Yahoo - When you are 75 and don't text or even own a smart phone, it was a shock to suddenly not be able to access my email. Moreover, in corresponding with Rajet, I answered questions to the best of my abili
Lost my email access from Yahoo news and am not having success with trying to find out why. Thought someone hacked me.
Correspondence with Rajet and answering questions to the best of my ability just doesn't seem to convince him that I am me. Can't get a real voice on a land line phone. There is the assumption everyone texts or has a smart phone. Many of us oldsters can't even read a phone.
Recently read Yahoo mail changed some of its service this week.
Perhaps that is the problem.
I also use Charter/Spectrum and it too is extremely painful.
I hope the ignoranuses with no sensitivity to the importance email is to the somewhat blind, technically-naive oldsters may feel the stress of losing a important social means. Something more complicated does not mean "better".
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: I like yahoo, Mostly like.
I didn't like: Losing my email access from yahoo site, Changing email environment.