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This week the number of Yahoo customer service requests is much higher than usual.

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Aldius J

How to change my number old (not used) in new number in yahoo

Top question

send a verification code to me in my number 014302**** Not 016810**** ( not used ) Yahoo email address: donn_aldius@***.com

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4 comments
Jaelan Syp

send a verification code to me in my number 702089**** Not 961619**** ( not used ) Yahoo email address: donn_aldius@***.com

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Garry Leigh

Telecommunications Expert

According to the Yahoo help section, if you do not have access to your old phone, to get the verification code please follow these steps:
  • go to the Yahoo sign in page;
  • enter your email address and click Next;
  • click I don't have access to this phone and you'll see your alternate email;
  • if the email is correct, click Yes, text me a verification code.

To set up a new phone number please follow these steps:
  • sign in to your Account info page;
  • click your existing number;
  • click Add recovery phone number;
  • enter your new phone number;
  • click Send SMS;
  • tap or enter a verification code to confirm;
  • click Verify.

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decano88

So, in the event of not having another recovery email option except the phone number , what other solution is there available?

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monika m Iez

Hi..I have same problem!!I change my phone when i try to open mail...I can't because my number is no longer access on my name and new number is not registered and i didn't put any other identification to login. The code is sent to my previous number.I can't open the mail due to this code issue..

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SyedJaffarAli S
Verified Reviewer

How can I recover my email ID if I forgot the password and the questions entered?

After so many years I got troubled in logging the Facebook. Facebook has sent an email to yahoo's account. But, I've forgot the password.

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1 comment
Dantrell Tpb

I forgot my password shanhdfc@***.com and my mobile number is 991697**** I am humble reqesting to Yahoo Thank and regards shanhdfc@***.com

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monika m Iez

i can't open my mail

the thing is when i try to open the mail it demands verification code that is sent on previous number that i don't have access and due to this i can't open my mail.My old number is 040134**** and new is 047811****

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2 comments
Guest

Same here It won’t recognize my email or phone number, so there is no way to receive the code. I have spent hours trying to resolve this!

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Guest

yeah,I spent almost a day on that by talking customer care of yahoo as well as optus agent.End of the day they said we can't do anything you can make new email.

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Saad S Ale
Verified Reviewer

How can I know my recovery mobile number

We don't know our password and our recovery mobile number. We want to know our recovery mobile number, so we can recover our Password. Please tell us how can we know our recovery mobile number?

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1 comment
Guest

Hello I have trouble in sign in yahoo email, i unable to login my email address because I did not get any security key on my phone, pls rest it into username and a password, sidhsumana199267@***.com

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decano88
Verified Reviewer

how to get verif code on new phone,

i can not sign in to my yahoo account, verif code still goes to old phone number, i dont have access to that old one anybody know of yaho canada support contac? 800-305-**** i call this number but they say they are in US

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1 comment
decano88

i have not reveive any news from yahoo yet no response. i dont understand how it is possible that yahoo doenst have support in canada

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Oluwakemi O Bug
Verified Reviewer

How to retrieve my old Yahoo account

I am trying to reset the password to my old yahoo account "kemiola93@***.com", but I keep getting the error message "We can't recover your account online because there are no other options on file for your account". Kindly help resolve. Thank you

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1 comment
Garry Leigh

Telecommunications Expert

In order to locate a forgotten Yahoo ID you should:
  • Go to the Sign-in Helper.
  • Enter one of the account recovery items listed in the Sign-in Helper.
  • Click Continue.
  • Follow the instructions given in the Sign-in Helper.

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Catherine Ann G

How can I retrieve my password?

My yahoo mail is cathygabriel05@***.com. i can't remember my password even the help questions.

Please help me.

I didn't open this account for so long that's why I can't remember the password. Please help me.

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1 comment
Garry Leigh

Telecommunications Expert

According to the Yahoo help section, to reset your Yahoo password you should follow these steps:
  • go to the sign-in helper;
  • enter one of the account recovery items listed;
  • click Continue;
  • follow the instructions given in the sign-in helper.

Possible account recovery items are:
  • sign-in email address or mobile number;
  • recovery phone number;
  • recovery email address.

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Laura Q Bzc
Verified Reviewer

How can I delete 77000 emails

I have 77000 emails in my acct how can I get rid of them

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1 comment
Garry Leigh

Telecommunications Expert


You can permanently delete all your messages:
  • Open Yahoo Mail in a web browser.
  • Click the checkbox at the top of the browser, above the inbox.
  • If you see the drop-down menu, click "All."
  • Otherwise, it should select all automatically.
  • Click "Delete" and confirm this is what you want to do.

