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Verified Reviewer
New Reviewer

Account Recovery

I cannot retrieve my Yahoo account jamesgichunge@***.com since I have lost control of the retrieval email and phone no.please help me because that email account is my primary Facebook account and I need to get in to continue using my Facebook account
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ID
#3826625 Review #3826625 is a subjective opinion of poster.
Preferred solution
Access to my account
New Reviewer

Changing my password

I need to change my password as I got a new phone and forgot the password. I tried to change it and when I put the new password in the web site I'm sent to doesn't connect, says try back later. I've been trying for 4 days. So I tried to call yahoo. They want to be paid. WHAT A SCAM. CONNECT A BAD WEB SITE SO THEY CAN CHARGE MONEY. SCREW YOU YAHOO. HELLO GMAIL!!!

User's recommendation: Go to GMAIL. IF YOU HAVE AN ISSUE WITH YAHOO THEY WILL CHARGE EVEN WHEN ITS A YAHOO ISSUE.

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ID
#3826425 Review #3826425 is a subjective opinion of poster.
Service
Yahoo Email Service
Cons
  • Charge for rigged service
Preferred solution
Let the company propose a solution
New Reviewer

I can NOT reach customer support after trying EIGHT 8 of your telephone numbers Something is wrong with every number???????

I said I can NOT reach anyone in customer support after trying 8 telephone numbers Even Yahoo PAY FOR SERVICE telephone number puts you on hold till I hung up after 20 minutes waiting on hold This happened twice
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ID
#3826352 Review #3826352 is a subjective opinion of poster.
Location
South Miami, Florida
Cons
  • Can not contact customer service
Preferred solution
I want to SPEAK to Technical support directly
New Reviewer

Urgent to open my email and not easy to find the right way

Because i cannot open my email as I changed my registered phone number ... current email : anasjel.ddin123@***.com Need somebody to solve the issue for me I need my yahoo email Anasjel_ddin123@***.com My new phone number is +971553****78
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ID
#3825662 Review #3825662 is a subjective opinion of poster.
Location
Dubai, Dubai
New Reviewer

Yahoo mail not working

Dear customer care I am not able to login my yahoomail As i know my user name and pasword But my registered phone no and e mail id are change. As my account is very old when i was in united arab emirates that time account was created now i move back to india. Kindly help me to get the account activated. Below is my email id Masoodabdul1890@***.com
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ID
#3825447 Review #3825447 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Preferred solution
To activate yahoo mail id
New Reviewer

I can not reach my old yahoo mail from 2009

Please call me at 917225**** I have issue with yahoo mail help. C aaaaabbbbbcccccdddddeeerrreettthhcfffg
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ID
#3824231 Review #3824231 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Need to access 2009 mail

I'm concerned someone has hacked my email

Someone has repeatedly try to sign into my account. I have called about this a couple months ago and it's still happening. Now I'm getting messages that my account is going to be closed. I didn't request for this. The person who's trying to pack my account is trying to get in to my account to close it or whatever they want to do with it. I am tired of it and it seems I can't get any help from Yahoo
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ID
#3823523 Review #3823523 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Disappearing emails

No help was given at all. I tried calling and re the automated service - there was no number for England but other countries in Europe. I am desperately trying to contact yahoo to see if they can help retrieve my disappearing emails. The have disappeared from 2014. Until 22/7. I have not deleted them. I would greatly really appreciate someone contacting me.

User's recommendation: Have a more straight forward way for customers to seek help.

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ID
#3823284 Review #3823284 is a subjective opinion of poster.
Location
Bradford, England
New Reviewer

All yahoo email is gone

Delete in error need to recall emails deleted in error can you be of assistance most important those received last 14 days
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ID
#3822906 Review #3822906 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Horrible Service

The first rep I spoke with was very impatient. She could not solve my issue and transferred my call to a call center person (could barely understand) where I had to start from scratch with and she could not identify my phone number so hung up. Horrible service.

User's recommendation: Wasn’t satisfied.

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ID
#3821251 Review #3821251 is a subjective opinion of poster.
Location
Leawood, Kansas

Time sensitive issue for me. I submitted a request 07/26/22. As of 08/03/22 I have heard nothing from Yahoo.

Yahoo will not accept my cell number for verification due to having several email accounts when I am trying to set-up a new account for job hunting. Yahoo wants a different cell number and I only have one cell phone. I attempted to contact Yahoo by phone but you must...
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ID
#3820656 Review #3820656 is a subjective opinion of poster.
Location
Tucson, Arizona

Cannot open images on emails

I was unable to view any images on my Yahoo emails for two days. I could open emails but no pictures were there. When I tried contacting customer service and learned I would have to pay to speak to someone, I hung up. What kind of customer service is that? Ive had my Yahoo account for years and this was the second time I recall ever needing help. Anyway, the problem has resolved itself at this point - no thanks to your customer service.

User's recommendation: Be self sufficient or be ready to pay for help.

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ID
#3820220 Review #3820220 is a subjective opinion of poster.
Location
Bristol, Virginia

Hacked account

Yahoo - Hacked account
My yahoo email was hacked on Facebook and they changed my log in info so I cant access my fb account due to my email being hacked
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ID
#3819453 Review #3819453 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Forget password

i forget my password, now as i dont have a recovery email adress on the my profile i cant reset my password.
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ID
#3819093 Review #3819093 is a subjective opinion of poster.
Location
Dublin, Leinster
New Reviewer

Changed number

I couldn't retrieve my password. Registered mobile number is not with me.(812239****) Need to change mobile number to 875449****
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ID
#3818436 Review #3818436 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Change the number