Problems changing email password

After spending hours on the phone with the representatives, they were unable to fix the problem. I have concluded that they absolutely have no idea as to what they are doing! After four days I have been chili got it fixed from Apple Store. They determined that my yahoo and ATT apps for email had been not fully installed!
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ID
#3118270 Review #3118270 is a subjective opinion of poster.
Location
Houston, Texas

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New Reviewer

Useless customer service

I called Yahoo customer service for assisting me the answer to the security question because I was expecting a very important email sent to me. They only go by what the system tells them and was unable to assist me with answering the question. They're just a bunch of third party reps who lack technical support experience and are totally useless.
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ID
#3085757 Review #3085757 is a subjective opinion of poster.
Location
Smyrna, Georgia
Pros
  • I had like the page and news feed options greatly
  • Ease of usage
Cons
  • Does not care about customers
  • Poor technical support
Preferred solution
Let the company propose a solution

Wanted help with my emails. Unable to help me

My emails disappear after 24 hours. No one was able to help me solve problem. Very unhappy with Yahoo.

User's recommendation: I am leaving Yahoo at the suggestion of several others.

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ID
#3072991 Review #3072991 is a subjective opinion of poster.
Location
West Palm Beach, Florida

Locked out no way to get in anything

I was finally able to figure out how to reset my password. There is only one place to get help and they charge. It was a big fat mess. They are also not affiliated with yahoo or its just another way to make money. There is no way to talk to a live person at yahoo.

User's recommendation: If they can’t give us a workable number maybe none of us should use Yahoo.

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ID
#3036089 Review #3036089 is a subjective opinion of poster.
Location
Lovington, New Mexico

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New Reviewer

Yahoo journalists' flip-flop use of grammar

I always read yahoo news. Journalists are supposed to be proficient in English Language. Unfortunately, the standard of English Language of this generation of young journalists are most wanting. I am a specialist English Language teacher. On reading yahoo news, very often i come across grammatical errors on news articles written by your journalists from Singapore, eg. wrong usage of prepositions, Also, many do not know the difference, eg. between Yahoo's and Yahoos'. Singapores' journalists flip-flop when using such words. 1) Yahoo's means Yahoo is. Next, Yahoos' means that which belongs to yahoo. You may respond to benyew6x@***.com
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ID
#3032544 Review #3032544 is a subjective opinion of poster.
Location
Singapore, Singapore
Pros
  • Non
Cons
  • Non
Preferred solution
Apology

Comment section

It's about time that you allow comments. Your are publishing stories that need a rebuttal. If people are offended by public comment then they really need psychological help. Or....get out of the public eye. Maybe you all need a little reset as well. So worried about another view point? What are you afraid of?????

User's recommendation: Do your research. Very one-sided view point.

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ID
#3029050 Review #3029050 is a subjective opinion of poster.
Location
Gardnerville, Nevada
Pros
  • Easy to access
Cons
  • Not inclusive of all view points

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New Reviewer

Cant get into email

I dropped my phone almost a week ago and the screen shattered causing me to have to buy another.well since I can't get into the broken phone for my password and yahoo don't recognize the new phone they have put me thru *** I've explained to them by email ANd text and one can never get customer service on phone so that's another trip thru ***

User's recommendation: Make sure to back up your info and always know that if you don't want to go to *** make sure to keep all passwords handy.

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ID
#2993734 Review #2993734 is a subjective opinion of poster.
Cons
  • When they drop the ball its a big fumble
Loss
$5750
Preferred solution
Full refund

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User's recommendation: gfd.

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ID
#2989002 Review #2989002 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

Poor quality news sourcing by Yahoo News

Yahoo continues to post/display "news" from the Washington Examiner newspaper, despite the fact that this news in unsubstantiated and terribly biased. This is being done by Yahoo News to "balance" their reporting. There are many more creditable conservative news sources than the Washington Examiner which Yahoo could use, but they use the Examiner because it fits their reader algorithm and is meant to stir and utilize extremely negative reader reaction to enhance their readership numbers. I am sick of it and want Yahoo News to stop using the Washington Examiner.

User's recommendation: Don't read Yahoo News stories.

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ID
#2987935 Review #2987935 is a subjective opinion of poster.
Location
Parker, Colorado

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New Reviewer

Because can't access my account due to not having old number and can't access recovery email

I don't have access to my recovery email rreed0421****@***.com because I used my yahoo email as my recovery email and I no longer have access to the phone number I really don't remember the number I had a few different numbers due to being In an abusive relationship. I really would like to access both my emails if possible
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ID
#2964342 Review #2964342 is a subjective opinion of poster.
Product
Yahoo Account
Pros
  • Been reliable for a ling time
Cons
  • Not being able to access my own account
Preferred solution
Let the company propose a solution

Continuous problems accessing my mail

They sent access code to my email but how can I get the code if I can't access my mail an tired of having to change password to access my mail.Should I switch to other email service ?

User's recommendation: Don't sign up for yahoo mail unless you enjoy continuous frustration with your email.

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ID
#2947594 Review #2947594 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Can't log in

I put my password and it doesnt let me log in. I changed my password and it still Dooley me long in.
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ID
#2944675 Review #2944675 is a subjective opinion of poster.
Preferred solution
Read my email
New Reviewer

Want to CANCEL!

I'm a pissed customer, because every month my PayPal account is being charged for a subscription I don't have. CANCEL this draft. $14.19 for is #31563****

User's recommendation: Be careful with the information you send.

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ID
#2944611 Review #2944611 is a subjective opinion of poster.
Cons
  • Are using my account to steal money
  • No more commenting
Loss
$14
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Unable to remove hacked recovery email

Original review updated by user Sep 27, 2021
My Google account had been hacked and compromised, It was impossible To delete this email from my yahoo recovery email, and it is a threat to my life and general wellbeing. Kindly advise on how to quickly remove and delete the email from my recovery emails. I have taken more security measures, but the email have been locked.

User's recommendation: Yahoo Security Team are not responding.

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ID
#2910975 Review #2910975 is a subjective opinion of poster.
Cons
  • Unable to remove hacked recovery email is a security threat
Preferred solution
I want this recovery email (AGHAOGROUPS@GMAIL.COM) deleted from my account recovery
New Reviewer

Online sports help

Charged for a Fantasy subscription that was cancelled. Yahoo rep not very helpful. Told to use online support to dispute the transaction whixh in itself it ridiculous. Yahoo should have a customer service department. The fact that Yahoo doesn't have a customer service department tells me that Yahoo who gets a lot of complaints. sometimes it's just easier to speak with a person and explain what the issue is as opposed to search in the website and not being able to find what you need.

User's recommendation: Use another website for Fanatsy Sports that has a customer service department. Sites that care about the customers experience speaks volume to services they offer.

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ID
#2905777 Review #2905777 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund