Yahoo
Yahoo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has a 1.9 star rating from 1,381 reviews with 24% likely to recommend; consumers are mostly dissatisfied, with 75% unfavorable sentiment and widespread reports of account lockouts, deleted emails, and poor customer service.
Key Takeaways for Future Customers
- Check recent Yahoo reviews before relying on Yahoo Mail for important files.
- Use secondary recovery methods and backups since account recovery is frequently reported as failing.
- Be aware paid subscription or Yahoo plus membership may be suggested for support but may not guarantee resolution.
Negative Feedback / Risk Areas
- Poor customer service and difficulty reaching a live agent.
- Frequent account lockouts and failed recovery processes.
- Reports of deleted or lost emails and security concerns.
- Complaints about paid support, billing, and subscription value.
Positive Feedback
Yahoo provides free email service that some long-term users value, and a few technical issues were resolved via third-party providers or carriers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has a 1.9 star rating from 1,381 reviews with 24% likely to recommend; consumers are mostly dissatisfied, with 75% unfavorable sentiment and widespread reports of account lockouts, deleted emails, and poor customer service.
Key Takeaways for Future Customers
- Check recent Yahoo reviews before relying on Yahoo Mail for important files.
- Use secondary recovery methods and backups since account recovery is frequently reported as failing.
- Be aware paid subscription or Yahoo plus membership may be suggested for support but may not guarantee resolution.
Negative Feedback / Risk Areas
- Poor customer service and difficulty reaching a live agent.
- Frequent account lockouts and failed recovery processes.
- Reports of deleted or lost emails and security concerns.
- Complaints about paid support, billing, and subscription value.
Positive Feedback
Yahoo provides free email service that some long-term users value, and a few technical issues were resolved via third-party providers or carriers.
Media from reviews





Problems with password
need to change my password, When I put my password in your system keeps changing it to my husbands yahoo name
Removed "View My Comments" (again)
- - Yahoo removed the button to view comments on articles.
- - Improvements have made the experience worse and hurt participation.
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
All Yahoo news is biased. It is horrible. I never read it.
- - I have not been contacted by Yahoo News.
- - I want to change my email to avoid this.
- - Yahoo News is horrible and biased.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
Yahoo comment section sucks!
- - Longtime Yahoo user; comment boards changed and bans forced spam accounts.
- - Thumbs changed to a heart, then back, and the layout is hard to navigate.
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou’ve locked me out of several of my emails
I'm pissed you unknowingly and unreasonably locked me out of several of my emails!!! And then, you chose to make it too hard to get in touch with Yahoo!!!
- Just about anything about yahoo
Preferred solution: ALL MY EMAILS THAT ARE WITH MY jamjrmac@yahoo.com!!!
User's recommendation: Ridiculous Service Now!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I can’t sign in my yahoo
I'm trying to get into my Yahoo! email.
It keeps saying like that picture I sent you.
And it's been a long time since I logged into my Yahoo! email.
I turn off the phone.I'm talking log into my email
- - Cannot access Yahoo email on a new phone; seeks recovery steps; account Isaac Jones Jr., email ending with smark3567@***.com, Yahoo since 2006.
I bought a new phone. I can't get into my address.
I've been trying to log in to my email. What can I do to get back into my address? I had two thousand six smark3567@***.com. My name is Isaac Jones Jr.
My phone number is 916-665-****. I had Yahoo since 2006.
- - Urgently asks Pierre Guiliano to answer emails; notes ongoing homelessness.
- - Seeks family reunification with husband, two sons, cat.
Looking to email husband Pierre Guiliano: the email address is pgulian1@***.com. As soon as possible for him to answer all the emails I have been sending to him for more than 6 years now.
I also contacted Josue to have him come help me, as my first primary original husband, Father God Almighty, gave to me many years ago. Way before this long, painful homeless shelters transitions started against my right since 2/25/2023 in Massachusetts! Above all, I need my priority family members in my life: my first loving husband, Pierre Guiliano, and my two sons and my cat to be home with them for the rest of my life.
That's my right and must be respected everywhere in the United States of America. I decide what's good for me; no one should continue to cross the boundaries of God's authority over my life in the United States of America.
User's recommendation: Not to invade illegally other people email address: it is illegal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yahoo support is useless
- - Yahoo added new verification I can't meet.
- - 800-number recovery loops with no bypass.
- - A rep can't recover the account or escalate.
Yahoo email stopped working. Signed out and signed back in hoping to 'cure' the problem.
Not sure why it stopped delivering emails, and feared it might have been compromised.
Never had an issue before in using email account name and password. This time, however, Yahoo required additional 'verification' information -- information I did not have like a key code or an emergency code allegedly set up decades ago!
Apparently, Yahoo has instituted additional 'verification steps.' None work. But they did provide an 800 number option for recovery of the account when all else fails, saying I would need a driver's license, USA credit card, mobile phone, and internet access. I had all.
But they could not access the account without the information that does not exist.
This is ridiculous: they add a new 'verification process' which I cannot meet and then, despite having an 800 number that says 'Yahoo PAID Customer Service' will be able to address the problem, when you call -- if you can penetrate the system's requirement for a six-digit code -- you get put into a loop that is nearly impossible to penetrate.