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Keshav A Vij

How can I get my Yahoo id Password

My recovery mail id has blocked and i can not access the same and i am not geting recovery code on my phone no. I want to my mail id

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1 comment
Garry Leigh

Telecommunications Expert

In order to get a new password you should:
  • Go to the Sign-in Helper.
  • Enter one of the account recovery items listed in the Sign-in Helper.
  • Click Continue.
  • Follow the instructions given in the Sign-in Helper.

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Joshua L Hfh

How can I reset my password

Good evening kindly send me my eight digits password reset pasword? Please send me the 8 digits through my phone number 071709****

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1 comment
Garry Leigh

Telecommunications Expert

Unfortunately we cannot contact Yahoo support on your behalf. If you forgot your password use the Sign-in Helper to locate your Yahoo ID and regain access to your account by entering in your recovery mobile number or alternate email address.

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CharlesD B

How do I get someone’s email blocked from harassing me

I broke up with my friend she emailed me.can you guys block off this personal email it is :winniemasseh399@***.com

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1 comment
Garry Leigh

Telecommunications Expert

You can block email addresses by yourself. You should:
  • Open an email or select it from your mailbox.
  • Click the More icon.
  • Click Block Senders.
  • Click Ok.

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Jony francis C

How can i recover my email account without phone number or alternate email

I forget my password and that phone number is no longer use

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1 comment
Garry Leigh

Telecommunications Expert

According to keyquery.com you can either choose to receive verification code from Yahoo on your phone number or you can answer security questions if you don’t have access to the email id. There are no other ways to recover your Yahoo account.

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Evelyn H Nju

when will you re-instate comments on your Yahoo pages?

I think it is awful that you no longer have comments on the internet Yahoo pages. That takes away people's voices and opinions, sharing information that is vital in these uncertain times.

I ask that you reinstate the comments on articles that we all value. Thank you, Evelyn

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1 comment
Garry Leigh

Telecommunications Expert

According to the comments posted at quora.com, Yahoo disabled the comment section because it's not safe anymore.
Unfortunately, Yahoo does not provide any information about if they are going to re-instate comments on the Yahoo pages. Please contact the Yahoo customer care team for assistance. You may reach out to them:
  • by phone at (800) 293-5568 (toll-free number within the United States);
  • via the company's social networks.

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Theodore K Hyj
Verified Reviewer

How do I contact Blaux

Purchased their product item July 1/20 , have tried to contact them several times regarding delivery , no response on email , telephone numbers or chat Line offered .

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1 comment
Garry Leigh

Telecommunications Expert

According to the Blaux contact us page, you may contact their customer care team:
  • by phone at 844 846 5344 (toll-free number within the United States);
  • via the live chat at buyblaux.com/contact-us.html;
  • by mail to Strong Current Enterprises Limited 68308, G/F Kowloon East Building, 12 Lei Yue Mun Road, Kwung Tong, Hong Kong

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Disha S Yjo
Verified Reviewer

How can I reset password without knowing previous password and phone number linked

Actually I lost my yahoo email id dishashetty43@***.com which I want to reset password without knowing the linked phone number..kindly help

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1 comment
Irene Moore

Shopping Expert

According to the 'How To Recover Yahoo Account Password Without Phone Number' article posted at keyquery.com, to recover Yahoo password without phone number please follow these steps:
  • go to login.yahoo.com;
  • enter your registered Yahoo 'Email id' and click 'Next';
  • if you do not see your mobile number digit, choose 'Not recognized option';
  • click 'Visit our help site';
  • select 'Account' and enter your 'email id';
  • fill the captcha and click 'Get Started';
  • select 'Product related help';
  • choose the 'Login helper' option;
  • enter your recovery 'Email id';
  • click on the 'Send me verification code' option;
  • check your recovery email;
  • enter the 'Verification code' in the box;
  • choose 'Create new password' option;
  • create a password;
  • confirm the password and press 'Continue'.

If you still cannot reset your Yahoo password, please contact the Yahoo customer care team for assistance. You may need to prove you are the account owner. You may reach out to Yahoo by phone at (866) 781-9246 (24/7).

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Nick M Jtg

All e-mails are going to junk?

