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What is your customer experience with Yahoo?

Yahoo Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yahoo has 1.8 star rating based on 2125 customer reviews. Consumers are mostly dissatisfied.

  • 25% of users would likely recommend Yahoo to a friend or colleague.

  • Rating Distribution
  • Pros: Email, Free, No pros.
    Cons: Poor customer service, Customer service, No customer support.

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Media from reviews

Yahoo mail recovery
Reactivation of Yahoo mail accountYahoo - Forgot passwordYahoo mail account recoveryYahoo - Unable to access my accountYahoo - My account is deactivatedYahoo - Alinasser21@***.com
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Top Yahoo Reviews

Positive Review

"Reactivation of Yahoo mail account"

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Please reactivate my Yahoo account that was deleted. The details are as follows; djukpanomiragua@***.com. Please I need my account re-opened because it's the...

Critical Review

"Emails Deleted Without Warning"

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Majority of my emails were without a warning recently. Many of them had important stuff. Even those in the Starred folder were gone! I checked Spam and Trash,...

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Ijaz A Crd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Emails Deleted Without Warning

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Majority of my emails were without a warning recently. Many of them had important stuff.

Even those in the Starred folder were gone!

I checked Spam and Trash, and they weren't there either. Not a single trace of those emails were found!

This was either a malicious *** or there was a corruption in their database. Either way, this is not acceptable.

View full review
Cons:
  • No customer service and wrong information on their help page -

Preferred solution: The deleted emails to return

User's recommendation: Choose a different email provider. Even Gmail is better than this

Anonymous
map-marker Makawao, Hawaii

Removed "View My Comments" (again)

Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.

People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.

Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.

From here on out, improving it produces negative results.

Like Facebook. It's been "improved" into worthlessness.

View full review
Reason of review:
as stated
1686 comments
Guest

What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.

Guest

The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.

2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.

Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.

Trump pushed the devil to far and got bit. This was the icing on the cake for the left.

I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.

Guest

Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.

Guest

How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?

Blinda Sbb

yahoo your for trump you make me sick

Guest

i think yahoo is getting paid by trump

Yahooisevil Y Uzw
reply icon Replying to comment of Guest-1932045

Yahoo posted only lies against Trump and STILL IS POSTING. You lie.

Guest

I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.

Yahooisevil Y Uzw
reply icon Replying to comment of Guest-1931459

He never said that. You lie again.

Jonnathan Yyu

I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.

I'm very disappointed in Yahoo.

I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.

Guest

yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!

Guest

Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg

Guest
reply icon Replying to comment of Guest-1930504

Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.

Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...

Guest
reply icon Replying to comment of Guest-1930730

'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..

All over a Hillary loss.. you people treat the US like a toilet.

Guest
reply icon Replying to comment of Guest-1930504

Me too!!!

Guest

bring back the 50s

Guest
reply icon Replying to comment of Guest-1930161

Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....

and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.

Guest
reply icon Replying to comment of Guest-1930161

We did have better music in the 50's.

Guest
reply icon Replying to comment of Guest-1931481

I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol

Guest

I just wonder how long they won't allow comments after Biden gets destroyed in the election

View more comments (1685)
Anonymous

All Yahoo news is biased. It is horrible. I never read it.

I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.

What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.

Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.

Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.

WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!

PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.

View full review
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

124 comments
Guest

And here it is 2024! I totally agree with you!

hey bias. Absolutely hate yahoo's comment section. They auto censor your comments. Yahoo is one sided.

And I hate those annoying gif pictures people post in there comment section too! Yahoo is nothing more than a liberal *** tool!

Guest
reply icon Replying to comment of Guest-2474276

I agree and I like gifs. They reject my comments all day. Even if it is one word or a question mark.

Anjel Yed

Totally agree. Garbage org.

Guest

I hate yahoo news. All Republicans are bad , liberal Democrat good, So they think.

I believe it's some Gay guy who hates another of real Truth that writes for yahoo news. Fake news !

Guest

Yahoo news sucks !! There is no news ONLY propagande !!!

Guest

They want to destroy America by alt left propaganda, this feuls hatred and hatred divides the country, a country divided against itself cannot stand. It is in a broad sense of terms, terroism.

Praise Ezt

yahoo is garbage.

Guest
reply icon Replying to comment of Praise Ezt

They have totally blocked my comments 100% and deny everything I post. It’s like censorship of anything conservative or factual.

Guest

This person is right about Yahoo news being an alt-left, biased news outlet.

Haidar Vxo

YOU ARE TOTALLY CORRECT. IT IS AN AWFUL PIECE OF CRAP- BIASED- FILTHY AND SHOULD BE REMOVED FROM THE INTERNET.

