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Problem started when I upgarded my phone. When i was trying to log in on lap top i used to confirm on yahoo app that it is me.

However since phone model is not getting updated automatically identification was failing all the time. Alternative options where not helping. QR code was also giving error message and phone number registered is no longer in use. I tried to add alternative number and email via mobile app but for some reason was also getting error messages.

At the end I loged out from all applications and now not able to log in even on mobile app as the only way to log in is to receive OTP via mobile number which I am not using anymore and do not have access to that number. Please help

locked email - oksana_kislova@***.com

the number that I used before was +971555****40

my current number +375298****99

alternative email aksanakislova@***.com

Preferred solution: assistance with my email account which I am not able to access on any device oksana_kislova@yahoo.com is email i need assistance with.

Location: Smolevichenskiy Gorodskoy Sovet, Minsk Province

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