Yahoo
Yahoo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2130 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yahoo has 1.8 star rating based on 2130 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Yahoo to a friend or colleague.
- Rating Distribution
Pros: Email, Free, No pros.
Cons: Poor customer service, Customer service, No customer support.55% of users think that Yahoo should improve its Customer Service.
38% of users say that they won't use Yahoo in the future for similar services or products.Recent recommendations regarding this business are as follows: "gmail", "Not so far", "avoid yahoo, choose another service. no support.", "Better help", "maybe Y-mail instead.".
Most users want Yahoo to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yahoo Account
I can not access my Yahoo account and I do not have the phone number that I had when I made my account and I can not change my password because I do not have my old phone, old number and I do not remember my password! I have tried to get in contact with Yahoo but I get NOWHERE and live support does not seem to be available unless you pay, well F That nonsense, I was allowed to sign up for free so I should be able to get tech support for free to help!
Removed "View My Comments" (again)
Yahoo tried this once before and had a billion complaints. They removed the button to view my comments, all of them, all articles.
People that comment like to see how others react to their point of view. Without that feedback people will stop commenting. Perhaps that's the corporate motive, but if people can't participate they will stop using Yahoo, just as I have.
Why they keep "improving" things that make the experience worse is hard to understand. Yahoo was about as good as it will ever be.
From here on out, improving it produces negative results.
Like Facebook. It's been "improved" into worthlessness.
All Yahoo news is biased. It is horrible. I never read it.
I have not been contacted by Yahoo news. I wish I could change my e-mail address so I wouldn't have to look at this garbage.
What is wrong with you people???????????????????????? Yahoo is just horrible. Horrible. Horrible.
Horrible. All yahoo news is biased. I hate yahoo news. This is totally ridiculous.
Your 100 words is only designed to prevent bad reviews. Why in the world do you not tell the people the truth. Oh yes, you can't stand the truth. HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE.
WHY DON'T YOU PRINT THE TRUTH. PLEASE PRINT THE TRUTH!
PLEASE BE HONEST. COVER THE TRUE RUSSIAN CONSPIRANCY.
Preferred solution: Let the company propose a solution
Yahoo comment section sucks!
Been with yahoo since the beginning. Been on the comment boards since 2007.
Over the years a lot of changes have been with yahoo web site, email, and the comment section. Had to open multiple spam accounts. Because I kept getting band from yahoo's comment boards. Yahoo is so liberal and bias its ridiculous!
I alway's hated the thumbs up and thumbs down concept! They finally got rid of the thumbs down and replaced it with a heart. Who *** idea was that? Now they bring the thumbs down back again!
Again, who's *** idea was that? The new layout of the comment section sucks! It takes me forever to scroll down to the comment section. Because of the twitter feedback being used as news reports.
Yahoo journalism sucks! Bad reporting or incomplete articles! Another thing that bugs me the most. When the word "viral" is over used in a headline!
Another thing that bothers me the most commenters always their politics in non related topics! Ever since the 2008 election when president obama had. For the last eight years. Trolls had called me a racist and biggot.
Each time I fight back I would get banned. But yahoo lets these liberal trolls get away with! I just wonder how many of these liberal paid trolls get actually get banned? Another that yahoo has been doing.
Auto censoring comments. This has been going on for years! Yahoo has the worst layout comment section on the internet! Why yahoo can't hire moderators?
Instead of auto censoring?
I been to many message boards on the internet alot of them are well designed and easy to navigate! Tired of trolls abusing the thumbs down button!
- New layout
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Locked out of business email for 4 days
Company fixed the issue and I have been provided with apology. I actually made contact with the powers that be.
(I cannot say who since this is not customary), but it got resolved within a couple days after contact was made. Asking for a supervisor only had me hung up upon by 3 different support people when I requested one.
It was 8 days being down, many missed orders before phoning the PTB. Keep all print outs of chat session and record each support session.
It is now Sunday night--so I have been out of business due to not being able to get assistance from anyone at yahoo.com email since last Tuesday evening. I did receive a phone call at 9AM on Sunday from the "supervisor" that was not available on Saturday night; however, I was at church.
She asked me to call her back; however, their HOURS are weekdays only even though the paid support says 24/7. So--my response is that the supervisor I asked for at 9PM on Saturday did call on Sunday at 9AM. It is now 3:30AM on Monday morning. I have spent 2 days trying to change all of my account user names and PW's for all of my clients.
Some I cannot change--and they are not in on Sunday's. On Monday at 9AM, I will spend a full day just making phone calls to change user names from my now missing email address. All of this because yahoo.com support could not just give me a temporary PW so that I could clear this up like every other email service would do!! Word of warning: DO NOT do 2-step verification on their email system.
