Yahoo
Yahoo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.9 star rating based on 2127 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.9 star rating based on 2127 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.53% of users think that Yahoo should improve its Customer Service.
36% of users say that they won't use Yahoo in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t use yahoo. Use AOL or someone else", "Customer service failed", "Choose a different email provider. Even Gmail is better than this", "Plz make it more secure", "Do not use Yahoo for anything! You will never be able to ever talk to a human.".
Most users want Yahoo to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yahoo keeps dropping my primary email and I have to take my phone to a tech bc I can’t contact yahoo. Their AI just runs you around to the same places over and over. I spend hours trying to get my ema
Have customer service that isn't AI.
FIX THEIR EMAIL GLITCHES!
Their numbers and chats just take you around in circles.
My email address doesnt work and its happened over and over. I have to take my phone to a technician to get my emails.
Yahoo used to be good. Now its awful
- Research
- Email problem
Preferred solution: The email glitches fixed and customer support
User's recommendation: Don’t use yahoo. Use AOL or someone else
Removed "View My Comments" (again)
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
All Yahoo news is biased. It is horrible. I never read it.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
Yahoo comment section sucks!
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
I can't log in because I no longer have access to my old phone number
I can't log in because I no longer have access to my old phone number. I feel frustrated because I don't have any other options, and there's no one available to help me.
Preferred solution: I can't recover my Yahoo account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmails Deleted Without Warning
Majority of my emails were without a warning recently. Many of them had important stuff.
Even those in the Starred folder were gone!
I checked Spam and Trash, and they weren't there either. Not a single trace of those emails were found!
This was either a malicious *** or there was a corruption in their database. Either way, this is not acceptable.
- No customer service and wrong information on their help page -
Preferred solution: The deleted emails to return
User's recommendation: Choose a different email provider. Even Gmail is better than this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA problem with my email
Yes, there is. If I can get a call back, please, from customer service regarding my grandson's email.
He's having issues with the recovery process. Thanks.
Preferred solution: A call from customer service
I have trouble to use my account. I do not remember my password and I didn’t can be open my emails.
My account is locked. Please, I need help.
I have trouble accessing my email. I thought I would have better service when you are premium.
Preferred solution: Fixed my b account. Please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Does anyone work in customer service
Just trying to get in touch with someone to help resolve a problem. The phone numbers that I have seen when I call theyre no longer in service, I have been trying to get a nap and one of my yahoo.com asked for my password I type it in says its not good.
This happened three times checked my book where I keep all my passwords the password I entered I know has never been used before and it said it had. Whats the problem
User's recommendation: Check everything about the company before using
I want change my phone number from yahoo mail
I cant sign in to my yahoo account and I want change my old phone number I try lot if time but cant sign in
Preferred solution: I want change my phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My password want work and try to make a new one and can’t
Im going crazy trying to get a new password.
Everything I try says that I have used before,this is not possible,checked my password book and the last one I made a never used. My old address was with another which sold it to YAHOO.COM.
Every phone number you call for YAHOO.Com is useless
Locked out of my email account
Im ready to drop my long standing email account because every recovery method and pathway given has failed and now Im locked out of my account
So what good is a service that cant provide service
Preferred solution: Apology
User's recommendation: Customer service failed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Password
Every phone number I call is no longer available. Your customer service is very bad I guess I will never be able to download another app?
Media Expert Talks
Can't log in
Password can't log in. I've been trying and it won't let me.
I need to speak to someone, please. I've been trying for a week now.
Can’t sign in
For got password for my email and know one seems to be able to help.my email is m.teeps@***.com? Thanks
My email account was deactivated for not logging in for 12 months. I use my email EVERY DAY!
My windows 11 glitched and I had to reset it. I lost all my login information on several sites.
I need my email so that I can recover the password on my other sites as my ymail account was the only recovery method. Yes, I tried everything that yahoo suggested on their site. It is impossible to contact them and I tried literally everything. They have a paid customer service (which I believe is a scam), and I even tried that.
It does not work and no code was sent to my recovery email for yahoo.
I have my life tied to my ymail account. I am attempting to contact my other sites to try to find another way in.Do not
User's recommendation: Do not use Yahoo for anything! You will never be able to ever talk to a human.
About
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Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 373 out of 6361 in Media category
USA, Asia, Europe, Canada, Other
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What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.
2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.
Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.
Trump pushed the devil to far and got bit. This was the icing on the cake for the left.
I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.
Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.
How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?
yahoo your for trump you make me sick
i think yahoo is getting paid by trump
Yahoo posted only lies against Trump and STILL IS POSTING. You lie.
I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.
He never said that. You lie again.
I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.
I'm very disappointed in Yahoo.
I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.
yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!
Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg
Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.
Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...
'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..
All over a Hillary loss.. you people treat the US like a toilet.
Me too!!!
bring back the 50s
Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....
and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.
We did have better music in the 50's.
I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol
I just wonder how long they won't allow comments after Biden gets destroyed in the election