FIRE ALL OF ITS EMPLOYEES AND SEND THEM TO AFGHANISTAN. GOD HELP US FROM YAHOO- THEY ARE DEVIL'S SPAWN.

Guest
reply icon Replying to comment of Haidar Vxo

Yahoo is one of the most biased,hateful,corrupt news orgs in the world. Pathetic.Ridiculous. Should join the Enquirer staff……

Guest

obviously biased against trump, conservatives...So bad I cant read any of it... ***

Ainslee Ytp

Yahoo stopped its comment section because the greater majority of commentators largely disagreed with all of their hard left stories. Cut yahoo’s ability to print any news stories. They don’t report the new, they create their own versions strewn with lies.

Haidar Vxo
reply icon Replying to comment of Ainslee Ytp

YAHOO EMPLOYEES SHOULD BE SENT TO AFGHANISTAN ON A PERMANENT BASIS.

Guest

yesh yahoo! is a *** i mean im use to google how dare they change it to yahoo! i mean one time i dont know this new stuff and i cant get use to this it make me comfuse and i sound like i talk alot- #yahootrash

Guest

Yahoo is leftist trash... Its the Pravda of the democrats and the left...

I marvel at they way they twist, turn and spike stories to the benefit of their comrades. Stalin would be proud

Guest
reply icon Replying to comment of Guest-2061743

Our State Run Media is disgusting and Yahoo falls right in that category!

Guest

C'mon! Yahoo is amazing!

Have known of another corporation that has been so consistently capable of delivering such slanderous, misleading, and dangerous horseshirt without being shut down and having all their management and staff sitting deep behind bars??? They have become a world leader in peddling satan's deception agenda! That's really something, isn't it?

Well, at least to the lib-tards! LOL!

Guest
reply icon Replying to comment of Guest-2052108

no i liek google B/

Guest

YAHOO GOT FED UP WITH THE COMMENTS SECTION, AND MOST OF THE CONSERVATIVE VIEWS, AND DISABLED IT! THEY CAN'T STAND HEARING THE TRUTH, JUST AS THE LEFTISTS!

View more comments (123)
Dyami Tla

Yahoo comment section sucks!

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Been with yahoo since the beginning. Been on the comment boards since 2007.

Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!

I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!

Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.

Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!

Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.

Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.

Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?

Instead of auto censoring?

I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!

View full review
Cons:
  • New layout
Reason of review:
Poor customer service
163 comments
Guest

Agree. Think they may have banned me. Cannot post a comment anymore.

Guest
reply icon Replying to comment of Guest-2540477

This has happened to me before many times. Just open up another account and use it as a spam account.

In case you banned again. Good luck!

Guest

Yahoo is now owned by a hedgefund looking to pump and dump. Run from Yahoo...it sucks bad!

Guest
reply icon Replying to comment of Guest-2139744

They cut me off from giving comments even if it a very nice one

Guest

Yahoo is censoring the peoples comments if they don't agree with there way which is more of the Right than the Left and you can check that by putting in a comment going for each side and see which one is ok'd by them

Guest

Yahoo hasn't had a comment section since mid 2020

Guest

Yahoo sucks!

Guest

I agree!

Guest

Yahoo is dishonest by allowing lies and misleading information in their articles. They certainly seem to be supporting Marxist and Communist views.

Everleigh Mmp

liberal yahoo sucks

Guest

Yahoo sucks

Josseline Gzr

Totally agree! I am STUCK with this shoddy site of BS Journalism as my original email has been sold so many times and ended up in this ridiculous platform.

Hilarious they shut off comments on 1/2 wit articles.

Whats wrong yahoo, to many normal people commenting on how ridiculous you are? We the people can make up our own minds and have that horrible thing called freedom of speech (for now) or at least we did prior to power hungry *** landing up in the White House.

Guest
reply icon Replying to comment of Josseline Gzr

Absolutely!

Guest

About every three or four months yahoo asks me for a verification code and phone number regarding my email account. This is so annoying! I hate you yahoo!!!!!

Guest

Yahoo is head over heels in love with vermin trash like Obummer, Clinton, Pelosi, and anything left wing. The comments section will not come back. They will do everything in their power to silence conservative republicans.

Guest
reply icon Replying to comment of Guest-2075907

They rent a lot of space in your head. You seem paranoid

Guest

The emotional woketards at Yahoo got rid of the comments section simply as one more strategy to silence conservative republicans. The Yahoo woketards only like perspectives that gush over their beloved Obummer, Clinton, Pelosi, and any other cockroach vermin of the left.

Don't get your hopes up.

The suspension isn't temporary; it's for good. I hope every one of them woketard vermin that work for Yahoo are suffering under this demented idiot for a President.