It seems that you only have 3 tries to put in your correct PW, then you are locked out for 24 hrs.
BUT--even going 36 hrs did not resolve the issue. (Even my IT guy could not get it cleared up with anyone at yahoo.com support.) On Monday morning I will start trying to get some of my clients back!
I have spent 4 full days on your chat line and paid customer support--NONE were able to help me get back into my account. This is my BUSINESS email and as of now I have likely lost $5000 to $7000 worth of business. All I need to do is change my PW--why can none of your support methods help me with this? Send me a simple code to my alternate email as listed above and let me get back to work!!!
I just keep getting referred back to chat and they say they cannot help! Paid support and regular support also say that there is nothing they can do. Where do I go from here? I stopped trying to sign in for over 36 hours--tried again and STILL no help.
All I hear is "there is nothing I can do".
I requested a supervisor---there are "none around". One day I finally did speak to a supervisor and got the SAME answer.
- Free sign up except for yahoo plus that i pay for
- No customer support to resolve problem
User's recommendation: DO NOT use yahoo email-no customer support available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Constant security issues and no way to sort them
Hi,
For a few months now I've had constant security warnings about the Yahoo account s*****@***.co.uk.
This account is protected by 2FA and has a phone number and backup email address attached to it.
Initially, I found that my 2FA was being turned off, and every time I had to reset the password, I had to turn it back on again and re-add the backup number and email address. Thankfully, this has now stopped, but I still need to keep detaching an old backup email which keeps reappearing.
I've now got to the stage where I'm being forced to change the password every one or two days, and this is absolutely not convenient or sustainable.
The issue has been compounded by the fact that there seems to be virtually no way of contacting you from the UK.
Even your European phone number given by the US number diverts to the US number.
As a result, I'm trying to contact you by any means I can find on the internet. Ideally, I'd now like to divert all my emails from Yahoo to another provider, but it appears this is a paid service, and I refuse to pay any money to Yahoo when the service has been so poor recently, so I am rather stuck.
Please advise.
Shaun Turner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unable to access browser of yahoo mail
Yahoo refused to help you unless you pay them to help you. They deliberately create problems so you will contact them, pay them to help you and when you do get on a call with them they abruptly cut the call and say "sorry at this time I cannot help you", providing no reasons at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can’t login
Have 2homes and l cant login on my 2 home {{
User's recommendation: Not so far
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I've been trying to reset my password on my Yahoo account the phone number was taken by the FCC when they raided to link so I can't receive the code and the email you're not sending it to
Company fixed the issue and I have been provided with apology. Nothing
My backup email for my Yahoo account robcoco67@***.com does not receive the email code from you since the phone number doesn't work that limits my options I don't want to have to pay to fix this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail account access
I need help accessing an email account for a deceased relative and need to be contacted by phone at 603-723-****.
Preferred solution: CONTACT ME
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Getting ripped off for help
Company fixed the issue and I have been provided with apology. I was forced to pay for their service in order to get my account back...
Tits for tats. Gonna try to get all my valuable info out of it and transfer it to my gmail and delete my account
So,i spoke with customer support from yahoo and in order for them to help me recover my account and my important data i need to pay them otherwise they wouldn't help me as per policy. I wonder why the option to help yourself out in those kinds of situation for account recovery is not in their FAQ or free...that's straight rip off,so i will pay them the money and i will make sure to take off all of my data and accounts from that mail and straight up delete it after
User's recommendation: Do not use yahoo mail

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Alinasser21@***.com
My account is the block because I don't use it. Uh-oh...
This account has been deactivated due to inactivity, but we would love to welcome you back
User's recommendation: I have problem to get to my Yahoo email
Very helpful, very through & very patient!
Dont know exactly what went wrong but couldnt receive any emails all of a sudden, password wouldnt work, and nothing worked for me to change the password! Customer service worked to get a new password, etc!
Media Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA copyright of my email address
Why is it that you allow someone to register an email address just like mine???
Don't miss your unsettled payment
peterkuyuni@***.com
To
peterkuyuni@***.com
Oct 11
Oct 11 at 5:52 AM
Sadly, there are some bad news that you are about to hear.
About few months ago I have gained a full access to all devices used by you for internet browsing.
Shortly after, I started recording all internet activities done by you.
Below is the sequence of events of how that happened:
Earlier I purchased from hackers a unique access to diversified email accounts (at the moment, it is really easy to do using internet).
As you can see, I managed to log in to your email account without breaking a sweat (peterkuyuni@***.com).
