Yahoo
Yahoo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has a 1.9 star rating from 1,400 reviews, 24% would recommend. Overall sentiment is negative with frequent account recovery and authentication issues and many customer complaints about support.
Key Takeaways for Future Customers
- Expect sign-in helper and two-step authentication difficulties mentioned across Yahoo reviews.
- Prepare backup recovery options; consider implications for subscriptions and paid storage.
- Many recommend pursuing alternatives if reliable support is required.
Negative Feedback / Risk Areas
- Poor customer service and long hold times; account recovery failures are common.
- Authentication, OTP and phone change problems leading to locked accounts.
- Billing or paid memory issues reported where paid upgrades did not restore service.
Positive Feedback
Some users find Yahoo Mail free and useful; occasional quick helpful support experiences are noted.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has a 1.9 star rating from 1,400 reviews, 24% would recommend. Overall sentiment is negative with frequent account recovery and authentication issues and many customer complaints about support.
Key Takeaways for Future Customers
- Expect sign-in helper and two-step authentication difficulties mentioned across Yahoo reviews.
- Prepare backup recovery options; consider implications for subscriptions and paid storage.
- Many recommend pursuing alternatives if reliable support is required.
Negative Feedback / Risk Areas
- Poor customer service and long hold times; account recovery failures are common.
- Authentication, OTP and phone change problems leading to locked accounts.
- Billing or paid memory issues reported where paid upgrades did not restore service.
Positive Feedback
Some users find Yahoo Mail free and useful; occasional quick helpful support experiences are noted.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houma, Louisiana
Scout Beta has Ruined it.
I will no longer be using Yahoo as my search engine. Im not quite sure what yall were thinking.
Why is it a beta??? But you give us no choice but to use it. It wasnt broken but now it is.
Fix it back! Scout can kick rocks!!!
User's recommendation: I do not recommend this new version with yahoo scout
Makawao, Hawaii
Removed "View My Comments" (again)
- - Yahoo removed the button to view comments on articles.
- - Improvements have made the experience worse and hurt participation.
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
All Yahoo news is biased. It is horrible. I never read it.
- - I have not been contacted by Yahoo News.
- - I want to change my email to avoid this.
- - Yahoo News is horrible and biased.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
And here it is 2024! I totally agree with you!
hey bias. Absolutely hate yahoo's comment section. They auto censor your comments. Yahoo is one sided.
And I hate those annoying gif pictures people post in there comment section too! Yahoo is nothing more than a liberal *** tool!
Replying to
Yahoo comment section sucks!
- - Longtime Yahoo user; comment boards changed and bans forced spam accounts.
- - Thumbs changed to a heart, then back, and the layout is hard to navigate.
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
Agree. Think they may have banned me. Cannot post a comment anymore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
I have trying to login into my account...
- - My account was logged in, but I was logged out.
- - Verification method unavailable with no options.
- - Support won't help outside US/Canada/Europe.
I have been trying to log in to my account, which was already logged in, and now I can't log back in even though I put the correct password. It goes to a verification method that I don't have, and it doesn't give me other options.
This is ridiculous. I even called them, and they said they can't help me because I am not in the US, Canada, or Europe. Like seriously, what kind of company are you when you can't help your users and support them while they waste their time and money to call your customer support?
They can't help you, and my account was logged in, and all of a sudden, I am logged out. What a ***
- Are liars and not helpful
User's recommendation: Don’t use Yahoo Mail ever if they can’t help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou’ve locked me out of several of my emails
I'm pissed you unknowingly and unreasonably locked me out of several of my emails!!! And then, you chose to make it too hard to get in touch with Yahoo!!!
- Just about anything about yahoo
Preferred solution: ALL MY EMAILS THAT ARE WITH MY jamjrmac@yahoo.com!!!
User's recommendation: Ridiculous Service Now!!!!
Alexander, Arkansas
Cannot change password
The phone did not ring so no one answered. I need help changing my password. I forgot the old password.
Oklahoma City, Oklahoma
Password reset
I can't access my account due to two verification {{Redacted}}
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I can’t sign in my yahoo
I'm trying to get into my Yahoo! email.
It keeps saying like that picture I sent you.
And it's been a long time since I logged into my Yahoo! email.