Once you get a 'representative,' however, despite the website's claim that one can recover an account with the above-specified information, the representative will be unable to do anything and will not get you a supervisor with whom to escalate the issue to tech support which has to be able to bypass the newly added requirements for people like me who do not have the required information on file with Yahoo. I for one am reluctant to give such information to a third party like Yahoo because of the risk of it being compromised by Yahoo.
This is consumer fraud!
Use any other email account service.
- Was easy to use
- Impossible to get support
Preferred solution: Restore access to MY email account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |THIS IS MY STORY AND I THINK IM NO...
- - Cannot access four Yahoo Mail addresses due to forced re-verification and codes.
- - Has seven accounts; recovery requires other addresses, requests help.
This is my story and I think I'm not alone like this... I am pretty desperate.
All my Yahoo Mail addresses that I have, I can't enter anymore. You made a pretty bad thing. I have 4 mail addresses; each 2 is the other's recovery address. How can I enter to get the code if each asks for a code to verify it?
I can't get the codes because you decided to re-verify all of them again at the same time. I had used them and verified them one at a time 1-2 weeks prior to me not being able to enter. After 1 week, you made it impossible for me to go into my emails. I need help but I don't know where to write.
I set up an Apple email account now in hopes that anybody in Yahoo will help me recover my emails. I have 7 accounts in total and can't enter any of them. I was not told that this scenario can happen or that it was mandatory to put a secondary way of verifying the mail. You took away my possibility to work in one second because I had just one way to recover for each of them, which I thought should be enough.
It's pretty harsh and all I can do now is beg for help. Thank you for your understanding... Please help me; I’m desperate in this moment. Blessings, peace, and love.
Miss Daniela
P.S.
Please let people enter their email addresses without the extra verification so they can first enter and afterward they can set another way of recovery... To be honest, this is not a real recovery as I know my passwords, which means I can enter, but due to the so-called re-authentication most probably made by the AI as a mandatory thing in the new Yahoo Mail, I can't enter as my recovery is the other email addresses that ask for the same code to enter and as you can clearly realize, I can’t enter or get any of the codes.
- All those years i used it i felt it was the safest provider
- Before they helped to recover my address
- Usally listen to the customers demands
- Wrong way and timming for veriication
- Wrong to say i should make new if have 5-6 other
- Email tto email verification must allow log in for one
Preferred solution: I WANT TO BE ABLE TO ENTER MY ACCOUNTS... MEANING I WOULD LIKE YAHOO TO HELP ME GET BACK IN.
User's recommendation: MAKE SURE YOU SET MORE WAYS TO RECOVER ACCOUNTS REGARDLESS OF THINKING ITS NOT A NECESSITY..... AS I LEARNED IT IS BECAUSE WE DEAL WITH AI NOW AND THE ALGORITMS ARE NOT THINKING OR REASONING, THE AI EXECTES REGARDLESS OF THE CONSEQUENCES
Need to contact my husband Pierre Guiliano at pgulian1@***.com
- - Email husband Pierre Guiliano at pgulian1@***.com ASAP.
- - Emails to him have not been answered for six years, and I contacted Josue for help.
Looking to email husband Pierre Guiliano : the email address is pgulian1@***.com as soon as possible for him to answer all the emails have been sending to him for more than 6 years now. I also contacted Josue to have him come help me as my first h!
User's recommendation: I sent my husband Pierre lots of emails and someone else to full control over them illegally and don't reached my husband Pierre Guiliano before the throne of the Immortal Highest Supreme Lord God Almighty!
Media Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yahoo Mobile517960**** - Review in Miscellaneous category from Okeechobee, Florida
I can't get into my email for some reason, and your stuff ain't helping me. I can't even change my password. So how about giving me a little bit of help with this?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yahoo is untrustworthy
- - Yahoo deleted important documents I saved in folders.
- - Some files were receipts, tax docs, or school items.
- - Yahoo hacked its own customers.
yahoo deleted important documents I had saved in folders. these were active and some of them were just received this semester of school.
Others were proof of insurance, paid receipts, tax documents. Yahoo hacked its own costumers.
- Was used for 25 years
- Not a trusted website
Preferred solution: my information that was deleted from my saved folders
User's recommendation: don't use yahoo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Lost access to phone
Yahoo customer service brags of waits less than one minute. That is because your call holds 60 seconds and disconnects your call.
The Pissed Customer site is a scam that gathered my information then tried to sell me a $40 per month membership before they would help.
Thanks for nothing. You both suck!
- No customer service
Preferred solution: Customer Support … a Live Human Being to answer a phone since online help has not worked.
User's recommendation: Don’t waste your time with this option.
About
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Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 387 out of 6648 in Media category
USA, Asia, Europe, Canada, Other
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What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.
2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.
Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.
Trump pushed the devil to far and got bit. This was the icing on the cake for the left.
I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.
Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.
How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?
yahoo your for trump you make me sick
i think yahoo is getting paid by trump
Yahoo posted only lies against Trump and STILL IS POSTING. You lie.
I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.
He never said that. You lie again.
I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.
I'm very disappointed in Yahoo.
I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.
yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!
Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg
Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.
Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...
'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..
All over a Hillary loss.. you people treat the US like a toilet.
Me too!!!
bring back the 50s
Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....
and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.
We did have better music in the 50's.
I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol
I just wonder how long they won't allow comments after Biden gets destroyed in the election