Yahoo
Yahoo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2136 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2136 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.55% of users think that Yahoo should improve its Customer Service.
38% of users say that they won't use Yahoo in the future for similar services or products.Recent recommendations regarding this business are as follows: "Change your email provider", "Change your enamel provider", "gmail", "Not so far", "avoid yahoo, choose another service. no support.".
Most users want Yahoo to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Yahoo Reviews
"Unable to access my account"
I forgot my password and answers to my two security questions, so I am unable to access my account. As a result, I can't reset my Facebook password because it...
"Find my deleted account password."
No help.We should not incur fees,for reaching out for help to find your password.I am a senior,and my account was deleted for non use.And your company wants to...
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Verified Reviewer
Unable to access my account
I forgot my password and answers to my two security questions so I am unable to access my account as a result I cant reset my Facebook password because it is directly linked to this account. Please I need help with my account at sakwesoni@***.com
Preferred solution: Account recovery solution
User's recommendation: You can always trust this site
Makawao, Hawaii
Removed "View My Comments" (again)
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
All Yahoo news is biased. It is horrible. I never read it.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
And here it is 2024! I totally agree with you!
hey bias. Absolutely hate yahoo's comment section. They auto censor your comments. Yahoo is one sided.
And I hate those annoying gif pictures people post in there comment section too! Yahoo is nothing more than a liberal *** tool!
Replying to
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Yahoo comment section sucks!
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
Agree. Think they may have banned me. Cannot post a comment anymore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Locked out of business email for 4 days
Company fixed the issue and I have been provided with apology. I actually made contact with the powers that be.
(I cannot say who since this is not customary), but it got resolved within a couple days after contact was made. Asking for a supervisor only had me hung up upon by 3 different support people when I requested one.
It was 8 days being down, many missed orders before phoning the PTB. Keep all print outs of chat session and record each support session.
It is now Sunday night--so I have been out of business due to not being able to get assistance from anyone at yahoo.com email since last Tuesday evening. I did receive a phone call at 9AM on Sunday from the "supervisor" that was not available on Saturday night; however, I was at church.
She asked me to call her back; however, their HOURS are weekdays only even though the paid support says 24/7. So--my response is that the supervisor I asked for at 9PM on Saturday did call on Sunday at 9AM. It is now 3:30AM on Monday morning. I have spent 2 days trying to change all of my account user names and PW's for all of my clients.
Some I cannot change--and they are not in on Sunday's. On Monday at 9AM, I will spend a full day just making phone calls to change user names from my now missing email address. All of this because yahoo.com support could not just give me a temporary PW so that I could clear this up like every other email service would do!! Word of warning: DO NOT do 2-step verification on their email system.
It seems that you only have 3 tries to put in your correct PW, then you are locked out for 24 hrs.
BUT--even going 36 hrs did not resolve the issue. (Even my IT guy could not get it cleared up with anyone at yahoo.com support.) On Monday morning I will start trying to get some of my clients back!
I have spent 4 full days on your chat line and paid customer support--NONE were able to help me get back into my account. This is my BUSINESS email and as of now I have likely lost $5000 to $7000 worth of business. All I need to do is change my PW--why can none of your support methods help me with this? Send me a simple code to my alternate email as listed above and let me get back to work!!!
I just keep getting referred back to chat and they say they cannot help! Paid support and regular support also say that there is nothing they can do. Where do I go from here? I stopped trying to sign in for over 36 hours--tried again and STILL no help.
All I hear is "there is nothing I can do".
I requested a supervisor---there are "none around". One day I finally did speak to a supervisor and got the SAME answer.
- Free sign up except for yahoo plus that i pay for
- No customer support to resolve problem
User's recommendation: DO NOT use yahoo email-no customer support available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cricklewood, Brent
Constant security issues and no way to sort them
Hi,
For a few months now I've had constant security warnings about the Yahoo account s*****@***.co.uk.
This account is protected by 2FA and has a phone number and backup email address attached to it.
Initially, I found that my 2FA was being turned off, and every time I had to reset the password, I had to turn it back on again and re-add the backup number and email address. Thankfully, this has now stopped, but I still need to keep detaching an old backup email which keeps reappearing.