Within one week afterwards, I installed a Trojan virus in your Operating Systems available on all devices that you utilize for logging in your email.
To be frank, it was somewhat a very easy task (since you were kind enough to open some of links provided in your inbox emails).
With help of that useful software, I am now able to gain access to all the controllers located in your devices
(e.g., video camera, keyboard, microphone and others).
As result, managed to download all your photos, personal data, history of web browsing and other info to my servers without any problems.
Moreover, I now have access to all accounts in your messengers, social networks, emails, contacts list, chat history - you name it.
My Trojan virus continues refreshing its signatures in a non-stop manner (because it is operated by driver),
hence it remains undetected by any antivirus software installed in your PC or device.
So, I guess now you finally understand the reason why I could never be caught until this very letter...
During the process of your personal info compilation,
I could not help but notice that you are a huge admirer and regular guest of websites with adult content.
You endure a lot of pleasure while checking out *** websites, watching nasty *** movies and reaching breathtaking ***
Let me be frank with you, it was really hard to resist from recording some of those naughty solo scenes with you in main role
and compiling them in special videos that expose your masturbation sessions, which end with you ***
In case if you still have doubts, all I need is to click my mouse and all those nasty videos with you will be shared to friends,
colleagues, and relatives of yours.
Moreover, nothing stops me from uploading all that hot content online, so all public can watch it too.
I sincerely hope, you would really not prefer that to happen, keeping in mind all the dirty things you like to watch,
(you certainly know what I mean) it will completely ruin your reputation.
However, don't worry, there is still a way to resolve this:
You need to carry out a $1500 transfer to my wallet (equivalent amount in bitcoins depending on exchange rate at the moment of funds transfer),
hence upon receiving the transaction, I will proceed with deleting all the filthy videos with you in main role.
Afterwards, we can forget about this unpleasant accident.
Furthermore, I guarantee that all the malicious software will also be erased from your devices and accounts. Mark my words, I never lie.
That is a great bargain with a low price,
I assure you, because I have spent a lot of effort while recording and tracking down all your activities and dirty deeds during a long period of time.
In case if you have no idea how to buy and transfer bitcoins - feel free to check the related info on the internet.
Here is my bitcoin wallet for your reference: 19tWNhBbjDHBHk9FqQzhU5k7w2E9pRQrrU
From now on, you have only 72 hours and countdown has started once you opened this very email.
The following list contains things you should definitely abstain from doing or even attempting:
- Abstain from trying to reply this email (since the email is generated inside your inbox alongside with return address).
- Abstain from trying to call or report to police or any other security services. In addition, it's a bad idea if you want to share it with your friends, hoping they would help. If I happen to find out (knowing my awesome skills, it can be done effortlessly, because I have all your devices and accounts under my control and unceasing observation) - kinky videos of yours will be share to public the same day.
- Abstain from trying to look for me - that would not lead anywhere either. Cryptocurrency transactions are absolutely anonymous and cannot be tracked.
- Abstain from reinstalling your OS on devices or throwing them away. That would not solve the problem as well, since all your personal videos are already uploaded and stored at remote servers.
Things you may be confused about:
- That your funds transfer won't be delivered to me. Chill, I can track down any transactions right away, so upon funds transfer I will receive a notification as well, since I still control your devices (my trojan virus has ability of controlling all processes remotely, just like TeamViewer).
- That I am going to share your dirty videos after receiving money transfer from you.
Here you need to trust me, because there is absolutely no point to still bother you after receiving money.
Moreover, if I really wanted all those videos would be available to public long time ago!
I believe we can still handle this situation on fair terms!
Here is my last advice to you. In future you better ensure you stay away from this kind of situations.
My advice - don't forget to regularly update your passwords to feel completely secure.
Delete
Move to
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant access email or reach customer help
My password has been changed on my account, and I can only access my email through my recovery email. I have tried to get customer service, but they don't offer any help in Canada, and when I try to send them an email, it just keeps rerouting me to the original page.
So, I have no way to contact anyone to help me.
It is beyond frustrating. I wish there was a zero rating because they don't deserve a one.
- Yahoo is a big enough corporation that they can afford to have live agents helping all countries that has people utilizing their service terrible customer service
Preferred solution: Help fixing my issue with my email. needs to create customer help for any country where people who use their service reside or male it clear to new clients where they offer help so people not in choice countries can avoid signing up and wasting their time
User's recommendation: Save.Yourself the possible hassle of future issues and if you need a new email avoid using yahoo at all costs especially if you live in canada
Poor service
making changes without "user" input - dumb - these guys don't give a crap about their base - never did - always making changes from the top down - again - dumb
User's recommendation: gmail
About
Yahoo! Inc is an American public corporation. At the present time, the corporate office of the company is base in Sunnyvale, California. It is a global Internet services company. Among the products and services offered by the company are a Web portal, a search engine, the Yahoo! Directory, Yahoo! Mail, news, and posting. The company was incorporated by Jerry Yang and David Filo in March of 1995. The company is headquartered in Sunnyvale, California in Silicon Valley. It is one of the most visited U.S. websites. Microsoft had plans to acquire the company but in 2008 withdrew the offer.