Needham, Massachusetts
Issue recover account
The recovery code not working, see attached photos
Cannot get thru to customer service, please call 207-880-****
Preferred solution: Account back
Sacramento, California
I turn off the phone.I'm talking log into my email
- - Cannot access Yahoo email on a new phone; seeks recovery steps; account Isaac Jones Jr., email ending with smark3567@***.com, Yahoo since 2006.
I bought a new phone. I can't get into my address.
I've been trying to log in to my email. What can I do to get back into my address? I had two thousand six smark3567@***.com. My name is Isaac Jones Jr.
My phone number is 916-665-****. I had Yahoo since 2006.
Boston, Massachusetts
- - Urgently asks Pierre Guiliano to answer emails; notes ongoing homelessness.
- - Seeks family reunification with husband, two sons, cat.
Looking to email husband Pierre Guiliano: the email address is pgulian1@***.com. As soon as possible for him to answer all the emails I have been sending to him for more than 6 years now.
I also contacted Josue to have him come help me, as my first primary original husband, Father God Almighty, gave to me many years ago. Way before this long, painful homeless shelters transitions started against my right since 2/25/2023 in Massachusetts! Above all, I need my priority family members in my life: my first loving husband, Pierre Guiliano, and my two sons and my cat to be home with them for the rest of my life.
That's my right and must be respected everywhere in the United States of America. I decide what's good for me; no one should continue to cross the boundaries of God's authority over my life in the United States of America.
User's recommendation: Not to invade illegally other people email address: it is illegal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Free Speech
My posts are restricted. Violation of free speech.
I do not get responses from other yahoo clients. The topics are all political. Are they (yahoo) letting outside forces in? There seems to be no replies to my comments.
I used to get a lot of them but all of a sudden, nothing. Where did the opposing side go?
I believe it's the company and their algorithms that restricts this from happening. The violation is intent on silencing one side and not the other?
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Los Angeles, California
OLD YAHOO ACOUNTS HARD TO ACCESS!
- - Cannot access my long-standing Yahoo account.
- - I have important emails from teachers, businesses, and friends and need to regain access.
Hi! I AM pissed!
I can't find a way to get into my usual Yahoo account that I've had for several years. The company keeps pushing the New Yahoo but I have tons of emails from my children's teachers, businesses I buy products from, friends and family on my yahoo account that I have! Also, I refuse to pay for any email provider! Google is free and I have a Google account.
Duckduckgo is my teens' favorite. But,most people I know and work with have my old Yahoo email! So, how can I get those yahoos at Yahoo Corporate to wake up! If they just want to sell their products to other business people, they'll soon be like Bud Light!
That's silly! Business people want to sell their products to consumers! So, how do I access my usual Yahoo account? Bots and AI don't help.
I hate AI. If real people are outmoded and we are stuck dealing with AI only online, then it's time we all throw our computers away and send messages by owls from Harry Potter's world!
Very Angry Me, Diana Miller
User's recommendation: You Have to Say Goodbye to Yahoo Mail!
You failed yourself. As you found out everything has a price. You disrespected the memories you accumulated and still double down about “not paying”.
Dallas, Texas
I forget my password and can't get access to reset it.
I can't get access to reset my password, and I need help to reset the password because Yahoo is nice.
Preferred solution: Reset my password
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
As Salimiyah, Hawalli
Resolved: My account is locked amrpharmawy@***.com
I need to unlock my Yahoo Mail urgently. All solutions you gave me are not helpful. I need my mail as soon as possible.
Preferred solution: unlock my mail
About
, , , ,
Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 392 out of 6636 in Media category
USA, Asia, Europe, Canada, Other
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What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.
2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.
Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.
Trump pushed the devil to far and got bit. This was the icing on the cake for the left.
I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.
Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.
How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?
yahoo your for trump you make me sick
i think yahoo is getting paid by trump
Yahoo posted only lies against Trump and STILL IS POSTING. You lie.
I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.
He never said that. You lie again.
I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.
I'm very disappointed in Yahoo.
I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.
yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!
Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg
Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.
Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...
'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..
All over a Hillary loss.. you people treat the US like a toilet.
Me too!!!
bring back the 50s
Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....
and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.
We did have better music in the 50's.
I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol
I just wonder how long they won't allow comments after Biden gets destroyed in the election