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I have had my yahoo emails for over 10+ years. These were my first adult email addresses that I have had for most of my adult life.

I have never experienced such heartache as I logged in to these accounts today to find that all my emails have been cleared out. My last log-in was last February 2021 which for me is not that long ago. It certainly is not the first time in my lifetime that I have failed to check emails for a while, but I never felt the pressure to do so thinking that most of my memories will be wiped away. Emails and pictures of loved ones all gone, memories that cannot be replaced.

I do not understand why this has happened and I would like some assistance to please fix this. I know for a fact that this is not something that has always been in effect with Yahoo and to implement such a policy is so inconsiderate. People have lives, personal issues and a world full of distress (like a pandemic) that may keep them away from checking emails for a while.

No one should have to go through this. I am literally in tears, beyond devastated and disappointed that Yahoo would think this is okay to do to people.

Preferred solution: fix it!.

Yahoo Pros: Zero now that they have changed.

Yahoo Cons: Totally unfair, No free customer service calls, Webdesign teams inability lack of authority to resolve issues.

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