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1 comment
Garry Leigh

Telecommunications Expert

According to the “How to Keep Emails Out of Your Yahoo Junk Mail” article posted at smallbusiness.chron.com, Yahoo Mail uses complex filters to determine if specific emails are legitimate emails or if it should treat them as junk mail and send them to the spam folder. Every email is scanned, and SpamGuard, an automated filtering system, makes the decision.

To prevent future emails from the same sender from going to the Spam folder automatically, you need to mark the email as "Not Spam."
  • Navigate to Yahoo Mail, log in to your Yahoo account and click the "Spam" folder. Junk emails are stored in this folder;
  • Click the email that was wrongfully treated as junk mail to open it;
  • Click the "Not Spam" button in the toolbox to immediately send the email to the Inbox folder. Emails from the same sender will not be treated as junk mail anymore and will be sent to the Inbox folder.

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Krishna P Duc
Verified Reviewer

Why is my yahoo account not receiving the facebook password reset code sent by facebook??

I am not receiving facebook password reset code sent by facebook?? why??what is the solution?? Is yahoo not trustworthy??

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1 comment
Garry Leigh

Telecommunications Expert


Please, make sure that the email address you wrote is correct. You can also contact yahoo customer service via email disputes@oath.com

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Rahul K Xar
Verified Reviewer

Why was my account dont recognized.

Hllo sir my I'd rahulkumar6680@***.com is my yahoo I'd. This I'd is dont reconiged. Thanku yahoo.

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1 comment
Garry Leigh

Telecommunications Expert

According to Yahoo Help, there are several problems which can cause signing in issues. They are as follows:
  • You forgot your password or Yahoo ID;
  • You get an "Invalid ID or Password" error;
  • You get a "First time signing in here?" message;
  • Your Yahoo account is locked;
  • Your sign-in screen loops or reloads.

Each problem is described in detail in the “Fix problems signing into your Yahoo account” article. It is available here https://help.yahoo.com/kb/fix-problems-signing-yahoo-account-sln2051.html.

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Kartikrathod

How to find my password

Hi greetings of the day... My name is KARTIKRATHOD I MISSING MY Recovery mail id: Recovery ph no : 927451**** But I dont have any password about these accounts.

Phone number was blocked by TATA Because bill was not paid. I dont have that number.please resolve my problem. please do change recovery mail into my Yahoo I'd or gmail id( KARTIKRATHOD.H@***.com). If u want to death certificate I will send u.

But please help me sir...I want to know that passwords..

me..pls. Answer

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2 comments
Garry Leigh

Telecommunications Expert

As stated at sites.google.com, Yahoo offers the following options to recover the password of your Yahoo mail:
  • recovery using Alternate Email address;
  • recovery using Phone;
  • recovery using Secret Questions.

Considering you have no access to alternate email and phone, you can recover your password after entering some security questions. After answering these questions correctly you will allow setting a new password.
To get more information about the Yahoo mail password recovery, please contact the Yahoo Help Center at io.help.yahoo.com.

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Lorian Vfc

Hello Garry, Lost both my Gmail and Yahoo email passwords as I flashed my old mobile. Recovery email ids are for each other and I haven not linked my mobile number in both the accounts. Yahoo does not take me to the "Secret Question" options at all. It takes me to the Account Code Key. Kindly help!

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Ammy j

How to Contact 3rd Party Yahoo Mail Support Number 877929****

USA person need to help yahoo mail creates a problem like a password reset different types of problem-solving for the same day. Is Yahoo Mail still working?

Why is my yahoo mail not opening? Can I contact Yahoo by phone?

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2 comments
Garry Leigh

Telecommunications Expert

As stated at sites.google.com, to reset the password please follow the steps below:
  • go to the Yahoo account sign-in page;
  • click on 'I don't remember my password';
  • enter your Yahoo account mail id.

Then you will need to choose the password recovery option:
  • recovery using Alternate Email address (A password recovery link will be sent to your alternate email address);
  • recovery Using Phone (You will receive an OTP to a registered phone number. After entering OTP you will be taken you to password recovery page.);
  • recovery using Secret Questions (After answering security questions correctly you will allow setting a new password.)

To get more information about Yahoo Mail, please contact the Yahoo customer care team by phone at (866) 781-9246. You may also try to reach out to the Yahoo representative via the company's social networks.

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Guest

This number (866) 781-**** is for small business only and the yahoo rep said this number will not connect you to anyone at yahoo customer service that can help a regular consumer and they have no way of assisting from the small business dept.

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