Deleted emails

4.1
All my inbox messages were deleted, I don't know what happened? And now theyre asking me to pay the services monthly
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#3695695 Review #3695695 is a subjective opinion of poster.
Location
San Diego, California

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Verified Reviewer New Reviewer

Email delivery and content problem

3.5
not receiving all emails, only some on laptop. phones have complete emails. previously had problem with content on some emails, they had code in lieu of proper content
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#3666625 Review #3666625 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • Used to be great
Cons
  • Has been messed up for over a week now
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Disappointed with missing emails

3.7
I have been using Yahoo email since my school days and when all my family friends moved to gmail, I dint move to gmail. I seemed enjoying using Yahoo email services so I continued but recently since couple of months it came to my attention that my sent items emails are just missing or disappeared. I neither deleted nor archived. But it is gone and i am not able to recover nor find. Now thinking if i should move to gmail??

User's recommendation: Average.

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#3505971 Review #3505971 is a subjective opinion of poster.
Location
Muscat, Muscat
Pros
  • Excellent service
  • Usually alway accessible
  • Email and phone number associated to email
Cons
  • No warming if anything on your account was changed
  • No communication about how to find my news comments
Preferred solution
I want my emails back

Hacked account

3.9
My account was hacked after having the account for years. Thankfully Identity Guard knew exactly what to do. To protect myself. Yahoo. Didnt tell exactly what to do

User's recommendation: Don’t use Yahoo.

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#3494421 Review #3494421 is a subjective opinion of poster.
Location
Hilo, Hawaii

Have not heard from them...

3.5
I don't know if my issue got resolved because they have to fill out a form on my behalf and I haven't heard from them since then...

User's recommendation: I have no recommendation.

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#3489090 Review #3489090 is a subjective opinion of poster.
Location
Clearfield, Utah

My email has been deactivated

3.7
Hello, My Facebook account has been locked and the only option to unlock it is by an email code but I found out yahoo have deactivated the email address my Facebook account is setup with because I haven't been using it.. so I can't get the code to unlock my Facebook account. Everything was working fine until this evening and I didn't even know my account could be or was in danger of being deactivated. How do I get it sorted? Please send help Thank you
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#3191878 Review #3191878 is a subjective opinion of poster.
Location
Dunfermline, Scotland

Yahoo account

3.5
I called in and got my issue resolved. The customer service representative was very patient very kind and helped me out. Everything is working well now and I joined your program for over the phone help.
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#3184281 Review #3184281 is a subjective opinion of poster.
Location
Omaha, Nebraska
New Reviewer

I would like to cancel my premium subscription

4.0
The service was helpful for my situation. I couldnt remember my password at a very hard time my son had recently fed and I couldnt remember. So yahoo was a lifesaver

User's recommendation: A good service.

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#3167411 Review #3167411 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
I just want to cancel my subscription
New Reviewer

Retrieving account

3.5
Update by user Nov 30, 2021

I have been waiting for a response for almost 6 months, still waiting.I thought you cared about your customers

Original review posted by user Nov 30, 2021
The phone number is not working, i'm trying to retrieve my yahoo account because it had a security alert and it was gone. Every single attempt at trying to get it back was in vain
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#3109788 Review #3109788 is a subjective opinion of poster.
Location
Buzau, Buzau
Service
Yahoo Technical Support
Pros
  • Pls help
Cons
  • Account hacked lost financials linked to account
Preferred solution
Let the company propose a solution

Password recovery

4.0
I can't access my yahoo email since I forgot my password and recovery phone number. Send me a link via this email so that I can change password and add recovery email. This is my email that I can't login to crewbenton@***.com
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#3103506 Review #3103506 is a subjective opinion of poster.
Location
Nairobi, Nairobi Province

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Verified Reviewer New Reviewer

Cannot send e-mail from my computers

3.8
My email was hacked and I have been getting the following message when I try to send an email, "Your message cannot be sent because it resembles spam and/or contains only links. Please modify your message and try again". I have changed my email password twice after this occurred. What should I do to be able to send emails from my computers?. I am able to send emails from my cellular phone.

User's recommendation: Always be aware of the presence of hackers in your society.

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#3038245 Review #3038245 is a subjective opinion of poster.
Location
Ocho Rios, Parish Of Saint Ann
New Reviewer

Can't get into my accounts

3.5
I called the number listed on your website and yahoo says its a old number. My two email accounts have been down for several weeks and i cannot get any help to resolve the issues. Both emails just stopped working one day. Yahoo directed me to a ridiculous number that wanted me to pay $39.00 to resolve my issue with yahoo! Seriously, no way was i going to pay money for their problem with my email. The man wanting the money agreed with me gave me a website to go to and I still dont have it resolved.
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#3034633 Review #3034633 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Yahoo Email Service
Pros
  • Easy
  • Been with yahoo for many years and never had any problems
Cons
  • Impossible to get support
Loss
$1
Preferred solution
I want to be able to get into my emails.

Password was a mess

4.4
I used a double pass code and had trouble , but after working on it I was able to clear it up thank u.. Ray

User's recommendation: Take the time read they your mistake and slow down, do each step correctly...

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#3025707 Review #3025707 is a subjective opinion of poster.
Location
Wasilla, Alaska
New Reviewer

Reset password but my number is new

4.3
Im trying to reset my password but I don't have the access to my old recovery phone number. So please help me reset a new password with a new phone number that I have access to.

User's recommendation: My recommendation is to add another recovery email.

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#3022315 Review #3022315 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Reset my password with a new number

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Verified Reviewer New Reviewer

Good job

4.0
Yahoo - Good job
My account not can use or can't login so please cameback be normal my account because i'am needed, because i believe that yahoo is better than others

User's recommendation: Be the best.

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#3000203 Review #3000203 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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