I've now got to the stage where I'm being forced to change the password every one or two days, and this is absolutely not convenient or sustainable.
The issue has been compounded by the fact that there seems to be virtually no way of contacting you from the UK.
Even your European phone number given by the US number diverts to the US number.
As a result, I'm trying to contact you by any means I can find on the internet. Ideally, I'd now like to divert all my emails from Yahoo to another provider, but it appears this is a paid service, and I refuse to pay any money to Yahoo when the service has been so poor recently, so I am rather stuck.
Please advise.
Shaun Turner
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Verified ReviewerAll my email folders are empty
My email folders are empty. What more can I say?
All my emails have disappeared.
That is all I have to say. There is no more to say to fill up this space with the number of words you require.
- You make it impossible to get help
Preferred solution: The emails in my folders back
User's recommendation: Change your enamel provider
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFinance not working
Stock quotes are from yesterday. This problem is ongoing.
What's the problem? Why is this happening? I have paid for this service.
Stock quotes are yesterday's. All stocks are quoted as of yesterday.
- Supposed to be real time quotes
- Its not working
Preferred solution: Get it fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYahoo Account
I cannot access my Yahoo account and I do not have the phone number that I had when I made my account, and I cannot change my password because I do not have my old phone or old number, and I do not remember my password! I have tried to get in contact with Yahoo, but I get nowhere, and live support does not seem to be available unless you pay.
Well, f that nonsense! I was allowed to sign up for free, so I should be able to get tech support for free to help!
Preferred solution: I'd like to recover my email back that's it
Just to clarify I know my email and password I don't have the old phone or the old number everything thing I look at go to tells me I have to pay for customer support but I have read comments that say that's a scam the a.i. tells me the only way I'm going to get help is paying for it I refuse to pay for something I got free
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Verified Reviewer |
Plymouth, Indiana
Sort by Subject feature
No they have not, and the action I want them to take has not been done.
I need the sort-by-subject to make my life easier.
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Verified Reviewer |
Johannesburg, Gauteng
Unable to access browser of yahoo mail
Yahoo refused to help you unless you pay them to help you. They deliberately create problems so you will contact them, pay them to help you and when you do get on a call with them they abruptly cut the call and say "sorry at this time I cannot help you", providing no reasons at all.
Marlborough, Massachusetts
Yahoo hijacked my Google account so I need to figure out why this happened
Can't get any help without paid premium. Yahoo dropped the ball when they couldn't acquire Google so now everyone with a previous Yahoo account is out of luck. Absolutely ridiculous and childish on yahoos' part
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Can’t login
Have 2homes and l cant login on my 2 home {{
User's recommendation: Not so far
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Melbourne, Victoria
Forget password I can’t finding my password
Hi I have Emile with yahoo so yesterday I was change my phone but when I was try my Emile on my new phone I cant open my Emile in my new phone because when I create my Emile before I use other phone number now I change my phone number I didnt so many time forget password but yahoo not allowed me to do forget password so just give me any assist so I will open my email
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Verified Reviewer |
Rock Creek, Ohio
Resolved: I've been trying to reset my password on my Yahoo account the phone number was taken by the FCC when they raided to link so I can't receive the code and the email you're not sending it to
Company fixed the issue and I have been provided with apology. Nothing
My backup email for my Yahoo account robcoco67@***.com does not receive the email code from you since the phone number doesn't work that limits my options I don't want to have to pay to fix this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail account access
I need help accessing an email account for a deceased relative and need to be contacted by phone at 603-723-****.
Preferred solution: CONTACT ME
About
Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 405 out of 5798 in Media category
USA, Asia, Europe, Canada, Other
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What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.
2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.
Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.
Trump pushed the devil to far and got bit. This was the icing on the cake for the left.
I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.
Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.
How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?
yahoo your for trump you make me sick
i think yahoo is getting paid by trump
Yahoo posted only lies against Trump and STILL IS POSTING. You lie.
I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.
He never said that. You lie again.
I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.
I'm very disappointed in Yahoo.
I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.
yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!
Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg
Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.
Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...
'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..
All over a Hillary loss.. you people treat the US like a toilet.
Me too!!!
bring back the 50s
Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....
and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.
We did have better music in the 50's.
I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol
I just wonder how long they won't allow comments after Biden gets destroyed in the election