Yahoo - I tired to retrieve my email account
I I knew all my information I knew my security questions my birthday my social and I could not remember that phone number that I had back in 2015 and this lady told me I could not retrieve my account then she was talking over me and then proceeded to hang the phone up that's why I gave you a 1-star rating your customer service is very poor and you need to figure out how to better replace your security for the emails if I Know This Much Information obviously it's my email and now I can't retrieve it cuz I don't remember a phone number I had before I went to prison I've been gone a long time and just just wanted the email so I can access the pictures of my kids on my MySpace but this lady was so rude so now I don't know what to do thank you for nothing 1 star I give zero Stars if I could
User's recommendation: Don't use stick with Gmail they have since.
Preferred solution: Let the company propose a solution.
Yahoo Cons: Not as good as it used to be.
Location: Dayton, Ohio
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