Yahoo provides a wide array of internet services that cater to most online activities. It operates the web portal http://www.yahoo.com/ which provides contents including the latest news, Yahoo Finance gives users quick access to other Yahoo services like Yahoo! Mail, Yahoo! Maps, Yahoo! Groups and Yahoo! Messenger. The majority of the product offerings are available globally in more than 20 languages.
Yahoo is ranked 407 out of 5645 in Media category
USA, Asia, Europe, Canada, Other
Companies Similar to Yahoo
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
What I don't understand is why nobody has called out George Floyd for breaking quarantine. He would have never interacted with police if he had not done that.
The right can't handle what the left has been doing since Trump's covid-19 infection announcement for the following reasons: 1. Trump had his bubble popped about covid-19 not being something to worry about and can't use it anymore in his campaigning because of his infection.
2. Trump ridicules Biden at the debate about mask wearing and then 2 days later he announces he's got covid-19. This is one of the main reasons the left is laughing at him. 3.
Announcements came out about Trump's inner circle having covid-19 infections. Again, another reason for the left to laugh at Trump's administration. 4. The devil can only be teased so much before he bites you in the ***.
Trump pushed the devil to far and got bit. This was the icing on the cake for the left.
I'm not happy he got covid-19, but I don't have any sympathy for him. His pandemic response will be written in history books about how you *don't* do a pandemic response.
Stopped going to Yahoo after they deleted comments, recommend you do the same and not go back after they put them up again after election.
How many recounts will the democrats have after Trump is re-elected? Or are they all in on Russia again?
yahoo your for trump you make me sick
i think yahoo is getting paid by trump
Yahoo posted only lies against Trump and STILL IS POSTING. You lie.
I thought The Donald said covid was a liberal hoax haaaaaa. Sadly his supporters still support him & will find another way to spin the story to favor their narrative lol.
He never said that. You lie again.
I can't believe that the "no comments" path Yahoo has put us on is still going on. I have to go to other sites to comment on the same articles that Yahoo has because I want to see how others felt about that article.
I'm very disappointed in Yahoo.
I used to brag about yahoo but no longer. Very very disappointed in them consider they have to know how the majority of their followers feel.
yahoo sucks no comments no equal thoughts one sided typical fake news and left sided crud trust me everyone knows whats going on. you will see soon nov 3 Dont agree to your terms of service !!!!!!!!!!!!!!!!!!!! only did to post listing !!!!!!!!!!!!!!!!!!!!!!!!
Trump proved during the debate that Biden is senile. I'm switching to the Republicans... -- David Hogg
Trump supporters fascination with David Hogg is mind boggling but than again saying trump made Biden look senile is even more mind boggling, but than again we are talking about trumps base. If anything he frustrated the crap out of Biden with his constant interruptions and his snide remarks.
Face it, trump is a petulant child who couldn’t debate himself out of a paper bag yet in the end it won’t matter because trump supporters will still stick with him regardless of all his transgressions simple became they want to STICK it to the libs. The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up.....it probably would not have been a good idea but I wish he had done it...
'The look on Biden’s face when he told trump to just shut up was priceless and for minute there I thought he was going to walk around the podium and punch him, because that’s the look a person makes when they are sick and tired of you and are ready to use their fist to finally shut someone up' Kind of the way Republicans think about the Liberals.. But we're not like you Liberals, we don't have fits and destroy cities like you people do..
All over a Hillary loss.. you people treat the US like a toilet.
Me too!!!
bring back the 50s
Agree but the Liberals are why we don't have those values anymore. They've chipped away at America until it looks like THIS....
and it would be destroyed COMPLETELY had Trump not been elected. Trump MUST go another 4 years to keep this AMERICA that's left.
We did have better music in the 50's.
I made myself quite clear in response to the bring back the 50s comment, despite spelling Andy Griffith wrong...oh the horror...eye roll...you guys are holding on to a generation that no longer exists & some of you think by voting for the Donald he will make good on that promise. BTW I’m wondering if he will be drinking bleach to cure his Covid19 diagnosis lol
I just wonder how long they won't allow comments after Biden gets destroyed in the election