Yahoo
Yahoo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2144 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2144 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.53% of users think that Yahoo should improve its Customer Service.
37% of users say that they won't use Yahoo in the future for similar services or products.Recent recommendations regarding this business are as follows: "Simplify the search", "Please help me", "Have a phone number were we can get help", "You should do review about the robot thing taking longer than expected almost 45 to 1 hours just to verify if you are not robot is so bad", "use a other service - disgraceful".
Most users want Yahoo to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Yahoo Reviews
"Unable to access my account"
I forgot my password and answers to my two security questions, so I am unable to access my account. As a result, I can't reset my Facebook password because it...
"Have not been able to get into my email for months!!! And every single Yahoo customer service number that’s given you call and it’s out of service you get a recording. You cannot get a hold of Yahoo b"
Besides, not being able to get into my email for months, I cannot tell you how many customer service Yahoo customer service numbers Ive been given and not a...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Won't filter unwanted emails, customer service runs away, want more $ for their lack of tools
I have been a Yahoo email subscriber for probably over 20 years. Today I got a message to delete emails, upgrade to more storage, or I would no longer be able to send and receive emails.
I have been a paid subscriber for the last several years. I get over 200 emails a day, mostly unwanted. I mark important emails with a star and would like an easy way to delete unstarred emails. I just spent 30 minutes with an online representative who, after much wasted time, tells me that feature isn't available.
The new options are half the storage or five times the storage for an increased fee. I don't need the storage if they make a simple filter that is the most obvious of what could be needed.
I don't delete 200 emails a day because I would have to go through them one by one when a very simple filter would allow me to get rid of them all very easily. Clearly, Yahoo does not value its customers.
Makawao, Hawaii
Removed "View My Comments" (again)
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
Replying to
All Yahoo news is biased. It is horrible. I never read it.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
And here it is 2024! I totally agree with you!
hey bias. Absolutely hate yahoo's comment section. They auto censor your comments. Yahoo is one sided.
And I hate those annoying gif pictures people post in there comment section too! Yahoo is nothing more than a liberal *** tool!
Yahoo comment section sucks!
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
Agree. Think they may have banned me. Cannot post a comment anymore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to access my account
I forgot my password and answers to my two security questions, so I am unable to access my account. As a result, I can't reset my Facebook password because it is directly linked to this account. Please, I need help with my account at sakwesoni@***.com.
Preferred solution: Account recovery solution
User's recommendation: You can always trust this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen I am trying to download yahoo you giving hard time instead of making simple
I said what I am supposed to say. That means whenever I made a password change, I always had a problem; even your state demands payment.
Preferred solution: Apology
User's recommendation: Simplify the search
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hanover, Niedersachsen
Lost account
Hi.my name is Budescu Claudiu and i am from Romania but i stay in Germany now.i have this mail whith problems. skodistul@***.com .i make this mail in Romania whith this number 00407******** .but i lost sim card and i can't read the mails.please write on this mail . mili_n0@***.com or call on this number 00407********.thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hanover, Niedersachsen
Lost account
Hi.my name is Budescu Claudiu ,i am from Romania but now i stay in Germany.i have this mail skodistul@***.com.this mail i was make in Romania whith this number 00407********.and now i lost sim card and i can't read mail.please help me.thank you.please write on mili_n0@***.com or call on 00407********
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Locked out of business email for 4 days
Company fixed the issue and I have been provided with apology. I actually made contact with the powers that be.
(I cannot say who since this is not customary), but it got resolved within a couple days after contact was made. Asking for a supervisor only had me hung up upon by 3 different support people when I requested one.
It was 8 days being down, many missed orders before phoning the PTB. Keep all print outs of chat session and record each support session.
It is now Sunday night--so I have been out of business due to not being able to get assistance from anyone at yahoo.com email since last Tuesday evening. I did receive a phone call at 9AM on Sunday from the "supervisor" that was not available on Saturday night; however, I was at church.
She asked me to call her back; however, their HOURS are weekdays only even though the paid support says 24/7. So--my response is that the supervisor I asked for at 9PM on Saturday did call on Sunday at 9AM. It is now 3:30AM on Monday morning. I have spent 2 days trying to change all of my account user names and PW's for all of my clients.
