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Yahoo
Reviews and Complaints
Reviews Chart
1.5M
CLAIMED LOSSES
2.2K
TOTAL REVIEWS
140K
PAGE VIEWS
10
ISSUES RESOLVED
Lost information
I lost a lot of information that has been saved for 10 plus years and cannot access any of it and I cannot reach technical support in any way unless I pay for your services in which I have had your account way before all that so I should be grandfathered in....if I don't get access to my mail ...I will file a civil suit
ID
Loss
$4500
Preferred solution
Let the company propose a solution
Cannot access my yahoo mailbox
I have important stuff in my email through yahoo and I cannot access it because your website keeps sending me everywhere except my mailbox I've already punched my phone trying to figure it out and if I can't access my info I will file a civil suit
ID
Service
Yahoo Technical Support
Cons
- Everything the site is about
- New service email
- Not responsible for wrong yahoo will not open account until paid
Preferred solution
Just to get into my yahoo mail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery Private photographs from the past in an old account that needs to be deleted
I am a young woman from India. I happened to use this yahoo account - aquagal934@***.co.in 10 years ago. Unfortunately I had used this email for my Instagram account at that time which remained a public account. I havent used my yahoo mail in a decade and now I donot have the password or recovery number for this email id. I need to urgently be able to access my yahoo mail so that I can check my recovery password for Instagram account with my private photographs and delete my Instagram account.
ID
Preferred solution
Need to be able to recover my account
Disgustingly biased
Yahoo news Spain is a joke, ridiculously biased. Written by hate mongers, not real journalists. Many articles give negative opinions of institutions. Enough with the bitter haters of my country, how tiring. If you want communism just freaking move to Russia or Venezuela already and leave my country alone.
User's recommendation: Avoid this newspage.
ID
Cons
- Yahoo not to be trusted
- No longer objective in presenting news coverage
Recover my yahoo account.
Hello is there anyone can help me? I need to recover my another account here in yahoo i forgot my password and there's and i didn't connect my phone number and email to that account and i hope you can help me. I just need to know what is my password. Please help me.
ID
Location
Plaridel, Central Luzon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRacism on Yahoo-owned message board
The message board at Volquest.com is overrun with racism and the perpetrators are not disciplined at all for racist posts. Misogyny is out of control and it's an unbearable place to have to be.
User's recommendation: Do NOT sign up for Rivals.
ID
Product
Rivals Subscription
Pros
- Good source of information
Cons
- Racist message board
- Misogyny runs rampant
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRacism on Rivals Message Board
Update by user Feb 12
I am being completely ignored.
Original review posted by user Feb 10
To whom it may concern, I am trying to contact someone with the oversight to hold those responsible for allowing a Rivals Message Board to become a pit of racism and misogyny. Racism is clearly against Yahoo's Terms Of Service. Please reach me at 615-710-**** or BStancliff@***.com. ID
Location
Mount Juliet, Tennessee
YAHOO IS STACKING MY ATT BROWSER WITH THEIR POLITICAL VIEWPOINT AND CHERRY PICKING ARTICLES TELLING ME "VOTES DON'T MATTER ANYMORE" WE ARE QUALIFIED AND WILL VOTE FOR YOU
IT'S EVERY DAY AND GETTING WORSE THE MORE THEY GET AWAY WITH THE MORE THEY FORCE IT DOWN MY THROAT. FACTS AND FIGURES ONLY PLEASE--NO MORE ONE SIDED OPINIONS OUT OF CONTEXT.
ID
Location
Brentwood, Tennessee
Biased reporting and censoring commets
yahoo is part of the big tech censoring of any opposing opinions. it is violating free speech,our first amendment right.It is propaganda at its best.advice to all,boycott yahoo! plenty of other online sites
User's recommendation: boycott yahoo.
ID
Preferred solution
Apology
I dont care about minorities!!!! Im WHITE!!!!! Do you *** understand!!!!
I am sick of your race baiting bullshit!!!! I am WHITE!!! *** YOU!! You have upset and have caused death and violence with your race baiting!!! *** YOU!!!! *** YOU! I am of European descent and I am PROUD of what and who I am!! DO YOU *** UNDERSTAND????
User's recommendation: STOP WHITE discrimination!!!
ID
Location
Iron Mountain, Michigan
Verification
Your verification should be first thing done. Yahoo verifieds you then lets you access your account then you have to go into a browser then verifys you again. Customer service is slow and inexperienced. Screen sharing is difficult fo your customer service
User's recommendation: Verification show be text to phone and a verbal passcode we create then move on to what called for.
ID
Locked yahoo account
Horrible customer support, forces you to pay to speak to them, probably with little help to you. Been locked out of my account for ages now, and I've never been close to activating it again. Doesn't even give me the chance to answer my verification questions.
User's recommendation: Just use gmail.
ID
Product
Yahoo Account
Cons
- Human customer service has payment
- Wastes your time and screws you over hard
Preferred solution
Let the company propose a solution
Cannot log in to emailI cannot log in
It took 48 minutes in order for Yahoo to get my password reset 48 minutes !!!!!!!!!!!!! !!!!!!@@@@@@@@@@ !!!!!@@@@@
ID
Location
Pompano Beach, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYahoo account
Hello! Can you help to recover my email accounts pls? I have 2 email addresses that I haven't accessed for a long time.At both emails I know the address and the password.The other day when I tried to log in to them it asks me for security reasons to enter the code sent on the recovery email.The problem is that both are recovery mail for each other and everything revolves around the circle.. Thank you! Claudiu (claudiu_lucian2005@***.com )
User's recommendation: it would be okay if we could talk to someone.
ID
Pros
- Pls help
Preferred solution
Let the company propose a solution
Forgot my Yahoo mail password and help online is totally NO HELP nor is the automated chat, no live person. All refers me to call a number for help that you have to pay before being helped which in turn is a monthly charge!!! In my situation, I forgot my password and...
View full review
ID
Location
Mansfield, Texas
Pros
- Yahoo mail is easy to access and use
Cons
- No customer service help without a monthly charge subscription
- Ever since the new version
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