New Reviewer

I failed to contact Yahoo call centre number.

2.5
Currently i live in bangladesh.I forgot my yahoo password. I have access to my phone number and alternative email id.i get password for my phone number but didnt get any password to my email. That's why i fail to restore my yahoo id.

User's recommendation: Bangladeshi customers my be experience yahoo poor service.

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#3685670 Review #3685670 is a subjective opinion of poster.
Location
Dhaka, Dhaka
Preferred solution
Yahoo customer service to recovery my yahoo mail

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Verified Reviewer New Reviewer

Frequent changing Password

2.6
I find your email access has become a nuisance. QUIT MAKING ME CHANGE MY PASSWORD ALL THE TIME. I FIND IT ANNOYING. I DON'T KEEP MY COMPUTER LOGGED INTO THE INTERNET ALL THE TIME. STOP THE ULTRA SECURITY MEASURE YOU HAVE INSTITUTED FOR MY ACCOUNT. I don't have any security procedures that I use my Yahoo email to communicate with others.

User's recommendation: Use Gmail.

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#3586618 Review #3586618 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
STOP REQUIRING ME TO CHANGE MY PASSWORD FREQUENTLY

I am trying to reach customer care but not able to

3.0
I am not able to access my email id as I have no back up option to retrieve my email. But unable to contact customer care. Email is very important to me but this lack of help from Yahoomail is very frustrating. It has been so long that I am trying to contact or atleast get an email id to contact but I am unable to.
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#3530472 Review #3530472 is a subjective opinion of poster.
Location
Nagareyama, Chiba
New Reviewer

Update phone number

2.7
I cant update my account info without talking to someone and you have to pay for that. *** is what I say
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#3484518 Review #3484518 is a subjective opinion of poster.
Pros
  • Get email
Cons
  • Crap customer service
Preferred solution
Let the company propose a solution

It would be a lot easier just to email copy of paperwork you need or fax . Now I have to go get copies and Mail them ,when I could just sent them by fax or email

3.0
I need to send in information about my daughter account but instead of having me fax them or email them I have to mail the paperwork which will take forever

User's recommendation: Don't make things so compy.

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#3480173 Review #3480173 is a subjective opinion of poster.
Location
Wichita Falls, Texas

Excessive unstoppable spam

2.5
Fidelity LIfe Insurance ADT Security Quicken Loans Portable WIFI Easy Canvas Inogen Special Fidelity Life Mortgage Professor Hernia Injury Claims Calaway Clothing So now I have to pay $5 a month to be able to block spam? I am receiving up to a dozen spam emails a day for Fidelity Life Insurance, ADT Security, Quicken Loans, Portable WIFI. Easy Canvas, Inogen, Fidelity Life, Mortgage Professor, Hernia Injury Claims, and Calaway Clothing, among others. These spams come from addresses such as 8345 Northwest 66 Street Suite 8577 Miami Florida 33166, or 1300 c/o 13770 Noel Rd #80076 Dallas Tx 75380 or 9901 Brodie Lane Ste 160 Austin Tx 78748... all just mail boxes at some postal store. If you will only fix the problem for money I have no faith you will stop these spams even for $5 a month. Sincerely Corey Garber coreyfgarber@***t,net

User's recommendation: Go with any other email service such as gmail.

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#3352146 Review #3352146 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
New Reviewer

Trying to get into old email very important

2.9
Trying to get help but have to pay to talk to somebody. I never heard of it. I'm just trying to see if I can get into a old email account.
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#3297577 Review #3297577 is a subjective opinion of poster.
Product
Yahoo Account
Preferred solution
Somebody to talk to and help that won't charge me money.
New Reviewer

Emails messed up Pissed off consumer

3.4
I was hacked indirectly by a friends email. I stopped getting emails Dec 4 and they are going to my archive instead It keeps asking me to resign in with my password on all 3 email addresses. Rosejean@***.net and maggiejean@***.net HELP This has to stop. Im not getting important emails for my business and personal emails
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#3188445 Review #3188445 is a subjective opinion of poster.
Cons
  • Downgrade of service
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Can't login my email account - zatty_gurlz@***.com

3.0
i can not open my email 'zatty_gurlz@***.com' forgot the password.. i can not access it.. please help me thanks you so much..
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#3155938 Review #3155938 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur
New Reviewer

Email saya diretas

3.0
Akun surel saya diretas.kode keamanan telah diganti menggunakan tidak hp lain..nama email bambangheriansyah99@***.com..apakah saya bisa mengambilnya kembali
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#3131972 Review #3131972 is a subjective opinion of poster.
Location
Palembang, South Sumatra
Preferred solution
Email yahoo saya dikembalikan

To open my again.

3.0
I would like to open my Yahoo account. All I am getting is a bunch of Morans helping me. When I got out prison I didn't have any trouble opening. I went to update my account with my new phone number. I haven't been able to get in since August of this year. I have some really important things that need to be taken care. Please call me back at 909 346 ****. Thank you. I hope that you help me.
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#3104967 Review #3104967 is a subjective opinion of poster.
Location
Fontana, California

Account Recovery

3.0
Hello i need access to my old account in yahoo named troy_melendres@***.com but i cant access it anymore because... the recovery account cant be accessed as well as that accoutns recovery too ;-; i can verify that the account belongs to me by giving my passport and other details i really need this account i don't have access to the recovery email or any kind of number please help

User's recommendation: ALWAYS HAVE A RECOVERY FOR A RECOVER TO A RECOVERY.

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#3074137 Review #3074137 is a subjective opinion of poster.
Location
Taytay, Calabarzon

What / why is it when I send or reply to an email even family members i get no response will be returned.

3.0
it goes to sugar bear????? Who or what is sugar bear. Why only my phone...not my husbands or my daughters How can i make this go away? a 55 gal barrel of honey? Pissed customers 2nd attempt and hopefully the last one on this matter. Thank you. komagal@***.net.

User's recommendation: avoid google or AT&T.

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#3073890 Review #3073890 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

I forget my password

3.4
LikeI Can't remember my last password to my Yahoo account. Pls help my recover my password to my Yahoo account.thanks

User's recommendation: Good.

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#3061592 Review #3061592 is a subjective opinion of poster.
Location
Suleja, Niger State

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Verified Reviewer New Reviewer

Yahoo is not sending emails to my password retrieval email address

2.9
Yahoo is not sending emails to my password retrieval email address; i.e., darryl.jones@***.edu . The email address has been active for 5 years. There has recently been a problem getting online correspondence addressed to the aforementioned through yahoo.com. I have experienced no issues with any other sites. Please advise immediately. Thanks in advance! Mr. Darryl Lynn Jones, MAEd., M.S.

User's recommendation: Stay on top of the issue and inquire about missing correspondence incessantly.

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#3035019 Review #3035019 is a subjective opinion of poster.
Preferred solution
I would like Yahoo to correct the problem and add additional options to change one's password.

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