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The new YM is a big step backwards.I don't know why anyone who had and used all of the features in the legacy version would want the new one.

It has no options/preferences, doesn't allow you to choose to be visible/invisible, won't show you which of your friends are online, and won't let you drag chats into separate windows. It takes away all of the choices you used to have (icons, emoticons,font color, etc). I honestly do not see one area of improvement in the new version.

I'll use Legacy until it truly doesn't work, and then I'm going to AIM which has most of the features that YM took away.What in the world were they thinking when they decided to cripple the desktop version this way?

This person wrote the review because of bad quality of yahoo messenger desktop application from Yahoo. Reviewer claimed that he or she wants Yahoo to read this review and look into the issue (if any).

The most disappointing in user's experience was new messenger is useless. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
Newark, Ohio, United States #1201964

I think Yahoo is trying to phase out the IM part of it's services by cripling them and eliminating the older vers

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