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Summary of Yahoo Customer Service Calls

74 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
01:17 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Yahoo to Ask about:

Account:

  • “Can’t access one of my account because of forgotten password.”
  • “Not able To access my daughter email account”
  • “Trying to get in my account”

Other:

  • “Lost of password”
  • “Need password”
  • “To ask for data”

About Yahoo

Top 5 Likes about Yahoo

Email, Old messenger, For the first bit at least, Old email service, I used to love yahoo b4 the latest download version

Top 5 Dislikes about Yahoo

Customer service, Robotic service people, No customer support, Too many nonsense ads that doesnt appeal to any customer, Tecnical support

Summary

Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.

Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.

Yahoo reviews and complaints

Yahoo is ranked 78 out of 858 in Media category

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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