed”
  • “Refund”

Employment Question:

  • “Try to create a new email for my job.”
  • “My old job *** into my account”

Other Question:

  • “Yahoo mail issues”
  • “Recovering in my emails”
  • “Getting a scam email”

About

Yahoo Terms of Service
If The User of company services have a Yahoo or AOL account, The Client will need to agree to these Terms. If The User of Website are creating a new account, the Terms below apply starting today. The User of Website agree that The Client of Yahoo are permitted to use the Services under applicable law. If The Client are using the Services on behalf of a company, business or other entity, The User represent that The Customer have the legal authority to accept these Terms on behalf of that entity, in which case that entity accepts these Terms, and The Client of Yahoo means that entity. If The Client of Yahoo are accessing an account(s) on behalf of the account owner (e.g., as an administrator, consultant, analyst, etc. If The User are using the Services on behalf of a company, business or other entity, or if The User of Website are using the Services for commercial purposes, The Client and the entity will hold harmless and indemnify the Oath Entities (defined in Section 8 below) from any suit, claim or action arising from or related to the use of the Services or violation of these Terms, including any liability or expense arising from claims (including claims for negligence), losses, damages, suits, judgments, litigation costs and attorneys' fees.
To read more: http://info.yahoo.com/legal/us/yahoo/utos/terms/
Yahoo Privacy Policy
website is now bringing Oath and Yahoo under a single privacy policy. Some things haven't changed, like the control tools www.yahoo.com provide to help The Client manage The User's experience with Website If The User of company services have an existing Yahoo or AOL account, The Client will need to agree to this Privacy Policy. If The Customer are creating a new account, the terms below apply starting today. Information The Customer Provide to The Company When The User of company services create an account with an Oath Service or brand. When The Client use Company's Services to communicate with others or post, upload or store content (such as comments, photos, voice inputs, videos, emails, messaging services and attachments). Oath analyzes and stores all communications content, including email content from incoming and outgoing mail. This allows www.yahoo.com to deliver, personalize and develop relevant features, content, advertising and Services.
To read more: https://policies.yahoo.com/us/en/yahoo/privacy/index.htm
Yahoo Pros and Cons

Pros: Email, Free, No pros, No pros to yahoo right now, Free email

Cons: Poor customer service, No customer support, No customer service, Yahoos terrible service, Yahoo is no longer user friendly

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Verizon, Verizon Wireless, Straight Talk Wireless, TracFone, Aol

Summary

Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.

Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.

Yahoo reviews and complaints

Yahoo is ranked 225 out of 1109 in Media category

Area Served

USA, Asia, Europe, Canada, Other

Payment Methods

PayPalMasterCardVISA

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