Some I cannot change--and they are not in on Sunday's. On Monday at 9AM, I will spend a full day just making phone calls to change user names from my now missing email address. All of this because yahoo.com support could not just give me a temporary PW so that I could clear this up like every other email service would do!! Word of warning: DO NOT do 2-step verification on their email system.
It seems that you only have 3 tries to put in your correct PW, then you are locked out for 24 hrs.
BUT--even going 36 hrs did not resolve the issue. (Even my IT guy could not get it cleared up with anyone at yahoo.com support.) On Monday morning I will start trying to get some of my clients back!
I have spent 4 full days on your chat line and paid customer support--NONE were able to help me get back into my account. This is my BUSINESS email and as of now I have likely lost $5000 to $7000 worth of business. All I need to do is change my PW--why can none of your support methods help me with this? Send me a simple code to my alternate email as listed above and let me get back to work!!!
I just keep getting referred back to chat and they say they cannot help! Paid support and regular support also say that there is nothing they can do. Where do I go from here? I stopped trying to sign in for over 36 hours--tried again and STILL no help.
All I hear is "there is nothing I can do".
I requested a supervisor---there are "none around". One day I finally did speak to a supervisor and got the SAME answer.
- Free sign up except for yahoo plus that i pay for
- No customer support to resolve problem
User's recommendation: DO NOT use yahoo email-no customer support available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Basildon, Essex
I want to block an email.. Harassment from an email address. I want it blocked
My relative has been texting insultive messages on my phone. I block they use a different numbers .
I block then they are now sending me emails using different emails. I want her email blocked
Canberra, Australian Capital Territory
Because everything is have tried all what u say in ur help section to get back to my original account is not working
Can not get code to sign i to my original account as I have forgotten password i have tried all i can find on ur hep pages but still not working and I need to get back in
User's recommendation: Have a phone number were we can get help
Account blocked
Hi my account blocked and I all my secure email and contact doesn't work, I need assistance with customer service by phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clermont, Florida
Emails
Voice animation ask me one question then hung up.
I want a number to call that I dont need to pay for services and can talk to a live person.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Scottsdale, Arizona
Have not been able to get into my email for months!!! And every single Yahoo customer service number that’s given you call and it’s out of service you get a recording. You cannot get a hold of Yahoo b
Besides, not being able to get into my email for months, I cannot tell you how many customer service Yahoo customer service numbers Ive been given and not a single one of them works!!! If you wanna keep me as a customer, give me a customer service number that I can call right now that I will actually get somebody to talk to I am really pissed and I have had a yahoo email for years.
Brooklyn, New York
Yahoo doesn’t recognize my email
unbelievable- Suddenly Yahoo doesnt recognize my email? then when i tried to craete another account w myyahoo.com they dint recognize my birth date?
User's recommendation: use a other service - disgraceful
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Verified Reviewer |
Cricklewood, Brent
Constant security issues and no way to sort them
Hi,
For a few months now I've had constant security warnings about the Yahoo account s*****@***.co.uk.
This account is protected by 2FA and has a phone number and backup email address attached to it.
Initially, I found that my 2FA was being turned off, and every time I had to reset the password, I had to turn it back on again and re-add the backup number and email address. Thankfully, this has now stopped, but I still need to keep detaching an old backup email which keeps reappearing.
I've now got to the stage where I'm being forced to change the password every one or two days, and this is absolutely not convenient or sustainable.
The issue has been compounded by the fact that there seems to be virtually no way of contacting you from the UK.
Even your European phone number given by the US number diverts to the US number.
As a result, I'm trying to contact you by any means I can find on the internet. Ideally, I'd now like to divert all my emails from Yahoo to another provider, but it appears this is a paid service, and I refuse to pay any money to Yahoo when the service has been so poor recently, so I am rather stuck.
Please advise.
Shaun Turner
About
Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 426 out of 5866 in Media category
USA, Asia, Europe, Canada, Other
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It sounds like you need to unsubscribe to a lot of incoming emails. Or stop handing it out like candy.