Guest
reply icon Replying to comment of Guest-2075904

Same here. As of today I believed I am banned. Cannot comment on anything anymore.

Guest

Yahoo is liberal trash

Guest

love it........yahoo is not the same..!moving all to Gmail which is also Anti USA>> think about it>!

View more comments (162)
Avram Wet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Does anyone work in customer service

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Just trying to get in touch with someone to help resolve a problem. The phone numbers that I have seen when I call theyre no longer in service, I have been trying to get a nap and one of my yahoo.com asked for my password I type it in says its not good.

This happened three times checked my book where I keep all my passwords the password I entered I know has never been used before and it said it had. Whats the problem

View full review

User's recommendation: Check everything about the company before using

Robert L Dfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marietta, Georgia

My password want work and try to make a new one and can’t

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Im going crazy trying to get a new password.

Everything I try says that I have used before,this is not possible,checked my password book and the last one I made a never used. My old address was with another which sold it to YAHOO.COM.

Every phone number you call for YAHOO.Com is useless

View full review
Avram Wet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Password

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Every phone number I call is no longer available. Your customer service is very bad I guess I will never be able to download another app?

View full review
Michael F Quf
map-marker Phoenix, Arizona

My email account was deactivated for not logging in for 12 months. I use my email EVERY DAY!

My windows 11 glitched and I had to reset it. I lost all my login information on several sites.

I need my email so that I can recover the password on my other sites as my ymail account was the only recovery method. Yes, I tried everything that yahoo suggested on their site. It is impossible to contact them and I tried literally everything. They have a paid customer service (which I believe is a scam), and I even tried that.

It does not work and no code was sent to my recovery email for yahoo.

I have my life tied to my ymail account. I am attempting to contact my other sites to try to find another way in.Do not

View full review

User's recommendation: Do not use Yahoo for anything! You will never be able to ever talk to a human.

AdsonHerman B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out of my yahoo account

Someone changed my password for my account adsonkbanda@***.co.uk and blocked my WhatsApp number for accessing recovery codes +265999****08 I can only receive texts.My recovery email adsonkbanda@***.com is also hacked.Currently am using +265886****53 for what'sup and email is hermanbanda25@***.com.

View full review
Pros:
  • Email delivery is faster
Cons:
  • Password crackers are used

User's recommendation: Write reviews

Michael T Tea
map-marker Flint, Michigan

Can’t sign in

For got password for my email and know one seems to be able to help.my email is m.teeps@***.com? Thanks

View full review
Ricky V Wwq
map-marker Dallas, Texas

Can't log in

Password can't log in. I've been trying and it won't let me.

I need to speak to someone, please. I've been trying for a week now.

View full review
Maryuri H Jjm
map-marker San Leandro, California

I have trouble to use my account. I do not remember my password and I didn’t can be open my emails.

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My account is locked. Please, I need help.

I have trouble accessing my email. I thought I would have better service when you are premium.

View full review

Preferred solution: Fixed my b account. Please

Raja Tayyab javed J
map-marker Amsterdam, North Holland

I want change my phone number from yahoo mail

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I cant sign in to my yahoo account and I want change my old phone number I try lot if time but cant sign in

View full review

Preferred solution: I want change my phone

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

SHAKIL A Pbm
map-marker Bahawalpur, Punjab Province

Yahoo mail recovery

Yahoo mail recovery

Someone has hacked my email and misusing it , Iam worried about it because Yahoo mail has my lot of secret informations

View full review
Loss:
$1000
Pros:
  • Slow service
Cons:
  • Good delivery

Preferred solution: Yahoo mail hacked

User's recommendation: Plz make it more secure

Enil D
map-marker Philadelphia, Pennsylvania

Mi cuenta de yahoo no funciona

mi cuenta de yahoo no funciona. mi correo electrónico no funciona, no funcionan los mensajes, no me llegan a mi buzón.

necesito ayuda para que funcione mi cuenta de correo electrónico de yahoo. por favor, necesito ayuda para que mi correo electrónico vuelva a funcionar normalmente, y gracias por ayudarme a recuperar.

View full review

User's recommendation: Yahoo es muy bueno

Anonymous
map-marker Doylestown, Pennsylvania

Email locked

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My email has been locked and they are refusing to open it for me. They are saying they cant verify me with my ID and picture?!!!

Really!!! This service is a joke and they are a joke. I just want my email opened.

They talk over you and blame you because you forgot your password. Horrible

View full review

User's recommendation: Gmail

About

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Summary

Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.

Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.

Yahoo reviews and complaints

Yahoo is ranked 450 out of 6327 in Media category

Area Served

USA, Asia, Europe, Canada, Other

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